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Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations by Microsoft

April 14, 2008 - (Free Research)
The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. To address this issue they utilized the research of a tier-one customer relationship management consultancy and selected Microsoft Dynamics™ CRM 4.0. 
(CASE STUDY) READ ABSTRACT |

NERC: What You Need to Know by SearchSecurity.com & SearchCompliance.com

October 16, 2009 - (Free Research)
The North American Electric Reliability Corporation's regulations aim to protect the nation's vulnerable critical infrastructure. Read this E-Book to find out what responsible entities need to do to comply with the NERC. 
(EBOOK) READ ABSTRACT |

E-Discovery: Thriving in the Information Explosion and Recent Economic Times by Hewlett-Packard Company

October 2008 - (Free Research)
Join us for an informative discussion about how to not only survive these challenging times, but to use information management to thrive during them. 
(WEBCAST) READ ABSTRACT |

What is Your Sales Strategy for Today's Challenging Market? by Oracle Corporation

January 2009 - (Free Research)
This study measures the effects of today's economy on sales organizations and found that the mainstream response to the challenge of selling through today's economy to be generally off target. 
(WHITE PAPER) READ ABSTRACT |

Securing Data Stored On Tape With Encryption by Quantum Corporation

July 2009 - (Free Research)
With companies storing data for longer periods of time to meet compliance regulations and business best practices, the inherent risk of a data breach is growing significantly. Organizations should develop sound encryption key management processes to minimize administrative overhead and maximize the value of data encryption. 
(WHITE PAPER) READ ABSTRACT |

Brown & Brown Protector Plans: E-Discovery Results 5X Faster - Data Integrity Ensured, Hardware And Labor Requirements Minimized With SaaS-Based Unified Email Management Solution by Mimecast

August 2009 - (Free Research)
In this case study, we'll see why Brown & Brown Protector Plans turned to Mimecast's SaaS-based, "always available" enterprise email management in the cloud for their archiving, discovery, continuity, security and policy needs. 
(CASE STUDY) READ ABSTRACT |

Forrester Total Economic Impact Study on IPS by McAfee, Inc.

June 2009 - (Free Research)
Network--Stop threats before they happen. This June 2009 study examines the financial impact and potential return on investment (ROI) for McAfee Network Security Platform intrusion prevention system (formerly McAfee IntruShield®), using Adena Health System as a case study. 
(ANALYST REPORT) READ ABSTRACT |

Career Builder Puts the Network Into Networking by CDW Corporation

September 2009 - (Free Research)
Read this case study and see how CareerBuilder turned to CDW to redefine a technology solution that could sustain the company's growth, and give them a competitive advantage to propel their fast-growing job network and keep their clients happy. 
(CASE STUDY) READ ABSTRACT |

Is Your Network Ready for VoIP? by Blue Coat

December 2008 - (Free Research)
This paper summarizes in question and answer format the many critical factors pertaining to VoIP's viability, regardless of which vendor's IP-PBX system is deployed across the distributed enterprise. 
(WHITE PAPER) READ ABSTRACT |

The Key to Optimizing VoIP Deployments by Blue Coat

December 2008 - (Free Research)
To optimize VoIP deployments, Blue Coat is driving a new generation of solutions designed to accelerate converged IP voice and data networks. With Blue Coat's Application Delivery Network (ADN), IT can deploy comprehensive application visibility, security and acceleration technologies to deliver the highest quality VoIP transactions possible. 
(DATA SHEET) READ ABSTRACT |

Key Considerations for Migration to Voice-Over-IP (VoIP) by Interactive Intelligence, Inc.

August 2009 - (Free Research)
In this technical webinar you'll learn key things to consider as part of a business migration to voice-over-IP – designing your data network for QOS, traffic analysis and capacity planning, four possible architecture models, security requirements, and VoIP design components. 
(WEBCAST) READ ABSTRACT |

E-Guide: Connecting and leveraging VoIP islands by Orange Business Services

May 2009 - (Free Research)
VoIP, and IP networks in general, work better when they can connect directly to other IP networks. However, there are challenges to skirting the PSTN altogether. This E-Guide covers the pitfalls of VoIP islands; the challenges associated with moving away from the PSTN; and ultimately how to get the most from your IP network. 
(EGUIDE) READ ABSTRACT |

Podcast: Key Considerations for Migration to Voice-Over-IP (VoIP) by Interactive Intelligence, Inc.

