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Standardizing IT Service Management - Best Practices Based on HP Experience in ITSM Consolidation by Hewlett-Packard Company

February 04, 2011 - (Free Research)
This paper explains how HP helps organizations implement effective, cost-efficient service desks and the IT processes that make them work. 
(WHITE PAPER) READ ABSTRACT |

Roadmap for Implementing a Multi-Site IP Contact Center by Avaya Inc.

May 2008 - (Free Research)
Explore a three-part guide to identifying the potential presented by Internet Protocol (IP), building a business case for migration to IP and ultimately designing and implementing an IP infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Voice Architectures and Deployment Models by Global Knowledge

December 2008 - (Free Research)
Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components. 
(WHITE PAPER) READ ABSTRACT |

VoIP Firewall Solution Brief by SonicWALL

January 2010 - (Free Research)
Like all IP traffic, VoIP can be prone to security threats from internal and external attacks and application vulnerabilities. However, potential latency, jitter, packet loss and echo due to an underperforming firewall could significantly degrade communications. The ideal solution would provide comprehensive security that introduces no latency. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Create Fault-Tolerant SQL Server 2008 Installations -- Rely on SQL Server 2008 Features to Protect Data by Dell, Inc. and Intel®

September 2009 - (Free Research)
Read this paper to determine how best to protect your SQL environment when running SQL Server on Dell PowerEdge servers. 
(WHITE PAPER) READ ABSTRACT |

MES Harmonization in a Multi-Site, Multi-Country and Multi-Cultural Environment: Case Study of a Plant to Enterprise Solution by Atos Origin

January 2010 - (Free Research)
This white paper portrays a case study of a MES harmonization program started in 2004 at Akzo Nobel Base Chemicals in Europe. The objective of this program is to harmonize all its chemicals plants on one MES platform. The total program encompasses 13 plants located on 7 production sites in 4 European countries. 
(CASE STUDY) READ ABSTRACT |

A Business Guide to MPLS IP VPN Migration: Five Critical Factors by XO Communications

April 2012 - (Free Research)
Uncover five critical factors for a successful migration to an MPLS IP VPN service in this whitepaper. Learn the evolving needs of today’s enterprise networks and uncover how an MPLS-based IP VPN can help you fulfill these wants and needs. 
(WHITE PAPER) READ ABSTRACT |

EMC Data Domain Global Deduplication Array by EMC Backup and Recovery Solutions

April 2010 - (Free Research)
This white paper introduces the EMC Data Domain Global Deduplication Array (GDA), the industry’s highest-performance inline deduplication storage system for enterprise backup applications, and explains how it delivers scalable performance and capacity, enhanced multi-site disaster recovery, and simpler, end-to-end backup administration. 
(WHITE PAPER) READ ABSTRACT |

Introduction to Virtualisation E-Book Chapter 2: Integrating High Availability Tactics into a Virtual Infrastructure by VMware and NetApp

December 2011 - (Free Research)
This chapter outlines high-availability methods you can use to protect production workloads running in a virtual environment. Get advice to help you decide on the right HA strategy and obtain detailed information on working with single-site and multi-site clusters as well as guest failover clustering. 
(EBOOK)

Accelerating ERP Visibility down to the Plant Floor by Apriso Corporation

June 2008 - (Free Research)
Enterprise Resource Planning (ERP) systems have been implemented to best leverage distributed operations, providing a view of the business through financial and other senior management reporting. 
(WHITE PAPER) READ ABSTRACT |

IBM Active Cloud Engine - Effective Data-caching Solution by IBM

May 2013 - (Free Research)
This technical paper introduces IBM Scale Out Network Attached Storage and IBM Storwize 7000 Unified systems Active Cloud feature, and outlines the best practices for caching the golden images and sharing home directories across multi-site extended global data centers. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Appleby Simplifies Global Disaster Recovery with Fluid Data Technology by Dell Compellent

May 2011 - (Free Research)
Because Appleby operates data centers in several geographic regions, replication for disaster recovery purposes is one of the company’s top concerns. The company’s decentralized storage infrastructure seemed to make multi-site replication prohibitively costly and complex. Check out this case study to learn about the solution Appleby found. 
(CASE STUDY) READ ABSTRACT |

