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Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company)

Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise. 
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OnDemand Professional by OnDemand Software.

OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

OnDemand Professional - Documentation, Training, and Support for Rollouts by OnDemand Software (E-mail this company)

OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency. 
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Akamai Application Performance Services for the Travel Industry by Akamai Technologies (E-mail this company)

Akamai's Application Performance Services improve reliability, performance and consistency of enterprise applications across the web. They have provided quick returns, increased bookings and enhanced customer experiences for leading players in the Travel Industry. 
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Monitoring the Computer Room's Physical Environment by Sensaphone

April 2008 - (Free Research)
This paper addresses the greatest environmental threats to the functionality of small to medium computer rooms and presents the time and cost savings associated with the integration of a remote monitoring system. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ipMonitor by SolarWinds

August 2008 - (Free Research)
Managing network infrastructures and minimizing server and application downtime with limited budgets and staff. Proactive issue notification is critical so IT staff can quickly isolate, diagnose, and repair problems before end users are impacted. 
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Data Loss Prevention from the Inside Out by Cisco Systems, Inc

July 2008 - (Free Research)
In this Techwise TV episode learn about data loss prevention and the three primary loss vectors that you must assess for your organization. 
(VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

OASIS Professional Liability; Claims, Policy, and Financial Management by Delphi Technology, Inc. (E-mail this company)

OASIS Professional Liability is a component-based, fully integrated insurance processing system, that supports full-service professional liability insurance companies, third party claims administrators, and self-insured entities. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Cutting the Cost of Compliance with Proactive, Policy-based Solutions by Lumension Security

August 2004 - (Free Research)
The cost of proving compliance can be quite expensive if not automated to the highest extent possible. 
(PODCAST) READ ABSTRACT | GO TO PODCAST

Embarcadero® Change Manager™ 4.0 by Embarcadero Technologies, Inc.

March 2008 - (Free Research)
Embarcadero® Change Manager™ offers database developers and DBAs a complete set of schema, data, and configuration tools to manage the change management lifecycle. 
(DEMO) READ ABSTRACT | GO TO DEMO

Managed Services: Leveraging Market Trends to Build High Margin Services by Zenith Infotech

June 2008 - (Free Research)
With the continued evolution of the IT industry, Channel Professionals have rightly identified managed services as a way to offer timely, valuable services with attractive margins. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Advanced Professional Services Automation / Project Portfolio Management by Unanet Technologies (E-mail this company)

Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Application Perspective: Online Business Application Performance by Keynote Systems

Keynote Application Perspective® is a software-as-a-service and root cause diagnostics solution for e-business applications. While tools you are using today provide a good understanding of site health and resource availability within your network, only Application Perspective delivers a complete operational picture into your end-users' experience. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

How to: UniCluster & Amazon EC2 by Univa UD

August 2008 - (Free Research)
This document summarizes experiences with deploying Univa UD UniCluster Express within the Amazon Elastic Compute Cloud (EC2). UniCluster Express is a cluster tool-stack capable of deploying fully configured and integrated set of technologies. 
(CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

IBS business software by IBS, International Business Systems

Armed with a range of smart and robust tools that allow you to organize, extract and analyze any range of data within your systems, the fully-integrated IBS offering will help you make proactive decisions for both the short and long term. 
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InfinityQS ProFicient by Infinity QS

InfinityQS ProFicient suite of software offers extensive functionality, allowing you to chart and analyze data in a way that's most meaningful to you. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Expert Executive Office by Aderant

Expert Executive Office gives you a complete view of all your business operations and information, and provides the tools to use that information to make the right decisions, set strategy, measure the results and increase accountability. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Seven MegaTrends of Professional Services: The Forces That Are Transforming Professional Services Industries and How to Respond by Epicor Software Corporation.

May 2008 - (Free Research)
In this paper we will study the seven MegaTrends of professional services that will provide us with a sound foundation for responding strategically, and taking advantage of these fundamental changes. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Financial Edge™: Fund Accounting Software for Nonprofits by Blackbaud, Inc. (E-mail this company)

The Financial Edge™ is an accounting solution that helps nonprofit professionals make smart, strategic decisions, achieve the highest level of fiscal transparency and accountability, and evaluate the performance of every initiative in real-time. Modules include: accounts payable, account receivable, payroll, cash management, and others. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Visibility and Control to Monitor and Measure Project Performance by Telelogic, An IBM Company

Telelogic Dashboard™, a decision-making dashboard for project management, gives project managers quick insight into project risk, status, and trends by automating the collection, analysis, and reporting of measurement data from Telelogic Change™ and Telelogic DOORS®. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Telelogic Focal Point: Product Portfolio Management Solution by Telelogic, An IBM Company

Telelogic Focal Point offers the only product portfolio management solution with the unique perspective of improving product value and increasing agility from idea conception through the product lifecycle with a continual focus on customer needs. 
(ASP) GO TO DETAILED REPORT

Application Monitoring: Best Practices for Application Performance by AVIcode, Inc

January 2008 - (Free Research)
This white paper explores how to optimize application availability and reliability through an always on approach to application monitoring that combines reactive and proactive techniques. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Telelogic System Architect for Enterprise Architecture by Telelogic, An IBM Company

Telelogic System Architect enables you to build an Enterprise Architecture - a fully integrated collection of models and documents across four key architecture domains: Business, Information, Systems, and Technology. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

ERP for Service Organizations by Epicor Software Corporation.

Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Model-Driven Development with UML 2.0, SysML and Beyond by Telelogic, An IBM Company

Rhapsody enables systems engineers and software developers to achieve unparalleled productivity gains over traditional document driven approaches by enabling the user to specify systems and software design graphically, simulate and automatically validate the system as it is being built. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

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