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Navigating the path to satisfying online customer experience by Tealeaf
November 23, 2011 - (Free Research)
Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences.
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Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.
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Business Benefits of the new QNX operating system by BlackBerry
September 15, 2011 - (Free Research)
RIM's multi-processor, multi-tasking BlackBerry PlayBook runs a new Tablet OS powered by QNX, a bullet-proof microkernel operating system. This webcast will take a closer look at the QNX Neutrino RTOS and why its current capabilities are a perfect fit for the BlackBerry Tablet OS.
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BlackBerry: Managing Mobility by BlackBerry
December 27, 2011 - (Free Research)
Watch this webcast to learn more about managing mobility - the concept of mobile enterprises, the challenges they face, and the solutions available to help them overcome these issues.
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Ovum: The changing face of multi-national mobility by ComputerWeekly.com
January 25, 2011 - (Free Research)
Many multinational corporations (MNCs) aim to have a more centralized and unified approach to mobility, which they see as an essential component of their unified communications (UC) and broader ICT strategies.
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Application delivery for dynamic, mobile networks by SearchNetworking.com
November 30, 2011 - (Free Research)
This expert webcast highlights how you can ensure application performance from end to end from the data center all the way to mobile devices.
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UT Dallas: University turns to smartphones for multi-year research project by BlackBerry
September 16, 2011 - (Free Research)
UT Dallas’ Center for Children and Families has been conducting a study on adolescents’ social networks and their impact on development. To assist in data collection, the team chose BlackBerry® hosted solution from Ceryx based on its ability to provide a controlled environment for their research.
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Multi-Modal Learning by SkillSoft Corporation
Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.
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Delta Hotels and Resorts - From Microsoft Exchange 2007 to Google Apps by Google Apps
November 05, 2010 - (Free Research)
Content provided by Google. Get an insider's view of how a cloud-based collaboration suite enabled anytime, anywhere access and enhanced communication between employees and clients for a multi-national hotel and resort company. Gain key lessons learned and tips for managing a successful migration.
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Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.
January 24, 2012 - (Free Research)
Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees.
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Computer Weekly - 31 January 2012: The importance of IT strategy by ComputerWeekly.com
January 31, 2012 - (Free Research)
In this week’s Computer Weekly, we look at the importance of IT strategy when budgets are under pressure. The first part of our Buyer’s Guide to virtualisation examines the barriers preventing many organisations from adopting the technology; and Transport for London’s CIO talks about how IT helps avoid Olympic travel chaos. Download the issue now.
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On the Move: How to provide great productivity solutions for the mobile sales team by SAP America, Inc.
March 23, 2011 - (Free Research)
A mobile worker’s particular need is mobile CRM – and the goal in a sales context is to deliver all the info and tools on-the-go reps need to manage leads and opportunities. Read in this Selling Power magazine how SAP’s mobile CRM tools help companies to increase sales significantly.
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Introduction to Application and Multi-Server Management by Microsoft
December 28, 2011 - (Free Research)
This paper introduces the new extensions in SQL Server Management Studio and the new Utility Explorer, and discusses the simple process of setting up a SQL Server managed server group.
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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare
iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.
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Stop losing revenue from poor online customer experiences by Tealeaf
August 01, 2011 - (Free Research)
24% of annual online revenue is lost globally due to poor online customer experience. This report will underscore the importance of online customer experience management, or CEM, which is about taking a disciplined approach to understanding how customers interact with your business online and removing the obstacles to their success.
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Building Simple, Effective Applications by BlackBerry
September 15, 2011 - (Free Research)
This webcast will introduce methods and ideas for mobilizing your applications for your users today with a few simple steps.
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Top 5 Reasons to Replace your Remote Support Tool by LogMeIn, Inc.
January 20, 2012 - (Free Research)
Since your legacy remote support tool probably doesn’t do what it is supposed to, access this whitepaper to uncover the top five reasons and benefits you can achieve by replacing it.
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Key Differences Between Remote Desktop Access vs. Mobile Access by LogMeIn, Inc.
February 01, 2012 - (Free Research)
In this essential e-guide, expert Brian Madden discusses some of the key differences between remote desktop access and mobile access. Find out how these solutions use different technologies for various use cases, and discover tools that enable the right remote desktop accessibility to fit your user’s needs.
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Securing Mobile Devices by ISACA
January 27, 2012 - (Free Research)
While mobile devices have become an integral tool in today’s networked world, providing convenient user access and increased productivity, they don’t come without risk. View this resource for a comprehensive overview of mobile devices including its key impacts and benefits, risks and security concerns, and effective strategies for overcoming them.
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Using mobile phones to manage mobile workers’ expenses by ComputerWeekly.com
November 22, 2010 - (Free Research)
The tool of choice to the highly mobile workforce is the mobile phone. From customer contact and records keeping, through calendaring and scheduling to mapping and news feeds, the mobile phone is usurping the laptop as the main point of technology for the road warrior.
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How to manage a mobile phone fleet by ComputerWeekly.com
November 24, 2010 - (Free Research)
The expectations, working methods and tools used by employees in all organisations have changed as a result of advances in communications technologies.
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