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A Modern Approach to On-Demand Email and Data Security by Proofpoint, Inc.

April 2008 - (Free Research)
Email and data security solutions are available in different deployment configurations, from hardware and virtual appliances to software. Another option, “on-demand” or “software as a service” (SaaS), is rapidly gaining traction as... 
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Astea Alliance Application Extensions by Astea International Inc. (E-mail this company)

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Roadmap for Implementing a Multi-Site IP Contact Center by Avaya, Inc

May 2008 - (Free Research)
This white paper discusses the challenges surrounding implementing a multi-site contact center and a solution that can assist you in making a smooth transition. 
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Astute Solutions and AberdeenGroup Benchmark Report: The Multi-Channel Call Center Agent - Reality or Myth? by Astute Solutions (E-mail this company)

July 2007 - (Free Research)
The traditional call center supports four separate channels; web self-service, email, chat and voice. Aberdeen research shows that companies evaluating methods to reduce costs recognized the efficiencies of utilizing a single agent across all of the traditional channels. 
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July 2008 - (Free Research)
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The Raiser's Edge: Fundraising Management System for Nonprofits by Blackbaud, Inc. (E-mail this company)

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February 2008 - (Free Research)
Based on the Intel® Core™ microarchitecture, the Intel Xeon processor 7300 series offers leading scalable performance and best-in-class virtualization for server consolidation. 
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Requirements Management and Traceability for Enterprises by Telelogic, An IBM Company

Telelogic DOORS®, the market and technology leader in Requirements Management, increases the quality of systems engineering, business-critical IT and software development projects by improving requirements communication and collaboration. 
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The Multi-Channel Call Center Agent - Reality or Myth? - an AberdeenGroup Report sponsored by Astute Solutions by Astute Solutions (E-mail this company)

April 2007 - (Free Research)
Read how AberdeenGroup's research, which represents a strong cross-section of industry, clearly shows that Best-in-Class companies are moving to multiple channel agent support. To achieve this, companies should look at implementing the recommendations found in this white paper. 
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newScale Solutions Overview - newScale FrontOffice Suite™ by newScale (E-mail this company)

The newScale FrontOffice Suite™ provides integrated solutions for an actionable and operational Service Catalog – to define an optimal portfolio of services, forecast service demand, manage IT budgets, control consumption, enable self-service, and streamline request fulfillment. 
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Establishing a Culture of Measurement - A Practical Guide to BI by Information Builders Inc

June 2008 - (Free Research)
Learn how Information Builders' philosophy of business intelligence will help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization. 
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Ross Enterprise ERP - Enterprise Resource Planning by CDC Software - Ross Enterprise

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Captaris Workflow - Business Process Workflow Automation by Captaris

Captaris Workflow provides flexible, integrated business process workflow automation for organizations using Microsoft software, enabling productivity, accountability, and compliancy. Captaris Workflow tasklists can be delivered to Outlook, CMS, SharePoint, Captaris Workflow Webaccess, a web portal, or a wireless device. 
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ISYS: Desktop Search Engine - Enterprise Search Tool by ISYS Search

ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks. 
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Establishing a Culture of Measurement - A Practical Guide to Business Intelligence by Information Builders Inc. (E-mail this company)

March 2006 - (Free Research)
BI empowers companies with the ability to offer products and services at the lowest cost and with the greatest amount of efficiency and productivity possible- while returning the highest revenues and profits. Learn how BI can help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization. 
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Achieving Application Scalability on Multi-core Systems Webcast by Rogue Wave Software

July 2008 - (Free Research)
Intel joins Rogue Wave to explore methods for achieving increased performance from applications running on multi-core systems. 
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Dataflow Programming for Multicore Systems by National Instruments

February 2008 - (Free Research)
Implementing parallel applications can result in faster test measurements or improved loop rates in control applications. With dataflow programming, developers can write inherently parallel applications that map to parallel hardware for optimal per... 
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IP Phone 7900 by Cisco Systems, Inc

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Marriage of Convenience by Information Security Magazine

September 2008 - (Free Research)
Integrating physical and logical security can bring many benefits to the enterprise, but a successful union isn't easy. 
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Outbound Email and Data Loss Prevention in Today’s Enterprise, 2008 by Proofpoint, Inc.

January 2008 - (Free Research)
This paper shows you how to properly secure your company's email messages while complying with regulations such as HIPAA, PCI DSS and details the impact of HIPAA, PCI DSS, PIIG, and other new government and industry guidelines on em... 
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Visibility and Control to Monitor and Measure Project Performance by Telelogic, An IBM Company

Telelogic Dashboard™, a decision-making dashboard for project management, gives project managers quick insight into project risk, status, and trends by automating the collection, analysis, and reporting of measurement data from Telelogic Change™ and Telelogic DOORS®. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Improving End-User Performance by Eliminating HTTP Chattiness by F5 Networks.

September 2008 - (Free Research)
Many organizations embark on global multi-million dollar web application deployments only to later discover that their users are unsatisfied with the performance compared to their old client server application. This paper provides alternatives. 
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Data Security with the LiveVault® Solution by Iron Mountain Digital

September 2008 - (Free Research)
The LiveVault Service assures that the connection between application servers and Iron Mountain's secure off-site Data Bunkers is secure, it also uses the best electronic security methods. 
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Optimized Backup and Recovery for VMware by EMC Corporation.

April 2008 - (Free Research)
This paper discusses details of the Avamar solution and various ways of providing data protection. 
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