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Roadmap for Implementing a Multi-Site IP Contact Center by Avaya Inc. May 2008 - (Free Research) Explore a three-part guide to identifying the potential presented by Internet Protocol (IP), building a business case for migration to IP and ultimately designing and implementing an IP infrastructure.  (WHITE PAPER) READ ABSTRACT |

Voice Architectures and Deployment Models by Global Knowledge December 2008 - (Free Research) Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.  (WHITE PAPER) READ ABSTRACT |

Lowering the Point of Sale System Support Costs with Intel® vPro™ Technology by Wipro Technologies February 2009 - (Free Research) Written for retail IT organizations managing Point of Sale (POS) systems, this paper shows hard dollar savings that retailers can expect to see by adopting advanced POS systems with Intel® vPro™ technology.  (ARTICLE) READ ABSTRACT |

POS System Fits Popular Retailer’s Needs for Real-time Visibility of Sales, Inventory Data Across the Business - Case Study by Microsoft December 2012 - (Free Research) Read this brief case study overview to learn how Nakajima USA, replaced its outdated, ineffective point of sale (POS) terminals with an intelligent new POS solution that has given the company faster, more secure credit transactions and a clearer picture of inventory levels across all of its stores.  (WHITE PAPER) READ ABSTRACT |

MES Harmonization in a Multi-Site, Multi-Country and Multi-Cultural Environment: Case Study of a Plant to Enterprise Solution by Atos Origin January 2010 - (Free Research) This white paper portrays a case study of a MES harmonization program started in 2004 at Akzo Nobel Base Chemicals in Europe. The objective of this program is to harmonize all its chemicals plants on one MES platform. The total program encompasses 13 plants located on 7 production sites in 4 European countries.  (CASE STUDY) READ ABSTRACT |

Presentation Transcript: Application Whitelisting: The Must Have Technology for Security and Compliance Today by McAfee, Inc. September 2009 - (Free Research) Read this paper, which is a transcription of a presentation where speakers Stuart McClure, VP of Operations & Strategy, Risk & Compliance Business Unit, at McAfee Incorporated and Evelyn de Souza, Senior Manager, Risk & Compliance, at McAfee discuss application whitelisting and its benefits.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

VoIP Firewall Solution Brief by SonicWALL January 2010 - (Free Research) Like all IP traffic, VoIP can be prone to security threats from internal and external attacks and application vulnerabilities. However, potential latency, jitter, packet loss and echo due to an underperforming firewall could significantly degrade communications. The ideal solution would provide comprehensive security that introduces no latency.  (PRODUCT OVERVIEW) READ ABSTRACT |

Introduction to Virtualisation E-Book Chapter 2: Integrating High Availability Tactics into a Virtual Infrastructure by VMware and NetApp December 2011 - (Free Research) This chapter outlines high-availability methods you can use to protect production workloads running in a virtual environment. Get advice to help you decide on the right HA strategy and obtain detailed information on working with single-site and multi-site clusters as well as guest failover clustering.  (EBOOK)

Create Fault-Tolerant SQL Server 2008 Installations -- Rely on SQL Server 2008 Features to Protect Data by Dell, Inc. and Intel® September 2009 - (Free Research) Read this paper to determine how best to protect your SQL environment when running SQL Server on Dell PowerEdge servers.  (WHITE PAPER) READ ABSTRACT |

Accelerating ERP Visibility down to the Plant Floor by Apriso Corporation June 2008 - (Free Research) Enterprise Resource Planning (ERP) systems have been implemented to best leverage distributed operations, providing a view of the business through financial and other senior management reporting.  (WHITE PAPER) READ ABSTRACT |

HP POS System Helps Mayors Improve Customer Service, Gain Selling Time by Hewlett-Packard Company March 2008 - (Free Research) Among the priorities for the new system were ease of use by salespeople, an easy-to-manage centralized customer database for lookup and validation, and the use of broadband connectivity.  (WHITE PAPER) READ ABSTRACT |

EMC Data Domain Global Deduplication Array by EMC Backup and Recovery Solutions April 2010 - (Free Research) This white paper introduces the EMC Data Domain Global Deduplication Array (GDA), the industry’s highest-performance inline deduplication storage system for enterprise backup applications, and explains how it delivers scalable performance and capacity, enhanced multi-site disaster recovery, and simpler, end-to-end backup administration.  (WHITE PAPER) READ ABSTRACT |

