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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Monitoring for SAP: High-Risk Financial Transactions in Real Time by Security Weaver

February 2009 - (Free Research)
For corporations using SAP, identifying and controlling risky financial transactions is a major undertaking. This paper examines the monitoring challenges faced by finance and reveals the many advantages of real-time transaction monitoring for SAP. 
(WHITE PAPER) READ ABSTRACT |

How to Set a Network Performance Baseline for Network Monitoring by Ixia

March 2014 - (Free Research)
This expert e-guide covers the benefits of a network performance baseline when it comes to solving top network monitoring challenges. 
(WHITE PAPER) READ ABSTRACT |

A Tale of Two Networks - How the Right Network Monitoring System can Save the Day by Dell Software

May 2012 - (Free Research)
In this Quest white paper, read about real-life network monitoring challenges and how they play out in two scenarios – one with, and one without a network monitoring solution in place. Read it today. 
(WHITE PAPER) READ ABSTRACT |

Cisco® ONE: The Value of Advanced Flow Control by Cisco Systems, Inc.

May 2013 - (Free Research)
Discover how utilizing the advanced flow control capability in Cisco Open Network Environment (ONE) can help you overcome the complex monitoring challenges you are facing today. 
(WHITE PAPER) READ ABSTRACT |

Magic Quadrant for Application Performance Monitoring by Hewlett-Packard Company

May 2010 - (Free Research)
Business is driving IT operations management to become increasingly application-centric. At the same time, applications are becoming more difficult to manage. How vendors respond to the application performance monitoring challenge will have a profound impact on their overall market positions. 
(WHITE PAPER) READ ABSTRACT |

VMware vSphere with Operations Management by Dell and VMware

August 2013 - (Free Research)
This white paper discusses how you can overcome these capacity management and performance monitoring complexities a single pane of glass to optimize capacity and monitor workload performance. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Why Windows Server 2008 R2 Hyper-V and Why Now? by Dell, Inc.

March 2010 - (Free Research)
This presentation transcript explores monitoring challenges that IT pros face. Gain insight into how to streamline your processes and improve monitoring efficiency. Learn how server enhancements and other improvements could factor into your organization's virtualization decisions. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Why Windows Server 2008 R2 Hyper-V and Why Now? by Dell and Microsoft

June 2011 - (Free Research)
This presentation transcript explores monitoring challenges that IT pros face. Gain insight into how to streamline your processes and improve monitoring efficiency. Learn how server enhancements and other improvements could factor into your organization's virtualization decisions. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Why Windows Server 2008 R2 Hyper-V and Why Now? by Dell and Microsoft

November 2010 - (Free Research)
This presentation transcript explores monitoring challenges that IT pros face. Gain insight into how to streamline your processes and improve monitoring efficiency. Learn how server enhancements and other improvements could factor into your organization's virtualization decisions. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Why Windows Server 2008 R2 Hyper-V and Why Now? by Dell and Microsoft

March 2010 - (Free Research)
This presentation transcript explores monitoring challenges that IT pros face. Gain insight into how to streamline your processes and improve monitoring efficiency. Learn how server enhancements and other improvements could factor into your organization's virtualization decisions. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

5 Ways to Optimize Your Workforce for Customer Contact in a Social Marketplace by Aspect

August 2013 - (Free Research)
This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching. 
(WHITE PAPER) READ ABSTRACT |

Measuring, Monitoring, and Improving Customer Experience by IBM

March 2014 - (Free Research)
In this SearchCRM.com expert e-guide, find insights from leading organizations and industry authorities to help you address the challenges of monitoring and measuring your CEM strategy. Also inside, find 10 steps for improving your customer experiences. 
(EGUIDE) READ ABSTRACT |

Case Study: Golfbreaks Implements Integrated, Multichannel Contact Center by Aspect

March 2014 - (Free Research)
This brief video case study reveals how Golfbreaks.com, Europe's largest golf travel company, successfully implemented a multichannel contact center and optimized its unified communications strategy. 
(WEBCAST) READ ABSTRACT |

