The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. This white paper examines the cost structure associated with BPO and shows that an assessment needs to address several cost components that are not included in the provider’s more... >> Discover more offerings from SAP America, Inc..
		Parature's Online Customer Service Software & Solutions by Parature Inc.. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they more... >> Discover more offerings from Parature Inc..
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..

DocuSign - Electronic Signature Services by DocuSign Inc DocuSign is a secure and convenient way to get a legally binding electronic signature. It's fast and easy-to-use. For businesses, DocuSign can dramatically increase efficiency and accelerate growth while reducing administrative costs.  (ASP) GO TO DETAILED REPORT

Effectively Securing Your Network by CDW Corporation March 2008 - (Free Research) This white paper shows you how to effectively protect your company's network perimeter from threats like spam, malware, bots, viruses and other attacks (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Financial Institutions Need Rich Internet Apps - Rich Internet Applications Better Enable Complex Financial Interactions by Actuate Corporation. February 2008 - (Free Research) Rich Internet applications are well suited for financial services interactions that are extremely complex, rely on graphics and models, and often require data from multiple sources. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

State of IT Outsourcing by CRMindustry.com (E-mail this company) October 2006 - (Free Research) Outsourcing some of the IT Portfolio remains a direction that a majority of companies will continue to invest in as part of their overall smartsourcing or strategic sourcing strategy. Read the results of Supportindustry.com's survey on the state of IT Outsourcing to learn more. (ARTICLE) READ ABSTRACT | GO TO ARTICLE

Gaining Greater Performance and Flexibility from Next Generation IT Outsourcing by CompuCom Systems Inc. June 2008 - (Free Research) This paper explains about how to gain greater performance from your IT service provider and benefit from emerging trends that are becoming a part of next generation IT outsourcing. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How to Protect Your Critical Resources with Identity-based Access Control by AEP Networks April 2008 - (Free Research) This paper addresses the concerns facing network security architects and introduces AEP IDpoint as an advanced IBAC solution that meets datacenter security needs and satisfies modern business security challenges. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How to Succeed with Offshore Software Testing When Almost Everyone Else Fails by TESTCo (E-mail this company) August 2007 - (Free Research) Offshore software testing projects fail at a greater rate than most other types of offshore projects. Most of the research into this problem points to very generic reasons. This paper identifies why offshore software testing projects fail, quantifies the impact of a failure and gives a list of actions that can prevent failure from happening. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Outsourcing Network Security Protection: The Smart Option by Alcatel Lucent January 2008 - (Free Research) This white paper: • Describes the current state of security threats to organizations • Presents the benefits associated with outsourcing security protection • Describes the current most efficient and effective security solutions available from a managed security service provider (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

New Business Models for Converging Communications - Transforming the Enterprise by Alcatel Lucent January 2008 - (Free Research) As networks converge, corporate technology is evolving and becoming more complex. Converged voice, data, and video communications are fundamental to achieving the CEO's desired business value, and must be designed to integrate with business processes. This transformation creates new network and operations management challenges. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Regions Financial Corporation Consolidates Electronic Document Delivery and Management with Captaris Products by Captaris February 2008 - (Free Research) Discover how a financial institution overcame the challenges of manual processing and lack of integration after a merger and how they consolidated their fax and document storage products and methods into an integrated document delivery solution. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Hosted CRM vs. In-House: Which Direction Should Your Company Take? by CRMindustry.com (E-mail this company) January 2005 - (Free Research) One of the most animated arguments over the last couple of years has centered on whether to deploy CRM technologies in-house or "rent" them, outsourcing their implementation to an application service provider. Whatever options customers choose, CRM deployments are moving beyond the less-than-stellar early years to deliver some real, provable ROI. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Enable Project-Centric Manufacturing with Business Software by IFS July 2008 - (Free Research) Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Integrating Fax with Document Workflows by Biscom Inc. (E-mail this company) February 2008 - (Free Research) Faxes received to a network fax server provide a number of opportunities to initiate document workflows, and the challenges of working with received faxes, and likewise the benefits, are substantial. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

AMTdirect Real Estate Information Management for Service Providers by AMTdirect. AMTdirect is used by numerous real estate service providers and brokerage houses because it's powerful, cost effective and accessible from anywhere at anytime.  (ASP) GO TO DETAILED REPORT

Application Development Outsourcing: Best Practices for An Emerging Market by TechExcel, Inc. (E-mail this company) April 2007 - (Free Research) Explore the challenges and opportunities of this rapidly-growing market with Forrester Research and TechExcel. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Demystifying Data Loss Prevention: Requirements for Comprehensive Protection by DynTek Inc. / McAfee May 2008 - (Free Research) Learn how Data Loss Prevention (DLP) technology provides unprecedented visibility intohow data is used, and by whom, why, and when. With this insight, you can define and enforce data usage policies that help prevent both accidental and malicious data loss. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Complying with Financial Services Regulations Through Information Availability by Vision Solutions (E-mail this company) August 2007 - (Free Research) Over the past five years, some of the most wide-ranging and demanding financial management and disclosure regulations in U.S. history have come into force such as the Gramm-Leach-Bliley and Sarbanes-Oxley Acts. The goal of this white paper is to explain the impact of specific regulations on information availability and discuss available solutions. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Essential Data Protection, Recovery and Resiliency for Banks by Vision Solutions (E-mail this company) August 2007 - (Free Research) What if you could tap into the unused value that exists within your IT infrastructure? This white paper explores how the power of an information availability solution can unlock the potential of your IT environment and deliver new value for your organization. It includes an “Action Worksheet” to use in discussions with your IT executives. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Lending and Credit Solution Brief by ILOG Inc April 2008 - (Free Research) This white paper discusses approaches for enabling greater product agility and efficiency in credit decisions, improving customer retention and attracting a higher number of new consumers. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Dialogue by Exstream Software. Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Software Internationalization/Translation/Localization Services by Globalization Partners International Globalization Partners International (GPI) provides Global Translation, Localization (L10N) and Internationalization (I18N) services into over 50 languages helping companies develop global software.  (SERVICE) GO TO DETAILED REPORT

Business Process Outsourcing for Life and Annuities by Fiserv Insurance Solutions. The Fiserv BPO solution is an extension of your business; we handle the administration while you maintain control through mutually established parameters and service levels.  (SERVICE) GO TO DETAILED REPORT

Website Internationalization/Translation/Localization Services by Globalization Partners International Website Internationalization (I18N) projects are completed by professional, website I18N teams who are experienced in Multilingual Website Development Strategy and Planning, Internationalization (I18N)Assessments, Education, Implementations, and Testing.  (SERVICE) GO TO DETAILED REPORT

What You Need to Know about Degaussing: Selecting a Degausser, Using a Degausser and Outsourcing Degaussing Services by Peripheral Manufacturing Inc. June 2008 - (Free Research) Degaussing is a magnetic field using an alternating field of sufficient intensity to saturate the media, the magnetic field is then slowly withdrawn or reduced and the magnetic media is left in a magnetic neutral state, or erased. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Getting Creative: Driving Performance through SAP-based Solutions by Accenture. June 2008 - (Free Research) Accenture helps organizations find creative ways to use enterprise software applications to become high performers and outpace the competition. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

1 - 25 of 500 | Next Page   Business e-mail:  First name: (optional)  Last name: (optional)     x

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.