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The Third Stakeholder: The End-User's Impact on CRM ROI by Knoa Software September 2008 - (Free Research) CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly 11 October 2011: Download this week's issue of the UK's leading technology publication, featuring the latest news, analysis and opinion on the big trends in IT by ComputerWeekly.com October 2011 - (Free Research) In this week's Computer Weekly, we find out how mainframe technology that was meant to be dead and buried is finding innovative new applications. We analyse the challenges facing the government's largest deployment of agile software development, and our Buyer's Guide highlights the firms making the most of social media. Download the new issue now.  (EZINE) READ ABSTRACT |

Improving First-Call Resolution with Team Collaboration Technology by GoToAssist November 2010 - (Free Research) How can support reps quickly solve problems when they reach a dead end? Is there an easy way to bring experts into a support session without hindering the customer experience? This white paper will examine key customer support challenges and reveal the many advantages of collaborative remote support.  (WHITE PAPER) READ ABSTRACT |

Examining IBM Innovation at Both Ends of the Storage Spectrum- Part 1: Tape by The 451 Group (E-mail this company) October 2012 - (Free Research) Find proof that tape isn't dead by checking out this research conducted by The 451 Group, a leading global analyst and data company. This October, 2012 white paper contains the findings of The 451 Group's recent visit to IBM's research facility in Zurich and presents 451 Research's opinion of IBM's innovations and activities in the tape space.  (WHITE PAPER) READ ABSTRACT |

Herding Geese: The Retail Supply Chain by ComputerWeekly.com April 2013 - (Free Research) Steven Keifer draws on the pioneering work of US retailer, Walmart, to explain the essentials of EDI in the retail supply chain.  (BOOK) READ ABSTRACT |

The Token is Dead. Long Live the Token by SafeNet, Inc. August 2011 - (Free Research) View this webcast as speakers discuss hardware and software-based authentication, extending authentication to cloud-based applications, credentialing and managing consumer-grade mobile devices while minimizing security risks, and offer best practices for striking the balance between security, ease of use, manageability and cost  (WEBCAST) READ ABSTRACT |

How to Choose an OTDR for Enterprise Fiber Testing by Fluke Networks September 2008 - (Free Research) The on-demand webcast "How to choose an OTDR for enterprise fiber testing" gives a comprehensive explanation of OTDRs and what is important to consider when choosing one for your organization.  (WEBCAST) READ ABSTRACT |

Web Seminar: Routers Are Dead. Long Live the Router! by Cisco Systems, Inc. March 2010 - (Free Research) Go "under the hood" of the revolutionary Cisco integrated services router. See the technological advances that will enable you to create a truly borderless network, while giving you the convenient, powerful network management features you crave in today's resource-challenged IT environment.  (WEBCAST) READ ABSTRACT |

Routers are Dead; Long Live the Router by Cisco Systems, Inc. November 2009 - (Free Research) Get a firsthand look at the next-gen routers that will enable you to create a truly borderless network, while giving you the convenient, powerful network management features you crave in today’s resource-challenged IT environment.  (WEBCAST) READ ABSTRACT |

Websites are Dead. Long Live Digital Presence by Limelight Networks, Inc. October 2012 - (Free Research) As digital channels evolve, so should your business's digital strategy – yet most businesses today still rely solely on websites to generate traffic and attract customers. In order to thrive, you need to engage and interact with customers across a variety of channels. Read on to learn how to get started crafting a strong digital presence.  (WHITE PAPER) READ ABSTRACT |

Load Balancers are Officially Dead; Refocus on Application Delivery by F5 Networks November 2012 - (Free Research) IT organizations that shift to modern ADCs will improve application performance and security, streamline data center operations, and offload common functions from application development to the ADC infrastructure.  (ANALYST REPORT) READ ABSTRACT |

Top Five Strategies for Combating Modern Threats - Is Anti-virus Dead? by Sophos, Inc. October 2008 - (Free Research) Read this whitepaper to learn about the security implications of modern threats, where emerging technologies can add real value, and five key strategies for ensuring solid malware protection.  (WHITE PAPER) READ ABSTRACT |

Bringing the Network Perimeter Back From the 'Dead' by Symantec Corporation December 2012 - (Free Research) There's considerable debate today regarding the future of the perimeter for endpoint security. Consult this expert e-guide now to explore the role of the modern perimeter and discover two major benefits that the perimeter can offer your organization – read on to learn more.  (EGUIDE) READ ABSTRACT |

