Foglight - Application Management to Unify IT and the Business by Quest Software, now a part of Dell. Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more... >> Discover more offerings from Quest Software, now a part of Dell.
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Handbook: Jump-Start Software Testing and Quality Assurance by SearchSoftwareQuality.com February 26, 2013 - (Free Research) This handbook provides strategies for fostering cultures of productivity in developing new software, using Agile and other structural and management-based approaches.  (EBOOK) READ ABSTRACT |

CA LISA Service Virtualization by CA Technologies December 31, 2012 - (Free Research) In this data sheet, explore business-critical information on service virtualization and how it allows your development team to move more quickly without sacrificing quality or testing. Read on to learn more about service virtualization platforms and your company.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Load Testing: Do Try This At Home by Neustar® October 12, 2011 - (Free Research) This white paper breaks load testing down into the following key activities: planning, configuration, scripting, execution, and analysis.  (WHITE PAPER) READ ABSTRACT |

Shopatron uses BrowserMob to prepare for the holiday rush by Neustar® October 12, 2011 - (Free Research) View this white paper to see how one company was able to up their game and ensure they were prepared to handle website traffic loads up to 10x off-holiday season volume with BrowserMob.  (CASE STUDY) READ ABSTRACT |

Real-Time Transaction Inspection by Oversight Systems Oversight Systems automates the analysis and testing of auditors and fraud examiners to reduce ongoing Sarbanes-Oxley compliance costs and provide quality assurance for financial operations.  (SOFTWARE PRODUCT)

Total Quality Assurance for Businesses with a Global Business Plan by IFS February 18, 2013 - (Free Research) Establishing a business that is competitive on a global spectrum can be challenging. View this white paper to learn more about how you can deploy a complete quality assurance package that provides the support your business needs. It outlines what you should be looking for in a source so you can be certain you've made the right selection.  (WHITE PAPER) READ ABSTRACT |

Speech Analytics: Best Practices for Analytics-Enabled Quality Assurance by Calabrio, Inc. April 12, 2012 - (Free Research) This white paper provides tips and best practices for succeeding with speech analytics and using it to enhance your quality assurance (QA) process.  (WHITE PAPER) READ ABSTRACT |

Proactive Service Assurance for Mobile Data Services by InfoVista Corporation February 26, 2009 - (Free Research) Until very recently, customer volume for data services was so low that service providers couldn't justify investment in robust, end-to-end service assurance solutions for mobile data services. Now, with the volume of data services on mobile networks growing, the business case for such an investment is clear. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Application Performance Management in a Virtualized Environment by Compuware Corporation April 12, 2011 - (Free Research) This white paper focuses on the APM challenges of implementing VMware’s ESX server, the leading virtualization solution in use today, and the application performance challenges when running in a VMware ESX environment, successful approaches to solving these challenges, and how Compuware’s Vantage 11.5 provides a complete VMware APM solution.  (WHITE PAPER) READ ABSTRACT |

Jump-Start Software Testing and Quality Assurance Initiatives by IBM February 26, 2013 - (Free Research) In this exclusive Essential Guide, explore expert insight into improving the performance and capabilities of your testers and development teams while maintaining a high level of agility and functionality - and without sacrificing the ability to meet the demands of today's markets.  (ESSENTIAL GUIDE) READ ABSTRACT |

Vendor Report: CA Technologies Virtualization Security by CA Technologies December 10, 2010 - (Free Research) CA Technologies offers a broad range of products which support customers in implementing Virtualization Security. CA Technologies specific strengths are not only that core security is provided but also IT service automation, assurance, management and other areas are covered as well. Continue reading this report to learn more.  (ANALYST REPORT) READ ABSTRACT |

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix July 2008 - (Free Research) Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.  (WHITE PAPER) READ ABSTRACT |