August 2009 - (Free Research)
In this technical podcast you'll learn key things to consider as part of a business migration to voice-over-IP - designing your data network for QOS, traffic analysis and capacity planning, four possible architecture models, security requirements, and VoIP design components. 
(PODCAST) READ ABSTRACT |

SIP Trunks: A No-Brainer for VoIP Rollouts by Sprint

November 2009 - (Free Research)
Session Initiation Protocol (SIP) trunking services from IP telephony service providers have been on the market since 2005, but deployments have been limited. Read this Pocket E-Guide to find out why network managers should be looking at SIP as a part of their VoIP deployment plans. 
(EGUIDE) READ ABSTRACT |

Small Business Communications VoIP by Cisco Systems, Inc.

August 2009 - (Free Research)
Read this paper to learn what is Small Business Communication VoIP and what it can do for your business. 
(WHITE PAPER) READ ABSTRACT |

Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge

May 2009 - (Free Research)
This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems. 
(WHITE PAPER) READ ABSTRACT |

Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns by Five9

September 2009 - (Free Research)
Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more. 
(CASE STUDY) READ ABSTRACT |

Managed VoIP: More Cost Effective Than You Think by Orange Business Services

July 2009 - (Free Research)
Currently over 600 Orange Business Services customers use their VPNs to transport voice and data. Some use a do-it-yourself model; others use a fully managed model. If you're looking for value, the fully managed approach is the less costly and higher quality alternative. Read this paper to find more details about pros and cons of each choice. 
(WHITE PAPER) READ ABSTRACT |

So You Have VOIP, Now What? Video-enabling Your IP Network by TANDBERG

November 2009 - (Free Research)
IT executives no longer need to justify their use of Voice over IP—the technology works. It saves companies money, and it enables communication across global boundaries. As companies grow more global, and workers more virtual, employees must be able to communicate with co-workers, partners, customers and suppliers anytime, anywhere. 
(WHITE PAPER) READ ABSTRACT |

Tips and Tricks: Managing Converged Networks with PacketShaper by Blue Coat

October 2009 - (Free Research)
On today's converged networks -- where data traffic competes with latency-sensitive applications such as VoIP, video conferencing, and virtual machines -- only the greediest survive and thrive. Watch this webinar to learn about bandwidth issues, network resource allocation, and real-time applications management. 
(WEBCAST) READ ABSTRACT |

Voice and Video: Breaking the Bandwidth Barrier by Blue Coat

October 2009 - (Free Research)
This webcast takes a look at the bandwidth issues that inevitably come up with the use of voice and video conferencing over IP. It covers issues like voice quality metrics, tips and tricks for improving voice quality, and the similarities between managing video and voice content. Read on to learn more. 
(WEBCAST) READ ABSTRACT |

Lotus Sametime Trial by IBM

October 2009 - (Free Research)
Get instant messaging, web conferencing, VoIP, point-to-point video, mobile capabilities and more in this Lotus Sametime 60-day-trial. 
(TRIAL SOFTWARE)

VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers by Five9

September 2009 - (Free Research)
Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Manchester College Replaces a Failing Voicemail and Phone System by CDW Corporation

September 2009 - (Free Research)
Manchester College had phone and voicemail systems that had outlived their life expectancy. CDW implemented an advanced unified communications system that brought their phone and voicemail into the 21st century. 
(CASE STUDY) READ ABSTRACT |

Best Practices for Controlling Skype in your Enterprise by Blue Coat

May 2009 - (Free Research)
Skype usage is continuing to gain ground in enterprises with over 250 million downloads worldwide. Management therefore needs to decide whether the benefits overcome the drawbacks and set appropriate policies within the organization. Read this paper for more details. 
(WHITE PAPER) READ ABSTRACT |

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