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Intelligent Metrics Ensures Success by IFS July 01, 2007 - (Free Research) Read how GED Integrated Solutions went through the process of identifying and implementing metrics to drive its business process improvement program in 2002 and has since learned many important lessons in how to track and leverage business metrics to improve operational performance.  (WHITE PAPER) READ ABSTRACT |

7 Habits of Highly Successful Surveys by Vovici October 20, 2009 - (Free Research) Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more!  (WHITE PAPER) READ ABSTRACT |

Best Practices for Event Management by BMC Software, Inc April 23, 2009 - (Free Research) This BMC webcast will present a methodology for identifying the metrics that have the most impact on critical business applications and for creating exception events to notify of critical application problems.  (WEBCAST) READ ABSTRACT |

Podcast- The Secret to Maximizing Virtualization ROI in the Dynamic Data Center by Akorri November 03, 2009 - (Free Research) This podcast details a strategy to optimize your virtualized infrastructure performance. Get answers on how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.  (PODCAST) READ ABSTRACT |

Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics) by myDIALS Inc. November 04, 2009 - (Free Research) This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes.  (WHITE PAPER) READ ABSTRACT |

Tolly Report Shows How Citrix NetScaler Outperforms F5 in Head-to-Head Tests by Citrix June 01, 2009 - (Free Research) Latency is an important metric that should be considered when evaluating web application delivery solutions. Through tests performed, Citrix NetScaler exhibited very low latencies and was at least 3x fast than F5 BIG-IP in almost all test scenarios.  (ANALYST REPORT)

Guide to Better Decision-Making for Your SMB Through IT by SAP AG June 09, 2008 - (Free Research) Small and midsize companies that can successfully align IT with their business objectives will be the ones to stay ahead of the competition by having access to the right information at the right time, allowing for better, faster decisions.  (WHITE PAPER) READ ABSTRACT |

Sales and Operations Planning: The Key to Continuous Demand Satisfaction by SAP AG March 01, 2007 - (Free Research) Find out how leading companies are designing their sales and operations planning (S&OP) processes to continuously monitor and meet customer demand.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: The Secret to Maximizing Virtualization ROI in the Dynamic Data Center by Akorri November 18, 2009 - (Free Research) This presentation transcript details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

The Secret to Maximizing Virtualization ROI in the Dynamic Data Center by Akorri November 03, 2009 - (Free Research) This webcast details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.  (WEBCAST) READ ABSTRACT |

Justifying Your Technology Investments Through ROI by KnowledgeStorm Webinars (E-mail this company) April 27, 2004 - (Free Research) As budgets stay tight and finance professionals become more involved in technology buying decisions, be better prepared to defend your business case through the use of financial metrics and Return on Investment (ROI) calculators.  (WEBCAST) READ ABSTRACT |

Best Practices in Lead Development by KnowledgeStorm Webinars (E-mail this company) May 11, 2005 - (Free Research) Learn how your company can change from a lead generation business model to a dynamic lead development process in this joint Webcast from SiriusDecisions and KnowledgeStorm.  (WEBCAST) READ ABSTRACT |

Lead Generation and Management: Online Strategies and Best Practices by KnowledgeStorm Webinars (E-mail this company) June 15, 2004 - (Free Research) Recent research by SiriusDecisions has shown that the average B2B organization actually utilizes only 6 % of the leads generated per year. If you're like many sales and marketing professionals, the time and money you will spend on online lead generation and management in 2004 will not yield the results you're looking for.  (WEBCAST) READ ABSTRACT |

Code Collaborator v5.0 by Smart Bear® Software September 17, 2009 - (Free Research) Tired of falling asleep during code review meetings? Stop meeting – try peer code review with Code Collaborator. This time-saving tool lets you do fast and efficient reviews online, without the usual pain of meetings, printouts, or convoluted emails.  (DEMO)

Defining Relevant Metrics for Populating a Data Quality Scorecard by DataFlux Corporation January 06, 2009 - (Free Research) In this webcast your will learn how to Populate a Data Quality Scorecard with Relevant Metrics.  (WEBCAST) READ ABSTRACT |

Next steps for business intelligence by IBM September 25, 2009 - (Free Research) To find out more about how organizations can take the next steps with their BI initiatives, SearchDataManagement.com turned to Boris Evelson of Forrester Research. In this videocast, Boris will reveal some of the most important emerging trends in BI today and how organizations should start planning to take advantage of next-generation BI.  (VIDEO)

Portfolio Resource Management by AtTask September 02, 2009 - (Free Research) This podcast will review the steps CIOs can take to select top projects with the most value to the business, map resources and finally fill in the gaps.  (PODCAST) READ ABSTRACT |

Operational Excellence: Enabling Sustained Growth Spotlight on the Americas by SAP AG January 23, 2009 - (Free Research) Operational excellence means consistently doing things well across the value chain as a way of gaining competitive advantage. In its broadest terms, it is a discipline that drives corporate strategy.  (WHITE PAPER) READ ABSTRACT |

Improve Operational Performance by Visualizing and Analyzing Relevant KPI and KPD Metrics: Support Continuous Improvement with Value Stream Management and Operational Intelligence by myDIALS Inc. November 04, 2009 - (Free Research) This paper outlines the use of Key Performance Indicators (KPI metrics) together with associated Key Performance Drivers (KPD metrics) within the context of value stream management to support continuous operational performance improvement.  (WHITE PAPER) READ ABSTRACT |

Improving Sales Productivity: An Opportunity for Sales and IT Leadership by Microsoft April 01, 2008 - (Free Research) The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments.  (WHITE PAPER) READ ABSTRACT |

Populating a Data Quality Scorecard with Relevant Metrics by DataFlux Corporation June 2008 - (Free Research) Too often, data governance teams rely on existing measurements as the metrics used to populate a data quality scorecard. But without a defined understanding of the relationship between specific measurement scores and the business's success criteria..  (WHITE PAPER) READ ABSTRACT |

The ROI of Data Governance: A Revenue Generation Perspective by DataFlux Corporation June 2008 - (Free Research) Read this whitepaper to learn more about data governance, and when it is appropriate to measure data efforts with ROI or other metrics. Learn about an ROI calculator of data governance and how to test assumptions about data.  (WHITE PAPER) READ ABSTRACT |

VUE Software: Enterprise Incentive Management by CSSI VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.  (SOFTWARE PRODUCT)

Customer Relationship Management (SAP CRM) Application: Maximize Service Profitability by SAP AG January 2009 - (Free Research) The SAP® Customer Relationship Management (SAP CRM) application maximizes the value from each customer by keeping profitable customers loyal, decreasing service costs by increasing efficiency, and increasing service revenue.  (ARTICLE) READ ABSTRACT |

The Importance of Measuring ROI: The Indicator of Business and IT Performance by SAP AG December 2008 - (Free Research) A disciplined IT performance measurement program is critical not only for business growth but also for economic viability. This paper provides a framework for a Return on IT (ROIT™) methodology and discusses how to deploy it within a company's business processes.  (WHITE PAPER) READ ABSTRACT |

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