PacketTrap MSP allows our partners to automate their service delivery model resulting in reduced costs and increased profit. With PacketTrap MSP over 90% of your clients IT related issues can now be resolved while decreasing onsite visits. 

Virtually every IT services business is in the evaluation, planning or implementation phase of a managed services program, and yet very few manage to deliver true high-value services to their customers. This whitepaper discusses the major obstacles to becoming an MSP and how to overcome them so that your organization can enjoy the business benefits 

The growing success of mobile data services and of end user devices, such as the iPhone, are causing performance bottlenecks into our next generation mobile networks. This presentation transcript takes a look at how LTE, the next generation of wireless network, is dealing with these challenges while taking the user experience to the next level. 

This whitepaper will examine the trends and challenges associated with web-based services and MSPs, and will identify the best way to optimize network and application performance and security. We will look at today's best practices and examine how Blue Coat Systems is addressing requirements with an integrated solution. 

Learn how BroadSoft and AudioCodes have tackled the critical concerns making it possible for carriers of all sizes to be a success in delivering and managing a superior, cost effective IP voice network that is simple to deploy. 

Learn how BroadSoft and AudioCodes have tackled the critical concerns making it possible for carriers of all sizes to be a success in delivering and managing a superior, cost effective IP voice network that is simple to deploy. 

Learn how you can deploy an enterprise private cloud in less than 30 days with Brian Wilson, Surgient VP of Services. 

This whitepaper will discuss these managed service trends and challenges, and will identify the steps to success to meet customers. Escalating application and security requirements. 

This white paper will share the findings of a global, multi-industry study (sponsored by Google) of 1,125 IT decision makers to track perceptions about cloud computing and the key business drivers behind the growth in cloud-based solutions. 

Is cloud computing going to take over the data center as we know it? Join us as we talk about cloud computing with whurley as he discusses some of the benefits of cloud computing as well as cracking open a few myths, discusses how cloud computing currently fits into the data-center picture, and talks about some new open source players in the cloud 

As a leading provider of solutions for Service Providers, Blue Coat appliances give you the visibility, acceleration and security needed for optimizing your network. Read this e-book to learn how Blue Coat gives you the control you need to deliver a whole set of new managed services for your business and consumer customers. 

To compete and succeed in a changing market, mobile service providers need to enhance their voice offerings while delivering innovative new experiences for their customers. Many companies are accomplishing this by consolidating on a single, agile platform that also allows them to launch innovative new services that go beyond voice to video.