TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		Integration Technology ROI Financial Analysis Tool by Nucleus Research. This workbook has been developed to evaluate the value of an integration technology decision. It is designed to be used with the Nucleus Research methodology to help you build more... >> Discover more offerings from Nucleus Research.

Case Study: National Center for Missing & Exploited Children Delivers Posters Faster with RightFax by Captaris February 2008 - (Free Research) Learn how the National Center for Missing & Exploited Children delivers posters faster using a system that uses a document delivery system. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Microsoft Dynamics CRM Online Webcast by Microsoft June 2008 - (Free Research) Available on-demand, this Webcast takes you through a brief intro from CEO, Steve Ballmer and then follows a panel of executives who answer questions like: what is CRM and what type of business does it really help? (WEBCAST) GO TO WEBCAST

Microsoft ERP and CRM Resource DVD by Microsoft March 2008 - (Free Research) Take advantage of this complimentary DVD offering in-depth information on Microsoft ERP (enterprise resource planning) and CRM (customer relationship management) solutions. (WHITE PAPER) GO TO WHITE PAPER

Sales Performance Optimization - Success in Action Case Study: TeleTracking Technologies by Landslide Technologies, Inc. June 2008 - (Free Research) TeleTracking Technologies, world leader in patient flow automation, delivers groundbreaking technology and flow redesign which reduces hospital overcrowding. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

ROI Case Study: SIEMENS HIPATH 8000 and Innsbruck Medical University by Nucleus Research (E-mail this company) September 2007 - (Free Research) When Innsbruck Medical University needed to support their open communications platform, they turned to Siemens. This ROI case study provides an ROI analysis of their implementation, outlining the various challenges, costs, and benefits they recognized as part of this project. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Toolkit Case Study: Successful PC Life Cycle Management Implementation by matrix 42 June 2008 - (Free Research) The company took the desktop refresh as an opportunity to review its PC life cycle management tools and processes and selected Empirum from matrix42 for inventory, license management, software/patch distribution and client backup. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Unlock the Full Potential of Oracle Applications with Rapid Integration by Cast Iron Systems January 2008 - (Free Research) Register now to learn how to unlock the full potential of your enterprise applications by rapidly integrating ERP, CRM, databases and more - without custom code. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Case Study - Gaining a Competitive Edge: Enetrix by Oracle Corporation. June 2008 - (Free Research) Organizations that can transform information into intelligence effectively are able to make better decisions about their future. Learn how your organization can deliver and grow business intelligence capabilities on efficient and scalable infrastructure. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Improving Productivity with Maintenance Management Software, A Case Study by Thinkage Ltd. March 2008 - (Free Research) Learn how one company is able to keep track of everything that workers need to know using maintenance management software, from scheduling preventative maintenance down to tracking call-backs on equipment. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Case Study: Quintiles Transnational and the Principle of Least Privilege by BeyondTrust May 2008 - (Free Research) Quintiles Transnational deployed BeyondTrust Privilege Manager on over 13,000 computers and since then it has met or exceeded all of Quintiles requirements and enabled end-users to access all required applications. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Case Study: Leading Gaming and Entertainment Company Increases Customer Loyalty with Equifax Database Solutions by Equifax. March 2008 - (Free Research) Equifax built a comprehensive test database parallel to the client’s current system – with the added challenge of a changing operations system and delivered a database solution that exceeded the client’s expectations. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Improving Facilities Maintenance Management, a Case Study by Thinkage Ltd. March 2008 - (Free Research) Learn how the company that manages the Seahawks complex uses a CMMS system that covers all aspects of facilities management, from cleaning to repairs to preventive maintenance. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

GoldenGate - Three Customer Case Studies in Real-Time Data Warehousing by GoldenGate Software, Inc. March 2008 - (Free Research) GoldenGate software Inc. is a leading provider of high availability and real-time data integration solutions for improving the availability, accessibility and performance of critical data across enterprise systems. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

DebtXs: Empowering Consumers with Honorable Alternatives to Bancruptcy by DocuSign Inc April 2008 - (Free Research) In this case study, learn how one company easily integrated an e-signature service into its existing CRM system. Explore how to improve your customer conversion rate and reduce spending on paper-based processes. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Podcast--Connecting Through Content Issue One: How Technology Marketers Meet Buyers' Appetite For Content by KnowledgeStorm, Inc (E-mail this company) May 2007 - (Free Research) This report discusses content strategies and preferences from the unique perspectives of both the B2B technology buyers and marketers. (PODCAST) READ ABSTRACT | GO TO PODCAST

Connecting Through Content: Issue One by KnowledgeStorm, Inc (E-mail this company) March 2007 - (Free Research) This report, Issue One: How Technology Marketers Meet Buyers' Appetite for Content is the first in the Connecting Through Content series, which explores content creation, distribution and lead nurturing through the dual marketers' and technology buyers' perspectives. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Case Study: How Avocent Manages Global Operations by Avocent. February 2008 - (Free Research) Read this white paper to learn how to address the challenges of managing IT for a global company and how to become more responsive, more cost-effective, and more productive. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

St. Luke’s Episcopal Health System: A Case Study in Healthcare Productivity by NetMotion Wireless (E-mail this company) January 2008 - (Free Research) As an early wireless adopter, St. Luke’s offers a unique perspective on the evolution of wireless networking and mobile computing in a healthcare setting. This case study provides a detailed analysis of how mobile technologies have enhanced hospital staff productivity and overall patient care. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

BMC Software Case Study: Using Source Code Analysis for Greater Software Quality by Klocwork. April 2008 - (Free Research) This white paper details a BMC case study, in which the business successfully implemented automated source code analysis for enhanced software quality and security. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Motorola Case Study: Improving Source Code Analysis by Klocwork. April 2008 - (Free Research) This white paper explores a case study in which Motorola successfully implemented automated source code analysis for enhanced software development and quality. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Forrester Consulting Case Study on Database Security & Compliance by Guardium, Inc March 2008 - (Free Research) Download this Forrester commissioned case study and learn how a global F500 company simplified database monitoring for SOX and generated a 239% ROI and 5.9 months payback without impacting performance or requiring changes to their IT infrastructure. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Case Study: Live Earth Concert Series - Website and Document Globalization by Globalization Partners International May 2008 - (Free Research) Globalization Partners International (GPI) translated and desktop published select “Solutions” and localized and tested Web pages for Live Earth into 19 languages. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Case Study: Increase Productivity and Growth with Enhanced Digital Dictation Technology by PHILIPS Speech Processing May 2008 - (Free Research) When CHSH was looking for an appropriate dictation solution they opted for dictation machines and software from Philips -- a technology that was ideally suited to their particular circumstances and promised the maximum possible benefit. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

xCalibre Customer Case Study with Virtual Iron by Virtual Iron Software, Inc. March 2008 - (Free Research) XCalibre, (www.xcalibre.co.uk), a leading UK-based hosting service provider, serving more than 9,000 customers and offers both shared hosting and dedicated server environments. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Hobsons EMT Case Study with Virtual Iron - Server Virtualization for the Rest of Us by Virtual Iron Software, Inc. March 2008 - (Free Research) Server virtualization promises great benefit and ROI, but to date, available solutions have been too expensive and too complex, especially for small and medium-sized business and not-for-profit organizations with tight budgets and limited staff. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

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