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Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
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Foglight - Application Management to Unify IT and the Business by Dell Software.
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Reduce the Cost and Complexity of Multi-sourced IT Environments by Hewlett-Packard Company

May 09, 2012 - (Free Research)
Public, private and hybrid cloud services have made it increasingly difficult for IT organizations to govern and manage IT services— at the same time that businesses are demanding greater agility and faster delivery from IT. View this webcast to learn how to rein in this supplier sprawl to improve service quality and reduce costs and risks. 
(WEBCAST) READ ABSTRACT |

Multi-Hypervisor Environments: Worth the Work? by SearchCIO.com

April 30, 2013 - (Free Research)
Are multi-hypervisor environments the right solution to virtualization oligarchy? Perhaps, but CIOs must also beware adding unnecessary complexities. 
(EZINE) READ ABSTRACT |

Multi-Channel Contact Center Metrics for Analyzing Customer Satisfaction by Five9

March 14, 2014 - (Free Research)
This exclusive e-guide discusses the contact center metrics necessary to measure customer experience across multiple channels, including: chat, communities, email, social media, text messaging, and more.  Also, get an in-depth look at social media channels and how to avoid the top five pitfalls of social media in the contact center. 
(EGUIDE) READ ABSTRACT |

From Target to Aggressor: How Data Centers are Becoming Unwitting Accomplices in Advanced Cyber Attacks by FireEye

December 31, 2013 - (Free Research)
This guide explores the widening gap between sophisticated cyber-attacks and the weak traditional defensive deployments in most data centers. 
(WHITE PAPER) READ ABSTRACT |

5 Levels of Agile Planning: From Enterprise Product Vision to Team Stand-up by Rally Software

August 2008 - (Free Research)
Existing agile methods often focus on small, single-team projects, overlooking the broader impact of large programs. This paper outlines a distinct planning framework that has been successful in large-scale agile software development projects and relies.. 
(WHITE PAPER) READ ABSTRACT |

HIPAA Violations Incur Multi-Million Dollar Penalties by Absolute Software

January 2013 - (Free Research)
In this resource, read about some recent HIPAA breaches that cost the violating parties significant penalties and learn about the measures that can be put in place to help maintain compliance. 
(WHITE PAPER) READ ABSTRACT |

Building an Effective DR and Business Continuity Strategy in Health Care by Sirius and NetApp

April 2012 - (Free Research)
This E-Guide examines 5 key data replication strategies that will help maintain the availability of critical health data, even in the event of a disaster. 
(EGUIDE) READ ABSTRACT |

Defending Against Denial of Service Attacks by F5 Networks

October 2012 - (Free Research)
Access this white paper for key information about how denial of service (DoS) attacks have taken advantage of the lack of security and compliance measures around network availability. Read on to learn how you can leverage networks and applications to defend against these threats. 
(WHITE PAPER) READ ABSTRACT |

Database Middleware: Struggling with Performance? by Progress DataDirect

February 2011 - (Free Research)
Drivers are an important component of database middleware, but they don’t work in isolation. They’re part of a multi-layered architecture that handles the communication between a database application and the database management software. Learn how these layers influence performance and how to optimize efficiency for data requests and responses. 
(WHITE PAPER) READ ABSTRACT |

Comparing MPLS and Internet Links for Delivering VoIP Services by Avaya Inc.

September 2005 - (Free Research)
This paper documents a real-world field study that concludes the availability and call quality of VoIP over Multi-protocol Label Switching (MPLS) is comparable to that of VoIP over the public Internet. 
(WHITE PAPER) READ ABSTRACT |

Splunk for Application Management by Splunk

April 2012 - (Free Research)
This paper examines features and benefits of a unified application management structure that can give you real-time data access, custom dashboards, performance metrics and more. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Application Monitoring by GroundWork, Inc.

