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LA Water System Goes Digital by Autodesk

November 2008 - (Free Research)
Learn how the Los Angeles Department of Water and Power, the United States' largest municipal utility, uses Autodesk software solutions to complete work faster, reduce data errors, and accept and deliver city data in its native format. 
(CASE STUDY) READ ABSTRACT |

The GeoTAX ® Enterprise Tax Management solution by Pitney Bowes Group 1 Software

The GeoTAX ® Enterprise Tax Management solution provides you with the necessary tools to centralize all your corporate tax jurisdiction processing needs and supports critical tax compliance issues. 
(SOFTWARE PRODUCT)

Linear Architecture for Municipal Wireless Video Surveillance Solutions by Motorola, Inc.

August 2009 - (Free Research)
Motorola knows how to build systems that meet the needs of Public Safety professionals now and over the lifetime of the network. No one technology meets the needs of all applications. With a portfolio of specialized solutions, CIOs and network operators can deploy the network that is the best fit to locate the cameras exactly where they are needed. 
(WHITE PAPER) READ ABSTRACT |

Out of the Cubicle and into the Field - Mobility Matters in Extending Public Service Delivery by BlackBerry

January 2007 - (Free Research)
This paper from the Center for Digital Government explores the drivers and benefits for going mobile in the public sector. It also includes success stories from early adopters, as well as suggestions for getting started. 
(WHITE PAPER) READ ABSTRACT |

Austin Energy – Implementing Effective BI and Data Warehousing in Weeks by Infobright, Inc.

November 2010 - (Free Research)
This case study looks at how an Austin, TX energy company, Austin Energy, has incorporated business intelligence (BI) best practices to achieve effective data warehousing in a matter of weeks. 
(CASE STUDY) READ ABSTRACT |

Ensuring Personally Identifiable Information (PII) Security Within U.S. Government Agencies by Embarcadero Technologies, Inc.

March 2009 - (Free Research)
Safeguarding personally identifiable information (PII) and remaining in compliance with government regulations is a difficult challenge made easier with database tools from Embarcadero Technologies. 
(WHITE PAPER) READ ABSTRACT |

SAP Human Capital Management for U.S. Federal Government Organizations by SAP AG

January 2006 - (Free Research)
Investigate how a U.S. federal agency uses SAP ERP HCM to strategically manage human capital resources for mission alignment and performance achievement - enabling efficient recruitment, process transparency, and new insight. 
(ARTICLE) READ ABSTRACT |

DNSSEC - Secure DNS For Government by BlueCat

August 2010 - (Free Research)
This document examines the standards and guidelines as outlined by NIST, and demonstrates the ways in which BlueCat Network’s DNS solution address these guidelines. 
(WHITE PAPER) READ ABSTRACT |

Whitepaper: Roadmap to Effective eGovernment by EMC Corporation

November 2009 - (Free Research)
This detailed handbook covers four stages – from paper-based dependency to the achievement of connected government. A best-practices roadmap will offer you the ideal strategy for your current information infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Advanced Case Management for Smarter Government by IBM

August 2010 - (Free Research)
Case management is an area in which many government agencies can benefit by using new tools and approaches. By reading this White Paper, learn how to unify information, processes and people to provide better, faster services and programs. 
(WHITE PAPER) READ ABSTRACT |

Optimizing the PC Segment of California's IT Infrastructure by Intel Corporation

May 2009 - (Free Research)
Researchers found that by creating a dynamic IT environment- standardized, centralized, automated, and mobile-California can achieve a greener, more secure computing complex that improves productivity, delivering greater efficiency at a lower cost to taxpayers and the environment. 
(CASE STUDY)

Presentation Transcript: Insider Threats -- an Interview with Bill Crowell -- Former Deputy Director of the NSA by Imperva

November 2009 - (Free Research)
Bill Crowell, former Deputy Director of the NSA, is interviewed in this presentation transcript. He talks extensively about insider threats, shares some stories from the trenches, and discusses the nature of cybercrime. Bill also covers the importance of sensitive data protection – especially around mission-critical applications and databases. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Performance and Scalability Benchmark: Oracle Communications Billing and Revenue Management by Sun Microsystems, Inc.

