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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
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Foglight - Application Management to Unify IT and the Business by Dell Software.
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Multi-channel Retailing: The Route to Customer Focus - Putting the Customer First by Moving from Multiple Channels to Multi-channel Retailing by IBM

May 2008 - (Free Research)
This document elaborates on how successful retailers are using multichannel retailing to make operating model change to put the customer at the heart of their organisations. 
(WHITE PAPER)

Executive Insight: Multi-Sourcing in the Call Center by inContact

February 2009 - (Free Research)
This paper examines how many executives are beginning to understand that cutting cost by outsourcing call center operations isn't always the best solution. Learn how "cheaper" often comes at the expense of "better". 
(WHITE PAPER) READ ABSTRACT |

ECI Apollo: Defining the Next Generation of Optimized Multi-Layer Transport by ECI Telecom

November 2011 - (Free Research)
Discover the challenges of achieving the new scalability, performance, manageability, and revenue objectives and what you need to meet and overcome them. 
(WHITE PAPER) READ ABSTRACT |

OpSource Improves Global Business Management and Streamlines Revenue Recognition with Intacct by Intacct Corporation

March 2010 - (Free Research)
As OpSource grew as a company, they found many inefficiencies and challenges in their financial management system. Read on to learn how OpSource overcame these challenges by switching to Intacct for a new SaaS financial management system. 
(CASE STUDY) READ ABSTRACT |

Intel® Cloud Builders Guide: Parallels* Security Monitoring and Service Catalog for Public Cloud VPS Services by Intel

February 2012 - (Free Research)
A cloud environment can be hard to secure, but certain technology can mitigate your risks.This essential white paper focuses on establishing a robust foundation for the deployment of secure multi-tenancy operations. Learn about a set of hardware components that can help you build and maintain a chain of trust to protect your sensitive information. 
(WHITE PAPER)

From Target to Aggressor: How Data Centers are Becoming Unwitting Accomplices in Advanced Cyber Attacks by FireEye

December 2013 - (Free Research)
This guide explores the widening gap between sophisticated cyber-attacks and the weak traditional defensive deployments in most data centers. 
(WHITE PAPER) READ ABSTRACT |

Leveraging the Value Proposition of SOA: How Enterprise Architecture Helps Organizations Analyze and Develop Their Services Strategy by Telelogic, An IBM Company

May 2007 - (Free Research)
This paper discusses SOA as more than a technology. SOA is an architectural principle that opens the door to using IT technology in new ways to help improve efficiency and productivity and provide value to both providers and consumers of services. 
(WHITE PAPER) READ ABSTRACT |

Infor - ERP LN by Infor

September 2008 - (Free Research)
Infor ERP LN is an advanced, easy-to-use ERP solution that brings together a wide range of business functions to serve the needs of leading discrete and project-based manufacturers in industrial industries. Check out this demo for more details. 
(DEMO) READ ABSTRACT |

IT as a service provider: Accelerating business results by Dell Software

October 2013 - (Free Research)
In this resource, learn how you can increase collaboration between business and IT, with a multi-cloud management technology. Read on to discover how it enables IT to take and maintain control over cloud operations, while seamlessly meeting all the needs of business users. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly 1 November 2011: Read this week's issue of the UK's leading technology publication, with the latest news, analysis and opinion for IT managers by ComputerWeekly.com

October 2011 - (Free Research)
In this week's Computer Weekly, we examine the IT challenges facing retailers in a world of multi-channel shopping; our latest Buyer's Guide looks at upgrading from Windows XP to Windows 7 as XP approaches the time Microsoft ceases support; and we kick-off this year's search for the most influential people in UK IT. Download the new issue now. 
(EZINE) READ ABSTRACT |

Interoperating with Cisco Systems: Hands-On Look at Configuring D-Link and Cisco for Seamless Savings by D-Link

July 2010 - (Free Research)
The best network design invariably is multi-vendor. That is even more true in an era of constrained budgets where sticking with your existing vendor brings with it not only a price premium, but also the continuation of proprietary approaches. Read this whitepaper to learn more about D-Link's interoperability benefits with Cisco systems. 
(WHITE PAPER) READ ABSTRACT |

The Five Must-Have Capabilities for Unbeatable Customer Care by Pitney Bowes Business Insight

January 2010 - (Free Research)
Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment. 
(WHITE PAPER) READ ABSTRACT |

Automate Storage Tiering Simply and Efficiently with Dell EqualLogic PS Series Virtualized iSCSI SANs by Dell, Inc.

