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Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.  (CASE STUDY) READ ABSTRACT |

Sharpen Your Competitive Edge with Field Service Applications for BlackBerry by BlackBerry August 2008 - (Free Research) With BlackBerry wireless technology and the development of ATSG's wireless workflow applications, we have simplified collecting and managing information to save you money.  (WEBCAST) READ ABSTRACT |

Ready Access to Real-Time Data Helps Small Businesses Thrive by SAP AG February 2008 - (Free Research) Today there is new and affordable technology that enables small businesses to access current data from any location, respond quickly to change, and thrive in a volatile business environment. A good example of this technology is the SAP® Business One application. Read this white paper to learn more!  (WHITE PAPER) READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.  (CASE STUDY) READ ABSTRACT |

Courier Company Uses Blackberry Solution to Help Reduce Operational Costs and Improve Customer Service by BlackBerry February 2009 - (Free Research) In order to monitor and manage a workforce of independent drivers, the BlackBerry® Enterprise Solution was matched with Air-Trak, a solution that allows companies to track deliveries and receive almost instant updates on driver locations. Read on to discover how this improved operations for a mid-size courier company.  (CASE STUDY) READ ABSTRACT |

Considerations for Deploying Mobile Devices on Lotus Notes Domino by BlackBerry June 2008 - (Free Research) Discover things you should consider when deploying mobile devices in your Lotus Notes Domino environment.  (PODCAST) READ ABSTRACT |

FAQs on mobile policies by BlackBerry April 2008 - (Free Research) This expert podcast details the criteria for making sure your mobile usage policy fulfills your needs.  (PODCAST) READ ABSTRACT |

Managing and maintaining mobile devices on Lotus Notes Domino by BlackBerry June 2008 - (Free Research) Going mobile is an essential part of doing business in Notes Domino shops; so is having the ability to securely support multiple devices. Listen to this podcast to learn more about issues facing Lotus Notes administrators deploying mobile devices.  (PODCAST) READ ABSTRACT |

Optimizing The Value of Your Subscriber Data by Hewlett-Packard Company September 2009 - (Free Research) Mobile network operators are not exploiting the full value of their most valuable asset—their subscriber information. While mobile network operators may be sitting on a gold mine of subscriber data, they do not have the tools they need to exploit it. This paper explains the avenues available to take advantage of their subscriber information.  (WHITE PAPER) READ ABSTRACT |

IT Briefing: Managing the Mobile User -- Best Practices for Technology and People by Orange Business Services April 2009 - (Free Research) The purpose of this IT Briefing is to help you overcome some of the common hurdles of mobile management and implement a mobile strategy that will put your company where it needs to be, a mobile strategy that will follow all the issues that relate to IT going forward.  (IT BRIEFING) READ ABSTRACT |

Mobilizing Field Forces on Smartphones by BlackBerry August 2009 - (Free Research) This ABI Research white paper examines the use of smartphones as tools for mobile field workers as a replacement for rugged devices. Through interviews with multiple companies with we found that the TCO of owning smartphones was 14% - 85% less than rugged devices.  (WHITE PAPER) READ ABSTRACT |

Merging Mobility with Unified Communications by BlackBerry August 2008 - (Free Research) Unified Communications is about getting the right information, in the right context, sent to the right people with the right timing.  (WEBCAST) READ ABSTRACT |

Developing an Effective Corporate Mobile Policy by BlackBerry June 2008 - (Free Research) By now, most organizations are clear on the advantages and benefits of wireless data solutions in the enterprise. However, It is no longer enough to rely on ad hoc policies regarding wireless computing.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Mobile Development by BlackBerry January 2009 - (Free Research) In this webcast, author Mike Kirkup tells about mobile development with their features and limitations and describes Smartphones which store data in the memory.  (WEBCAST) READ ABSTRACT |

Introducing Blackberry Provisioning System v4.4 by BlackBerry January 2009 - (Free Research) In the webcast you will also learn how BlackBerry® Provisioning System is used to assign BlackBerry services to BlackBerry smartphones and activate BlackBerry services for BlackBerry smartphones.  (WEBCAST) READ ABSTRACT |

Troubleshooting the Blackberry Enterprise Solution by BlackBerry January 2009 - (Free Research) This webcast explains about five common troubleshooting areas, that is Enterprise Activation Issues, Mail delivery and latency Issues, Mobile Browsing Issues, PIM Synchronization Issues and Wireless Application Push Issues.  (WEBCAST) READ ABSTRACT |

Troubleshooting Enterprise Activation Issues by BlackBerry January 2009 - (Free Research) This webcast will cover the following topics: Enterprise activation overview, Prerequisites for enterprise activation, Troubleshooting stage 1 issues: activation, Troubleshooting stage 2 issues: verifying encryption etc.  (WEBCAST) READ ABSTRACT |

How You Can Tame the Smartphone Monster by Cisco Systems, Inc. November 2009 - (Free Research) This videocast shows you how you can actually take control of the mobility revolution and even shape it to your advantage. Discover the technologies and the tools that will enable you to extend the power of your network far beyond the desktop and empower your mobile users.  (WEBCAST) READ ABSTRACT |

Meeting the Demand for Multi-Screen Experience by Alcatel-Lucent September 2009 - (Free Research) Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This videocast discusses a new multi-screen solution and how it can support these market needs.  (VIDEO) READ ABSTRACT |

Maintaining and Monitoring the Blackberry Enterprise Server by BlackBerry January 2009 - (Free Research) This webcast covers the topics like managing business continuity, planning for high availability, determining a recovery timeline, maintaining the BlackBerry® Enterprise Server and monitoring the BlackBerry Enterprise Server.  (WEBCAST) READ ABSTRACT |

Improving Productivity with Hosted Solutions for BlackBerry by BlackBerry August 2008 - (Free Research) This Podcast explains hosted applications and what are the various advantages of hosted applications to the industry.  (PODCAST) READ ABSTRACT |

CIO Perspective: BlackBerry Security by BlackBerry October 2006 - (Free Research) In this question and answer session, learn how Dr. John D. Halamka. MD, of the Harvard Medical School, depends on a BlackBerry Solution to keep his patient and student records secure.  (WHITE PAPER) READ ABSTRACT |

Heinz Uses Wireless Technology to Gain Retail Advantage by BlackBerry February 2009 - (Free Research) Heinz wanted to speed up and improve the quality of scorecard information they gathered about Heinz brands in retail stores; so they used the Electronic Retail Audit solution on BlackBerry devices to provide brokers with accurate feedback.  (CASE STUDY) READ ABSTRACT |

Introduction to BB Development by BlackBerry January 2009 - (Free Research) In this webcast, Mike Kirkup tells about BlackBerry application platform which simplifies the development, deployment and management of wireless applications.  (WEBCAST) READ ABSTRACT |

Introduction to GPS and Blackberry by BlackBerry January 2009 - (Free Research) In this webcast you will learn that Global Positioning System (GPS) is a series of 24 geosynchronous satellites that continually transmit position information.  (WEBCAST) READ ABSTRACT |

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