The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..

Aungate Real Time Monitoring by ZANTAZ December 2007 - (Free Research) Aungate's Policy Management module sets a new benchmark in enterprise communication and regulatory monitoring.  (WHITE PAPER) READ ABSTRACT |

Virtual Data Center E-Zine Issue 2 by VMware, Inc. January 2009 - (Free Research) Read this second issue of the Virtual Data Center E-Zine to learn strategies for taking on two of biggest virtualization challenges: I/O bottlenecks and email system virtualization.  (EZINE) READ ABSTRACT |

Seven considerations for utilizing cloud computing and how to get there with virtualization by AMD, Hewlett-Packard and Microsoft December 2010 - (Free Research) This expert e-guide from SearchWindowsServer.com explains how to take your Hyper-V investment to the cloud. Learn which decisions need to be made during the migration process and determine which cloud strategy is right for your organization. Plus, learn about seven uses for the cloud you might not have considered.  (EGUIDE) READ ABSTRACT |

The Need to Secure All Business Communications: A competitive Overview of Major Players in the Market by Webroot December 2010 - (Free Research) This Bloor Research paper offers an overview of the major players in the market for hosted email and web security services. View now to evaluate these services and explore key recommendations for selecting the right vendor for your organisations' needs.  (WHITE PAPER) READ ABSTRACT |

Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense by Silverpop Systems Inc. January 2007 - (Free Research) This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.  (WHITE PAPER) READ ABSTRACT |

With Mimecast, St. Francis Hospital moves email management to the cloud by Mimecast February 2013 - (Free Research) This case study follows one organization as they address growing email concerns with a cloud-based email management strategy. Discover the results they achieved from this advanced cloud technology and how outsourcing their email to the cloud doubled their IT team productivity.  (CASE STUDY) READ ABSTRACT |

SAP Outsourcing for Mid-Market Companies: A Comparison of Three Leading Providers by itelligence, Inc. March 2011 - (Free Research) Running a business on SAP requires that the application be available 7x24, data be secure, and that the application can grow with an organization. The decision to select an outsourcer goes far beyond finding a data center. Read this paper and learn what questions to ask in order to select an outstanding SAP outsourcing provider.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 16 October 2012: Delivering IT change at Royal Mail by ComputerWeekly.com October 2012 - (Free Research) In this week's Computer Weekly, we talk to Royal Mail CIO Catherine Doran about one of the UK's largest IT transformations. Software suppliers are under fire for the complexity of their licensing policies; we look at the issues. And we examine how to manage suppliers as firms increasingly turn to multiple outsourcing providers. Read the issue now.  (EZINE) READ ABSTRACT |

Moving Email Management to the Cloud: Understanding IT Transitions by Mimecast August 2010 - (Free Research) During this Mimecast webinar, you'll gain an understanding of what to look for in a cloud services provider, learn how to identify your own IT transitions points related to their specific email environment, uncover how to address any potential internal security questions when transitioning to a cloud-based service, and more!  (WEBCAST) READ ABSTRACT |

Offshoring ETL Development in EPM projects by Hexaware Technologies October 2011 - (Free Research) In this white paper, discover the benefits of off-shoring and the challenges that stand in the way of a successful outsourced project.  (WHITE PAPER) READ ABSTRACT |

Choosing the Right Enterprise Network Management Solution by SolarWinds, Inc. November 2009 - (Free Research) This EMA white paper is meant to serve as a guide to help decision makers purchasing or re-assessing their existing network management solutions. This paper discusses the challenges and the most widely available solution providers and how these tools can help achieve and deliver both reliability and performance on enterprise networks.  (WHITE PAPER) READ ABSTRACT |

HP Enterprise Cloud Services – Messaging At-A-Glance: Reducing Costs, Increasing Flexibility by Hewlett-Packard Company September 2012 - (Free Research) Uncover details about HP's Enterprise Cloud Services – Messaging how can help you boost profits, guarantee high availability, and much more!  (WHITE PAPER) READ ABSTRACT |

Should Your Email Live In The Cloud? A Comparative Cost Analysis by Google January 2009 - (Free Research) This report presents a spreadsheet cost model to help you calculate your fully loaded on-premise email costs and compare it against cloud-based alternatives. Bottom line: Cloud-based email makes sense for companies or divisions as large as 15,000 users.  (ANALYST REPORT) READ ABSTRACT |