The digital mail room is dead by IBM September 2011 - (Free Research) This paper explores the strategies needed to capture and transform all incoming documents, including mailroom paper, fazes, electronic forms, and electronic data interchange (EDI).  (WHITE PAPER) READ ABSTRACT |

Wi-Fi Isn't Dead! How Wi-Fi Is Empowering Today’s Mobile Workforce by iPass Inc. (E-mail this company) March 2012 - (Free Research) Wi-Fi is back! Or more accurately, it never went away. Years after hearing that Wi-Fi was made obsolete by 3G and more recently 4G, Wi-Fi connectivity is increasing in importance for enterprises that support mobile employees - which is most companies today.  (WHITE PAPER) READ ABSTRACT |

The Authoritative ID Store Is Dead - How Cloud Changes Provisioning by Intel October 2011 - (Free Research) Cloud computing provides additional value by offering a reduction in upfront costs and increased scalability. These benefits are just a few of the reasons why companies are looking to the cloud for user provisioning tools. Watch this webcast to find out how your company can take advantage of cloud-based user provisioning.  (WEBCAST) READ ABSTRACT |

E-Guide: 14 TLC Tips for Your Tape Storage by Iron Mountain August 2011 - (Free Research) If tape is in fact not dead, and going to be around for a long time, you should learn how to make this technology work better in your IT environment. This E-Guide from SearchDataBackup.com outlines common tape backup errors and gives tips on how to get the most out of this backup method. Read on to learn more.  (EGUIDE) READ ABSTRACT |

E-Guide: Making the Most of Your Tape Backup by Quantum Corporation August 2011 - (Free Research) The rumors aren’t true, tape isn’t dead. More businesses still use this backup technology than you think. For those who do, this expert E-Guide is designed to keep you up to speed with tape development and best practices by discussing the pertinent and pricing compatibility issues when transitioning from an autoloader to a tape library.  (EGUIDE) READ ABSTRACT |

The Truth about Agent vs. Agentless Monitoring by uptime software inc. September 2010 - (Free Research) This brief paper will examine the differences between Agent and Agentless monitoring, so you can make the right decision based on your company’s needs.  (WHITE PAPER) READ ABSTRACT |

TimeSummit by Exaktime Time and attendance records collected in your JobClocks and/or PocketClocks are easily transferred into TimeSummit software, automatically assembled and presented to you in clear, concise reports.  (SOFTWARE PRODUCT)

Cisco PIX 506E Security Appliance by Cisco Systems, Inc. The Cisco® PIX® 506E Security Appliance delivers enterprise-class security for remote office, branch office, and small-to-medium business (SMB) networks, in a highperformance, easy-to-deploy purpose-built appliance.  (HARDWARE PRODUCT)

The Benefits of Model Driven Development by CA Technologies. March 2008 - (Free Research) Read this white paper to learn why model driven development (MDD) can simplify the process of writing software applications, increase productivity, eliminate the need for the code testing cycle, and more.  (WHITE PAPER) READ ABSTRACT |

Tape's New Niche: Long-Term Data Retention by Iron Mountain March 2013 - (Free Research) This E-Guide includes expert insight from Rich Castagna and Jon Toigo regarding tape's still-relevant role in the data center and how tape can be key for disaster recovery.  (EGUIDE) READ ABSTRACT |

Storage Magazine July 2012 by SearchStorage.com July 2012 - (Free Research) In the cover story of the July 2012 issue of Storage magazine, Phil Goodwin looks at the various storage challenges brought on from VDI and explains how SSD - when deployed correctly - can help address these problems. Read on for more articles by industry pros, such as George Crump, Rich Castagna, Arun Taneja and Jon Toigo, among others!  (EZINE) READ ABSTRACT |

Fluid Data Storage: Driving Flexibility in the Data Center - Eight Must Have Technologies for the IT Director by Dell Compellent February 2010 - (Free Research) With Dell Compellent, enterprise data is actively, intelligently managed throughout its lifecycle so you can constantly adapt to changing business conditions. This paper discusses eight Dell Compellent technologies that combine to create new levels of efficiency and flexibility while cutting cost now and in the future.  (WHITE PAPER) READ ABSTRACT |

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