The Emergence Of Service Assurance For Enterprise IT by CA Technologies. April 2010 - (Free Research) In surveying more than 150 IT professionals with direct responsibility for network, systems, and/or application delivery, Forrester found that all of these enterprises had fundamental issues around managing the performance of these applications and business services and the underlying transactions.  (ANALYST REPORT) READ ABSTRACT |

End-User Service Assurance: The New IT Mandate by ASG Software Solutions May 2010 - (Free Research) This report examines the challenges of and strategies for reconciling network management and operations with broader service management initiatives. Access the resource now to learn more.  (WHITE PAPER) READ ABSTRACT |

IPTV Test and Measurement Best Practices by Alcatel-Lucent January 2007 - (Free Research) This whitepaper focuses on providing a pragmatic set of test and measurement guidelines that can be implemented on a live operational IPTV service. The recommendations given in this paper are generally applicable to any IPTV system.  (WHITE PAPER) READ ABSTRACT |

SoftwarePlanner QA Planner beta by SmartBear Software December 2010 - (Free Research) IT Problem: Manage your manual test library, track your progress and analyze test results.  (TRIAL SOFTWARE) READ ABSTRACT |

Transforming Operations Management Through Service Assurance with EMC by EMC Corporation August 2012 - (Free Research) This video describes the key capabilities of service assurance and how it can help your organization transform your operational management and ensure the availability and performance of your business applications and services.  (WEBCAST) READ ABSTRACT |

Forrester Report: Development Testing: A New Era In Software by Coverity November 2011 - (Free Research) In August 2011, Forrester Consulting surveyed over 200 leading IT firms in North America and Europe to answer the question, “What are the implications of expanding testing in development, and what does it mean to development quality?”. Read this report to see the results.  (WHITE PAPER) READ ABSTRACT |

Analyst: Gartner Report - Magic Quadrant for Integrated Quality Suite by IBM September 2011 - (Free Research) According to Gartner, vendors must demonstrate both "completeness of vision" and an "ability to execute" to be evaluated as a leader. Gartner's 2011 Magic Quadrant for Integrated Software Quality Suites evaluates IBM as a leader. Read the report to learn more.  (ANALYST REPORT) READ ABSTRACT |

Top 10 Tips on Getting Started with Speech Analytics by Verint Systems April 2008 - (Free Research) By enabling enterprises to mine large volumes of recorded customer/agent voice interactions, speech analytics is redefining quality in a way that can promote greater customer satisfaction, loyalty, and value.  (WHITE PAPER) READ ABSTRACT |

HP Testing for Mobility At-a-Glance: Ensure applications quality, usability, performance, and security by Hewlett-Packard Limited May 2012 - (Free Research) With the many challenges facing IT departments today surrounding application and data delivery, IT professionals need to implement comprehensive testing and quality assurance. Find out how leveraging the right testing solution can help improve your business today.  (WHITE PAPER) READ ABSTRACT |

Continuous Quality Assurance whitepaper by Micro Focus June 2012 - (Free Research) <p>Read this white paper to learn how a continuous quality assurance approach focusing on requirements, change, and test management can help provide the visibility, control and validation to efficiently deliver quality software.</p>  (WHITE PAPER) READ ABSTRACT |

Build and Execute an Automated, Integrated, Repeatable Testing Strategy Webcast by SAP America, Inc. July 2011 - (Free Research) View this webcast to learn about a comprehensive testing and quality management strategy that can help reduce the risks associated with your IT projects. Continue listening to learn best practices for developing an effective, repeatable testing and quality assurance strategy and, most importantly, how to execute on that strategy.  (WEBCAST) READ ABSTRACT |

ROC Maestro for Open Systems by ROC Software ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments.  (SOFTWARE PRODUCT)

CA Spectrum Service Assurance Product Brief by CA Technologies. November 2009 - (Free Research) Read this brief paper for specifics about the CA Spectrum Service Assurance product's features and benefits.  (PRODUCT OVERVIEW) READ ABSTRACT |

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