Multi Media White Papers, Multi Media Software, Multi Media Research, Hardware and Services

Best Practices for Transforming to a Multi-Channel Contact Center by inContact

January 18, 2012 - (Free Research)

Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.

(WHITE PAPER)

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Optimizing Offsite Disaster Recovery with Virtual WAN Op, a Case Study by Silver Peak

January 31, 2012 - (Free Research)

Learn why one of the world’s largest media companies chose Silver Peak virtual WAN Optimization for their cross country replication challenges including an on-demand media database requiring 7 x24 access. Complicating the challenge was a lack of space in the state-of-the-art data center for additional physical hardware. No problem.

(CASE STUDY)

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Computer Weekly - 31 January 2012: The importance of IT strategy by ComputerWeekly.com

January 31, 2012 - (Free Research)

In this week’s Computer Weekly, we look at the importance of IT strategy when budgets are under pressure. The first part of our Buyer’s Guide to virtualisation examines the barriers preventing many organisations from adopting the technology; and Transport for London’s CIO talks about how IT helps avoid Olympic travel chaos. Download the issue now.

(EZINE)

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Navigating the path to satisfying online customer experience by Tealeaf

November 23, 2011 - (Free Research)

Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences.

(EGUIDE)

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Think Global Act Local: How to Find the Right ERP to Optimize Your Multi-Site,Multi National Operation by Sage Software

January 05, 2012 - (Free Research)

This white paper details the challenges faced by multi-site and multinational organizations and describes what to look for in an enterprise resource planning (ERP) solution to address these issues.

(WHITE PAPER)

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The Authentication Revolution: Phones Become the Leading Multi-Factor Authentication Device by PhoneFactor

January 06, 2012 - (Free Research)

This paper will address the key drivers for this market shift and includes real-world case studies from organizations that have made the move to phone-based authentication. It also introduces PhoneFactor, the leading provider of phone-based multi-factor authentication.

(WHITE PAPER)

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Multi-Modal Learning by SkillSoft Corporation

Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.

(SOFTWARE PRODUCT)

Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.

(HARDWARE PRODUCT)

Integrating Desktop Virtualization into Your Cloud Strategy by Dell and VMware

August 01, 2011 - (Free Research)

This comprehensive, multi-media tutorial explores how desktop virtualization with Dell VMware can benefit SMBs in many different ways.

(WHITE PAPER)

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D2D2T Backup Architectures and the Impact of Data De-duplication by Quantum Corporation

May 2008 - (Free Research)

This paper examines the impact of de-duplication in a disk-to-disk-to-tape (D2D2T) backup and recovery environment.

(WHITE PAPER)

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D2D2T Backup Architectures and the Impact of Data De-duplication by Quantum Corporation

May 2008 - (Free Research)

This paper examines the impact of de-duplication in a disk-to-disk-to-tape (D2D2T) backup and recovery environment.

(WHITE PAPER)

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Tiered Storage Takes Center Stage (Horison) by Oracle Corporation

December 2010 - (Free Research)

This paper describes how tiered storage, as a storage initiative, has been proven to significantly reduce acquisition and operating costs for medium and large scale storage enterprises. Read this paper to learn more about how tiered storage is taking center stage.

(WHITE PAPER)

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Virtualizing Microsoft® Exchange Server 2007 on Dell™ Systems Running Microsoft Windows Server® 2008 Hyper-V™ by Dell and Microsoft

April 2009 - (Free Research)

In this paper, various configurations of Exchange Server 2007 are tested in physical and virtual environments to evaluate the performance scalability and to understand the sizing requirements for Exchange Server 2007 in a virtualized environment.

(WHITE PAPER)

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Enhance Virtualization With Multi-Port Server Adapters by Dell, Inc. and Intel

November 2011 - (Free Research)

Intel Ethernet controllers and network adapters are optimized to meet the needs of virtualized data centers. Read this whitepaper to learn more about Multi-Port Intel Ethernet Server Adapters and how they can help you optimize server virtualization.

(WHITE PAPER)

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Leveraging a Unified Multi-Tiered Backup Design To Deliver a Stable Scalable Backup Infrastructure by Quantum Corporation

July 2009 - (Free Research)

This DCIG report takes an in-depth look at Quantum’s DXi-Series and its ability solve today’s backup problems while putting in place a foundation for stable and sustainable growth. Access this report now to learn more.

(WHITE PAPER)

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Introduction to Application and Multi-Server Management by Microsoft

December 2011 - (Free Research)

This paper introduces the new extensions in SQL Server Management Studio and the new Utility Explorer, and discusses the simple process of setting up a SQL Server managed server group.

(WHITE PAPER)

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Why Physical Networks Don't Cut It for the Private Cloud by Dell, Inc. and Intel

December 2011 - (Free Research)

This expert guide discusses why physical networks don’t cut it for the cloud, addressing multi-tenancy in the private cloud and the cloud VLAN challenge.

(EGUIDE)

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Building a Grid Computing Infrastructure for Multi-Tier Consolidation by Dell, Inc.

October 2009 - (Free Research)

This paper discusses a Grid reference configuration based on Dell PowerEdge™ blade servers and Dell EqualLogic™ iSCSI storage. This Grid implementation is comprised of the physical Grid based on physical servers and the virtual Grid based upon Oracle virtual machines.

(WHITE PAPER)

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Energy and Space Efficient Storage: Multi-tier Strategies for Protecting and Retaining Data by Quantum Corporation

August 2009 - (Free Research)

Data center power, cooling, and space requirements are becoming key IT challenges for organizations of all size; not to mention data protection demands, restore performance and longer retention times. Read this white paper to discover successful methods for meeting these IT challenges.

(WHITE PAPER)

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5 Key Considerations for Long Term Data Retention by Quantum Corporation

October 2008 - (Free Research)

Managing backup and recovery in today's environment is a multi-dimensional challenge with both near and long term business requirements. This paper explains 5 topics to think about as you design your long-term data retention plans.

(WHITE PAPER)

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Service Provider MPLS VPN Security Considerations by Certes Networks

September 2011 - (Free Research)

This report explores security considerations for service provider MPLS VPN, and describes two threat scenarios against a real MPLS VPN environment that was constructed to demonstrate the typical attack surface of an MPLS Layer 3 VPN provider network.

(WHITE PAPER)

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Business Benefits of the new QNX operating system by BlackBerry

September 2011 - (Free Research)

RIM's multi-processor, multi-tasking BlackBerry PlayBook runs a new Tablet OS powered by QNX, a bullet-proof microkernel operating system. This webcast will take a closer look at the QNX Neutrino RTOS and why its current capabilities are a perfect fit for the BlackBerry Tablet OS.

(WEBCAST)

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Leveraging a Unified Multi-Tiered Backup Design To Deliver a Stable, Scalable Backup Infrastructure by Quantum Corporation

July 2009 - (Free Research)

Enterprise organizations, now more than ever, need a holistic solution that delivers multi-tier backup within an integrated infrastructure. Read on to learn more about Quantum’s specific solutions, and decide if they may be a good fit for your organization.

(ANALYST REPORT)

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The State of Database Management by IBM

June 2008 - (Free Research)

Data managers are concerned about managing the explosion of data, and are looking for ways to manage the process. In this survey from IDUG, learn about improving database performance and overall corporate performance.

(WHITE PAPER)

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New CA Application Performance Management Flash Demo by IBM

June 2008 - (Free Research)

Traditional, manual intensive approaches to application performance management are no longer adequate. In this demo watch the proactive solution set of CA Mainframe Application Performance Management

(DEMO)

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