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Security on a Budget by Global Knowledge
May 01, 2009 - (Free Research)
We need to establish cost-effective security as a standard practice. This should be a long-term goal, not just one inspired by a tough economy. This paper explores several innovative ideas to help your organization save money on company security.
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Configuring Security in SQL Server by Global Knowledge
February 10, 2009 - (Free Research)
This document focuses on each level of security, starting at the server level and working our way down to database objects such as Server Security, Database Security, Schema Security and Object Security.
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Avoiding 7 Common Mistakes of IT Security Compliance by Qualys, Inc.
April 01, 2009 - (Free Research)
This guide describes seven typical mistakes of IT security compliance and how you can use these lessons to help your organization achieve its compliance goals.
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RS-232: A Key to Understanding Data Communications by Global Knowledge
October 2008 - (Free Research)
Read this paper to learn the history and current application of RS-232, a standard that refers to two classes of devices: Data Terminal Equipment and Data Circuit Terminating Equipment.
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Differentiating With Technical Support, a JBoss Customer Support Study by JBoss, a Division of Red Hat
August 2008 - (Free Research)
Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology.
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Presentation Transcript: The Other Green - Storage Efficiency and Optimization by Symantec Corporation
September 2009 - (Free Research)
This session will look at various techniques and strategies to optimize either on-line active or primary as well as near-line or secondary storage environment during tough economic times, as well as to position for future growth, after all, there is no such thing as a data recession!
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The Other Green - Storage Efficiency and Optimization by Symantec Corporation
September 2009 - (Free Research)
This session will look at various techniques and strategies to optimize either on-line active or primary as well as near-line or secondary storage environment during tough economic times, as well as to position for future growth, after all, there is no such thing as a data recession!
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Effective Strategies for Capturing the Voice of the Customer by SPSS Inc. Worldwide Headquarters
March 2009 - (Free Research)
This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction.
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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft
July 2008 - (Free Research)
After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 2009 - (Free Research)
This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
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The Global Small or Medium-Sized Business (SMB) by Cisco Systems, Inc.
August 2009 - (Free Research)
Raymond Boggs, vice president of SMB research for the global market intelligence firm IDC, recently talked to Cisco® about how companies can use unified communications to successfully conduct business in multiple countries - with or without offices in those countries.
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Midmark Aims for Excellence with Efficient Products and Support by LogMeIn, Inc.
September 2009 - (Free Research)
Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones.
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Communications Skills for Remote Support by LogMeIn, Inc.
September 2009 - (Free Research)
A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.
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Delivering More Value: What’s New in RRC 2.0 by IBM
November 2009 - (Free Research)
IBM Rational ® Requirements Composer helps teams define requirements more effectively and apply 'just enough' management to them across the project lifecycle. Join this webcast to learn more.
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Countdown: Top 5 Fastest Ways to Improve Database Security by Guardium
December 2009 - (Free Research)
In this podcast featuring expert Adrian Lane, learn how to improve database security quickly. Get tips on key points such as conducting a data inventory, developing a security plan, creating an audit trail and prioritizing risks.
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eGuide: Information Security - Buyer's Guide to Messaging Security by Proofpoint, Inc.
November 2009 - (Free Research)
Protecting messaging services is an important part of any business messaging strategy. Vulnerabilities abound when you allow messaging traffic for delivery over the Internet. The scope of this guide will focus on email security although many of these concepts will also apply to other types of messaging.
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Panda Cloud Protection: Simply… Evolution by Panda Security
November 2009 - (Free Research)
Cost optimization is the main reason clients opt for IT services hosted in the cloud. Consequently it is one of the technologies expected to mature most rapidly and to attract many new players into the arena. Read this white paper to learn more about cloud security and Panda’s cloud security solutions.
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Join a Complete Security Service with Panda Cloud Protection by Panda Security
December 2009 - (Free Research)
Panda Cloud Protection is an innovative service hosted by Panda Security and managed by security providers. It delivers uninterrupted, hands-free protection for endpoints and email. Read on to learn more about Panda’s hosted security services and how they benefit their partners.
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