July 2008 - (Free Research)
The Oracle Communications BRM application suite is a Tier 1, convergent billing framework that is architected for leading service providers. This white paper describes the performance and scalability results of Oracle Communications BRM 7.3.1 from the recent benchmark conducted at Sun Solutions Center in Paris and France. 
(WHITE PAPER) READ ABSTRACT |

Five Reasons Why Hiring A Third-Party Specialist Makes Sense When Securely Disposing Your IT Assets by Iron Mountain

December 2013 - (Free Research)
Access this white paper to unveil the top 5 reasons why organizations should outsource IT asset disposal tasks. Learn how doing so can reduce costs and error, and ensure that economic, legal, and operations mandates are met. 
(WHITE PAPER) READ ABSTRACT |

An Illinois municipality achieves business continuity, cost savings, and outstanding citizen services with Avaya IP Office by Avaya

September 2011 - (Free Research)
This resource chronicles the achieved business continuity, cost savings, and outstanding citizen services of one Illinois municipality. Discover how this organization was about to cut costs of over $84,000 and achieve ROI in less than 24 months. 
(WHITE PAPER) READ ABSTRACT |

The Value of Billing Transformation in an Economic Downturn by Amdocs Management LTD

July 2009 - (Free Research)
To cope and thrive through the economic downturn, service providers look to reducing the cost to serve and generating new revenues even more. Service Providers' billing infrastructure is a key imperative for both strategies. To address cost reduction, service providers must look at the two main drivers in this paper. 
(WHITE PAPER) READ ABSTRACT |

Order-to-Cash Best Practices for Billing: Automated Access and Delivery by Esker Inc.

August 2008 - (Free Research)
Esker DeliveryWare enables users to match up proof of delivery and other documents with corresponding orders and invoices at any point in the billing process, and to sort, archive, send and track POD documents automatically and electronically. 
(WHITE PAPER) READ ABSTRACT |

Billing System Perspective: Convergence in Telecommunication by Comarch Telecommunications

June 2008 - (Free Research)
To achieve all modern telecommunication requirements it was necessary to change service delivery architectures as well as billing systems architectures. This paper examines the a billing solution that delivers on all of today's service providers needs. 
(WHITE PAPER) READ ABSTRACT |

Medical Billing Company Enhances Reporting and Reimbursement Capabilities by Switching to NueMD® by NueMD

June 2008 - (Free Research)
Because Mid-Vermont's software was not meeting their client expectations they deployed NueMD, an Internet-based practice management solution, resulting in substantial savings in time and money. 
(CASE STUDY) READ ABSTRACT |

Enterprise Content Management for Transforming Government by EMC Corporation

December 2010 - (Free Research)
Read this issue brief by Center for Digital Government to learn how the Commonwealth of Massachusetts and the County of San Diego are improving service delivery by managing information electronically.  What benefits could ECM bring to your agency? 
(WHITE PAPER) READ ABSTRACT |

Podcast: Insider Threats - an Interview with the Former Deputy Director of the National Security Agency - NSA by Imperva

November 2009 - (Free Research)
Bill Crowell, former Deputy Director of the NSA, is interviewed in this podcast. He talks extensively about insider threats, shares some stories from the trenches, and discusses the nature of cybercrime. Bill also covers the importance of sensitive data protection –- especially around mission-critical applications and databases. 
(PODCAST) READ ABSTRACT |

Monetising the Mobile Content Plan by ComputerWeekly.com

March 2013 - (Free Research)
This exclusive report for Computer Weekly readers by Juniper Research, offers a comprehensive briefing on the routes Mobile Network Operators (MNOs) taking to develop new business models. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Automated Processing of Vendor Invoices by Esker Inc.

July 2013 - (Free Research)
View this white paper to learn more about how much your business is spending on the accounts payable document processes. It explores how SAP ERP solutions can improve your accounts payable and lower the cost to your business. 
(WHITE PAPER) READ ABSTRACT |

Shenzhen Telecom by Pitney Bowes Group 1 Software

July 2008 - (Free Research)
Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction. 
(CASE STUDY) READ ABSTRACT |

TransPromo Opportunities in a Digital World: Electronic Adaptations in an Era of Mobile Communications and Distracted Customers by Pitney Bowes Group 1 Software

September 2008 - (Free Research)
This whitepaper traces the evolution of E-Transpromo, demonstrating the increasingly important role across new media. It explores self-service web portals, online banking and bill consolidators, cell phone bill pay, and secure transaction email. 
(WHITE PAPER) READ ABSTRACT |

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