December 2011 - (Free Research)
Tiered storage is a smart storage solution that directs application workloads to a specific storage location (or "tier") based on performance and cost characteristics. This white paper provides an introduction to tiered storage; learn exactly how tiered storage functions, and how to determine which data should be sent to which tier. 
(WHITE PAPER) READ ABSTRACT |

The Essentials Series: Security Information Management by SecureWorks

October 2009 - (Free Research)
This collection of articles from Realtime Publishers presents a clear and concise overview of security information management (SIM). The articles present the business case for SIM, operational and organizational issues, and hints and tips for ensuring a successful SIM implementation. 
(WHITE PAPER) READ ABSTRACT |

Concurrent Computing for SCA Applications: Achieving Scalability in a Service-oriented Application Environment by Rogue Wave Software

July 2008 - (Free Research)
The SCA specifications define a programming model for assembling software services in a service-oriented architecture that offers great flexibility and agility. 
(WHITE PAPER) READ ABSTRACT |

Orchestration Simplifies and Streamlines Virtual and Cloud Data Center Management by IBM

January 2013 - (Free Research)
This whitepaper will help you learn how advanced automation and orchestration solutions are helping IT data center operations teams effectively manage their increasingly complex enterprise computing environments, as well as discover what solutions are addressing current and emerging IT management challenges. 
(WHITE PAPER) READ ABSTRACT |

New Opportunities for Business Intelligence: Seven Ways to Deliver a Superior Customer Experience Now by Information Builders

April 2013 - (Free Research)
Customer service has a profound impact on profitability. And even more, you have to think about your reputation in this age of social media. Read this informative white paper analyzing seven exciting technology innovations that can empower businesses to optimize customer service in today's multi-channel world. 
(WHITE PAPER) READ ABSTRACT |

Accelerating ERP Visibility down to the Plant Floor by Apriso Corporation

June 2008 - (Free Research)
Enterprise Resource Planning (ERP) systems have been implemented to best leverage distributed operations, providing a view of the business through financial and other senior management reporting. 
(WHITE PAPER) READ ABSTRACT |

Getting from Caching 1.0 to 2.0 with QLogic’s FabricCache QLE10000 by QLogic Corporation

March 2013 - (Free Research)
This paper examines today's server-based 1.0 caching approaches, and describes how the QLogic FabricCache 10000 Series Adapter capabilities go well beyond caching 1.0 to define enterprise caching 2.0, to enable application acceleration in single-server and multi-server, clustered environments. 
(WHITE PAPER) READ ABSTRACT |

Toad for Data Analysis - Query, Understand & Report on Data From Any Source by Dell Software

Toad for Data Analysis is a multi-platform database query tool built for anyone who needs to access data (from any data source), understand data relationships and quickly produce reports. 
(ASP & SOFTWARE PRODUCT)

Copper Cabling Troubleshooting Handbook by Fluke Networks

September 2010 - (Free Research)
Cabling installation is a multi-step process. It is a prudent practice to certify the cabling system after installation to ensure that all installed links meet their expected level of performance. Certification will likely identify some failing or marginally passing results, which must be uncovered and corrected. 
(WHITE PAPER) READ ABSTRACT |

Windows 7 and Desktop Lockdown with Privilege Management by Viewfinity

November 2010 - (Free Research)
With the Windows XP sunset date fast approaching, plans for Windows 7 migrations are in full swing. This has prompted most organizations to re-assess their approach to PC lockdown.  Viewfinity Privilege Management allows IT professionals to provide granular, multi-level user permission control for least privilege environments. 
(WHITE PAPER) READ ABSTRACT |

Changing the Face of Healthcare With Social Business Software by Jive Software

December 2013 - (Free Research)
The stakeholders in Cerner's world are not only clinicians, hospitals, and medical device partners but consultants, researchers, and industry experts. Cerner leverages Jive Social Business Software to address a number of their key social business imperatives, including accelerating innovation and providing community-based support. 
(WHITE PAPER) READ ABSTRACT |

Managing Engineering Documents an Enterprise Perspective by McLaren Software

February 2008 - (Free Research)
This document summarizes the implementation options of a document management solution and provides an overview of how McLaren Software's Enterprise Engineer application suite can help solve these issues. 
(WHITE PAPER) READ ABSTRACT |

Voice over IP Networks: Ensuring Quality through Proactive Link Management by Elfiq Networks

April 2008 - (Free Research)
Voice over IP (VoIP) networks offer clear advantages over traditional telephony technologies (PSTN) making it a choice that many organizations are making and migrating their systems to. 
(WHITE PAPER) READ ABSTRACT |

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