A Business Guide to MPLS IP VPN Migration: Five Critical Factors by XO Communications April 2012 - (Free Research) Uncover five critical factors for a successful migration to an MPLS IP VPN service in this whitepaper. Learn the evolving needs of today’s enterprise networks and uncover how an MPLS-based IP VPN can help you fulfill these wants and needs.  (WHITE PAPER) READ ABSTRACT |

Driving Your Channel Business: Leverage Information Technology to Improve Partner Relationships and Boost Channel Performance by SAP AG September 2008 - (Free Research) This white paper discusses key channel business trends, highlights the complexities and challenges of different channel models.  (WHITE PAPER) READ ABSTRACT |

CSR Implements Integrated POS, EFT Payment & Transport Availability System by Kony May 2013 - (Free Research) Check out this case study that discusses how an international building materials supplier utilized a single platform to develop and deploy effective point of sale and electronic funds transfer applications.  (WHITE PAPER) READ ABSTRACT |

Paramount Foods Upgrades Store Technology by Hewlett-Packard Company March 2008 - (Free Research) Read how the owner of a North Carolina based food company found a way to keep up with major supermarket chains with HP POS hardware and servers.  (WHITE PAPER) READ ABSTRACT |

Case Study: Appleby Simplifies Global Disaster Recovery with Fluid Data Technology by Dell Compellent May 2011 - (Free Research) Because Appleby operates data centers in several geographic regions, replication for disaster recovery purposes is one of the company’s top concerns. The company’s decentralized storage infrastructure seemed to make multi-site replication prohibitively costly and complex. Check out this case study to learn about the solution Appleby found.  (CASE STUDY) READ ABSTRACT |

3 Tokenization Models for Choosing the right PCI-DSS Strategy by Intel July 2012 - (Free Research) Securosis.com's expert PCI-DSS analyst Adrian Lane, dissects the deployment models with pros and cons of: on-prem vs outsourced models, proxy based tokenization, and format preserving encryption. Adrian covers base tokenization flows for newbies and reflects on detailed cost, pricing, & vendor lock-in concerns for deployments in progress.  (WEBCAST) READ ABSTRACT |

Appleby Improves Stroage Utlization, Simplifies Storage Management and Gains Reliable Disaster Recovery at 50% Lower Cost by Dell Compellent September 2011 - (Free Research) Appleby, a provider of offshore legal, fiduciary and administration services, needed a disaster recovery solution that would replicate data among its geographically dispersed offices. Read this white paper to learn how they successfully implemented Fluid Data technology.  (WHITE PAPER) READ ABSTRACT |

8 Ways On-site Service Can Drive Revenue Now by OnForce, Inc. January 2008 - (Free Research) Innovative service delivery models are creating new revenue opportunity for solution providers. This paper explores tangible ways solution providers can leverage on-site service to expand their businesses, enter new markets, and better serv...  (ANALYST REPORT) READ ABSTRACT |

Data on Tap: Liquor Board’s New POS System Lets Information Flow - Case Study by Microsoft December 2012 - (Free Research) Read this case study to learn how the Montgomery County Department of Liquor chose one retail management system which has provided the department with significant reductions in staff and management hours spent reconciling errors and drastically improved its customer experience.  (CASE STUDY) READ ABSTRACT |

Fair exchange protocols with anonymity and non-repudiation for payments by ComputerWeekly.com May 2013 - (Free Research) This article in our Royal Holloway Information Security series looks in detail at two key principles necessary for secure payments: fair exchange and non-repudiation.  (ESSENTIAL GUIDE) READ ABSTRACT |

Getting Value from Industry Best Practices the High-Tech Supply Chain Challenge by SAP AG September 2008 - (Free Research) Supply chain operations play a vital role in the success of any consumer or high-tech original equipment manufacturer (OEM). This SAP Executive Insight examines how the adoption of industry best practices can add value to your organization.  (WHITE PAPER) READ ABSTRACT |

Post-Migration Best Practices: Exchange Environment Operation by Quest Software, now a part of Dell April 2011 - (Free Research) In this Quest white paper, discover best practices - straight from Industry experts Nelson Ruest and Danielle Ruest - to help you have a successful post-migration operation. Learn why you MUST have the same level of post-migration planning that you had for pre-migration, and discover four key aspects of post-migration management you must know.  (WHITE PAPER) READ ABSTRACT |

How to Answer the CFO-Building the Processes to Manage the Financial Implications of the Channel Programs by SAP AG September 2008 - (Free Research) This paper focuses primarily on one type of popular channel incentive: Channel Marketing Funds. These range from Marketing Development Funds to co-operative funds, depending on the organization and the type of channel partners used.  (WHITE PAPER) READ ABSTRACT |

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