Architect Versatile, Efficient Remote Site IT with the Dell PowerEdge VRTX by Dell India

December 2013 - (Free Research)
Explore this game-changing resource to find out how this integrated IT solution was designed so you can make the most out of your ROBO sites. 
(WHITE PAPER) READ ABSTRACT |

Appleby Improves Stroage Utlization, Simplifies Storage Management and Gains Reliable Disaster Recovery at 50% Lower Cost by Dell Compellent

September 2011 - (Free Research)
Appleby, a provider of offshore legal, fiduciary and administration services, needed a disaster recovery solution that would replicate data among its geographically dispersed offices. Read this white paper to learn how they successfully implemented Fluid Data technology. 
(WHITE PAPER) READ ABSTRACT |

Extreme Networks Solution with NEC by Extreme Networks (E-mail this company)

April 2013 - (Free Research)
Explore how using a 1 GbE, 10 GbE, or 40 GbE hardware plane is critical to achieving the interoperability and multi-site capabilities needed for a successful software-defined networking (SDN) initiative. 
(WHITE PAPER) READ ABSTRACT |

ASG-Rochade the Leading Metadata Repository by ASG Software Solutions

ASG-Rochade is a metadata management solution for large and medium-sized organizations. It is a strategic, facilitating technology that manages information about data and systems across your enterprise. 
(SOFTWARE PRODUCT)

Business Service Management by ASG Software Solutions

Business Service Management (BSM) solutions can effectively be defined as the fusion of IT and business needs, Successfully employed, they will empower IT with the necessary tools to increase overall business value. 
(SOFTWARE PRODUCT)

Maintaining security in managed services by SearchSecurity.com

December 2011 - (Free Research)
Security management has and will always be a key part of any organization. Whether it’s finding a way to secure data in the cloud or simply within the walls of your own organization, finding and implementing a process is of the utmost importance. This expert E-Guide will discuss important security considerations within a managed services model. 
(EGUIDE) READ ABSTRACT |

Fighting Economic Crime in the Financial Services sector by ComputerWeekly.com

March 2012 - (Free Research)
PwC examines the impact of Cybercrime on the financial services industry. 
(IT BRIEFING) READ ABSTRACT |

Information security breaches survey 2012 by ComputerWeekly.com

April 2012 - (Free Research)
Rising security breaches cost UK billions over the last 12 months as cyber attacks reached record levels, according to the 2012 Information Security Breaches survey. 
(IT BRIEFING) READ ABSTRACT |

Preparing an RFI for Virtualization and the PCI Data Security Standard by HyTrust

March 2011 - (Free Research)
This paper discusses how protecting cardholder data is a critical and mandatory requirement for all organizations that process, store or transmit information on credit or debit cards and the requirements and guidelines for securing cardholder data are specified in the Payment Card Industry (PCI) Data Security Standard (DSS). 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Cloud Service Delivery Models - Security Risks and Recommendations by SecureWorks

August 2011 - (Free Research)
This presentation transcript examines how different levels of isolation and multi-tenancy in cloud models introduce different risks to organizations leveraging cloud services. We also discuss what organizations can do to address these risks and we recommend ways to deliver an improved security posture to organizations utilizing cloud services. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Simplifying Network Security with a Single Source Provider by Perimeter eSecurity

December 2008 - (Free Research)
Read this whitepaper for a look at how, if done properly, reducing the number of security vendors or only selecting one vendor for multiple services is a great way for organizations to manage costs, obtain needed expertise, and expand security services. 
(WHITE PAPER) READ ABSTRACT |

Achieving ISO 27001 Compliance using Titus Solutions by TITUS

November 2010 - (Free Research)
This paper provides IT professionals with a high level overview of ISO 27001 and 27002, along with their implications for security of email and digital documents. 
(WHITE PAPER) READ ABSTRACT |

Seven Criteria for Evaluating Security as-a-Service (SaaS) Solutions by Websense, Inc.

November 2010 - (Free Research)
This white paper examines the security challenges organizations are facing today; addresses misconceptions about Security as-a-Service (SaaS); and provides criteria to help you evaluate SaaS solutions. 
(WHITE PAPER) READ ABSTRACT |

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