Should Your Email Live In The Cloud? A Comparative Cost Analysis by Google Apps January 2011 - (Free Research) This report presents a spreadsheet cost model to help you calculate your fully loaded on-premise email costs and compare it against cloud-based alternatives. Bottom line: Cloud-based email makes sense for companies or divisions as large as 15,000 users.  (ANALYST REPORT) READ ABSTRACT |

Learn how Kofax simplified communication for Austrian Airlines by Kofax, Inc. February 2013 - (Free Research) This brief video demonstrates how Austrian Airlines leveraged business communication server technology automatically convert information between airline-specific formats and other standard formats such as email, enabling easy communication without specialized equipment.  (VIDEO) READ ABSTRACT |

Service excellence and Managed Print Services by ComputerWeekly.com September 2012 - (Free Research) First class service and support is essential in a managed print service, say analysts Louella Fernandes and Clive Longbottom.  (ANALYST REPORT) READ ABSTRACT |

Outbound Email and Data Loss Prevention in Today’s Enterprise, 2010 by Proofpoint, Inc. September 2010 - (Free Research) This report summarizes the findings of Proofpoint’s seventh annual survey of enterprise attitudes about outbound email, content security and data protection. Its goal is to help raise awareness of the policy, technology and cultural issues surrounding email and Web monitoring, data protection and information leaks.  (WHITE PAPER) READ ABSTRACT |

Leading the Way in Managed Services by Zenith Infotech June 2008 - (Free Research) Learn how Zenith enables Managed Services Providers to deliver a complete infrastructure solution to their clients. You'll be able to realign your staff to focus on more revenue generating projects and scaling business by obtaining new clients.  (WHITE PAPER) READ ABSTRACT |

2010 Threat Report by Websense, Inc. January 2011 - (Free Research) Websense® Security Labs™ uses the Websense ThreatSeeker® Network to discover,classify, and monitor global Internet threats and trends. Featuring the world’s first Internet HoneyGrid™, the system uses hundreds of technologies to parse through more than 1 billion pieces of content daily,searching for security threats.  (WHITE PAPER) READ ABSTRACT |

Evolving Security: 5 Reasons to Outsource Network Security Management in Today's Threat Environment by XO Communications April 2012 - (Free Research) <p>Discover five reasons why outsourcing your network security management can help you combat malware, hackers, and the evolving threat landscape.</p>  (WHITE PAPER) READ ABSTRACT |

A Guide to Evaluating Email Security Solutions by SonicWALL April 2008 - (Free Research) E-mail threats evolve daily. Read this guide to learn the challenges of implementing an email security solution and administrative considerations to make when evaluating potential email security solutions.  (WHITE PAPER) READ ABSTRACT |

Why Your Organization Needs to Implement DLP by Trend Micro, Inc. July 2010 - (Free Research) Outbound content sent from any communications tools or stored on laptops and removable storage devices must be monitored and managed in order to minimize risk and to ensure that the content is appropriate and in compliance with an organization’s policies, statutory obligations and industry best practices. Read this paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Seagate drives effective oversight of cloud computing by Hewlett-Packard Limited December 2011 - (Free Research) Transitioning mission critical email service from an internal platform to a third party cloud can be very beneficial, but it also comes with some risks. Read this white paper to learn how leveraging automated monitoring and collected data can enhance service, application, and infrastructure agility.  (WHITE PAPER) READ ABSTRACT |

The Truth about Agent vs. Agentless Monitoring by uptime software inc. September 2010 - (Free Research) This brief paper will examine the differences between Agent and Agentless monitoring, so you can make the right decision based on your company’s needs.  (WHITE PAPER) READ ABSTRACT |

State of Internet Security, Q3 - Q4 2009 by Websense, Inc. February 2010 - (Free Research) Do you know just how adept Web adversaries have become in using the Internet to spread malware in their attacks? Understand where the true threats lie with this report which summarizes the significant findings of Websense researchers using the ThreatSeeker™ Network during the six-month period ending December 2009.  (WHITE PAPER) READ ABSTRACT |

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