March 2008 - (Free Research)
After studying dozens of designs for application monitoring, it has been found that the optimal solution is often achieved through simple synthetic transaction monitors. 
(WHITE PAPER) READ ABSTRACT |

Solution Profile: PCI Compliance by Third Brigade

January 2008 - (Free Research)
This comprehensive white paper shows you how to proactively protect customer account data and successfully achieve PCI compliance. 
(WHITE PAPER) READ ABSTRACT |

Catholic Health East Improves Problem Resolution with CA Oblicore Guarantee by CA Technologies.

October 2010 - (Free Research)
Read this case study to learn how CA Oblicore Guarantee helped Catholic Health East improve IT service levels, simplify reporting and increase 40 percent in problem resolution compliance. 
(CASE STUDY) READ ABSTRACT |

Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development by ComputerWeekly.com

December 2011 - (Free Research)
In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now. 
(EZINE) READ ABSTRACT |

Computer Weekly 16 August 2011: Read our analysis of the week’s biggest news stories in IT and in-depth features examining the latest technology trends by ComputerWeekly.com

August 2011 - (Free Research)
In this week’s issue of Computer Weekly we kick-off a programme of content aimed at providing a resource for IT training, education and career development. We also look at the controversial supplier contracts for the NHS IT programme, and examine the challenges of Big Data - plus our usual analysis of the week’s news. Download the latest issue now. 
(EBOOK) READ ABSTRACT |

Virtualizing Microsoft® Exchange Server 2007 on Dell™ Systems Running Microsoft Windows Server® 2008 Hyper-V™ by Dell and Microsoft

April 2009 - (Free Research)
In this paper, various configurations of Exchange Server 2007 are tested in physical and virtual environments to evaluate the performance scalability and to understand the sizing requirements for Exchange Server 2007 in a virtualized environment. 
(WHITE PAPER) READ ABSTRACT |

LiveWire Mobile Brings Music to Your Ears with Insight from Business Objects by SAP America, Inc.

June 2008 - (Free Research)
Read this case study and see how Business Objects helped Livewire manage their royalty stream for end-user downloads, measuring performance and the end-user experience, and analyzing trends quickly and accurately. 
(CASE STUDY) READ ABSTRACT |

Achieving ROI from Enterprise Communications: A Revolutionary Approach by Thunderhead

July 2011 - (Free Research)
This white paper provides an overview of how Thunderhead customers have achieved truly revolutionary ROI by streamlining their communications processes through the implementation of the Thunderhead Enterprise Communications platform. 
(WHITE PAPER) READ ABSTRACT |

Establishing a Culture of Measurement - A Practical Guide to Business Intelligence by Information Builders Inc. (E-mail this company)

March 2006 - (Free Research)
BI empowers companies with the ability to offer products and services at the lowest cost and with the greatest amount of efficiency and productivity possible- while returning the highest revenues and profits. Learn how BI can help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization. 
(WHITE PAPER) READ ABSTRACT |

Measuring the Total Economic Impact of Content Delivery Using Adobe Flash Media Server by Limelight Networks, Inc.

October 2009 - (Free Research)
This study provides a framework for evaluating the potential financial impact of investing in a media streaming platform. By reviewing the calculations and assumptions used in Forrester's multi-company analysis, readers can better understand and communicate a business case for increasing their investment. 
(WHITE PAPER) READ ABSTRACT |

How to tie learning to business impact by ComputerWeekly.com

December 2010 - (Free Research)
Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication. 
(WHITE PAPER) READ ABSTRACT |

How Does your Service Measure Up? Getting to Grips with Metrics by GoToAssist

July 2011 - (Free Research)
This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

Measuring the Business Impact of Support by Citrix Online UK

July 2010 - (Free Research)
Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured - despite the influence of support on higher revenue, customer satisfaction and increased productivity. This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business. 
(WHITE PAPER) READ ABSTRACT |

Measuring Community Health with Indicee Analytics by Indicee

March 2014 - (Free Research)
The e-book provides examples of what to measure to ensure healthy, engaged communities, and how to measure it using analytics. Also included is a re-cap of the location for the full framework. 
(EBOOK) READ ABSTRACT |

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