Solution Spotlight: Measuring, Monitoring and Improving Customer Experience by IBM

January 2014 - (Free Research)
In this e-guide, our experts sit down with Forrester analyst Zach Hofer-Shall and other industry authorities as they explore how you can address the challenges of CEM. Also inside, find 10 tips for improving customer experiences. 
(EGUIDE) READ ABSTRACT |

Measuring, Monitoring and Improving Customer Experience by OpenText

September 2013 - (Free Research)
This E-Guide focuses on how companies can address CEM challenges and take steps to improve the overall customer experience. 
(EGUIDE) READ ABSTRACT |

The Third Stakeholder: The End-User's Impact on CRM ROI by Knoa Software

September 2008 - (Free Research)
CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management. 
(WHITE PAPER) READ ABSTRACT |

Hitachi IT Operations Analyzer: Root Cause Analysis for Supporting Fault Identification by Hitachi Data Systems

May 2009 - (Free Research)
Hitachi Data Systems introduces Hitachi IT Operations Analyzer software with unique Root Cause Analysis functionality. The IT Operations Analyzer is a powerful, proven approach to simplifying IT infrastructure management, with comprehensive performance and availability monitoring of up to 250 server, network and storage nodes. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc.

September 2010 - (Free Research)
This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization. 
(EBOOK) READ ABSTRACT |

Unlock the Value of your SFA/CRM System by MicroStrategy Incorporated

January 2014 - (Free Research)
The data stored in your customer relationship management (CRM) and sales force automation (SFA) systems in invaluable for identifying trends, building customer relationships, and selling more. In this informative white paper, learn how to overcome four key SFA and CRM challenges. 
(WHITE PAPER) READ ABSTRACT |

eBook: Leveraging CRM to increase sales effectiveness in a challenging economy by Aplicor

April 2009 - (Free Research)
Sales departments are under increased pressure during these difficult times, as converting leads, moving sales along the pipeline and meeting sales quotas will be challenging this year. What's more, many companies will be raising quotas for their sales teams in 2009, according to recent research from the sales consultancy firm CSO Insights. 
(EBOOK) READ ABSTRACT |

Integrative CRM Enhances Midsize Business Agility and Performance by IBM

July 2012 - (Free Research)
This paper is designed to help IT and business leaders at midsize companies find innovative ways to extend their customer relationship management (CRM) capabilities to capitalize on emerging trends such as cloud, mobile, social media and predictive analytics. Gain essential insight to get closer to your customers and ensure your company's survival. 
(WHITE PAPER) READ ABSTRACT |

Five Myths of Infrastructure Monitoring: How End-User Monitoring Can Help You Improve Customer Satisfaction by Hewlett-Packard Company

May 2008 - (Free Research)
This paper discusses some of the common myths about infrastructure monitoring, and addresses how to ensure your infrastructure monitoring is responsive enough to satisfy and retain your customers. 
(WHITE PAPER) READ ABSTRACT |

The Truth about Agent vs. Agentless Monitoring by uptime software inc.

September 2010 - (Free Research)
This brief paper will examine the differences between Agent and Agentless monitoring, so you can make the right decision based on your company’s needs. 
(WHITE PAPER) READ ABSTRACT |

Implementing Web Chat: How to Launch, Staff, and Monitor by Citrix Online- GoToAssist

October 2011 - (Free Research)
Read this white paper to learn more about why you should implement web chat into your current customer support operations. 
(WHITE PAPER) READ ABSTRACT |

Beyond the Security Breach: Protecting Sensitive Data Using Encryption & Key Management by Linoma Software

February 2009 - (Free Research)
This paper identifies how organizations need to deploy new solutions to protect their information assets from theft and misuse, it also explores the landscape of legal liabilities and identifies the technical hurdle facing both management and IT. 
(WHITE PAPER) READ ABSTRACT |

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