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Mobilizing Field Forces on Smartphones by BlackBerry

August 06, 2009 - (Free Research)
This ABI Research white paper examines the use of smartphones as tools for mobile field workers as a replacement for rugged devices. Through interviews with multiple companies with we found that the TCO of owning smartphones was 14% - 85% less than rugged devices. 
(WHITE PAPER) READ ABSTRACT |

Mobile Field Service: Better Collaboration with the Back Office by Epicor Software Corporation

July 31, 2013 - (Free Research)
This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success. 
(WHITE PAPER) READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry

February 25, 2009 - (Free Research)
Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. 
(CASE STUDY) READ ABSTRACT |

Field Service Mobility Best Practices by NetMotion Wireless

June 22, 2011 - (Free Research)
Delivering applications and data to mobile workers is a key initiative among modern organizations. Mobile field initiatives offer tangible benefits, such as improved customer service and productivity.  Learn how a virtual private network (VPN) helps achieve a seamless deployment while providing reliable network connections for mobile workers. 
(WHITE PAPER) READ ABSTRACT |

Mobility XE Increases Utility Worker Efficiency by NetMotion Wireless

June 2008 - (Free Research)
Using a mobile VPN, workers in the field can quickly and easily access customer information, speeding the time for delivery of service. 
(CASE STUDY) READ ABSTRACT |

Mobile messaging is the key to connecting communities by ComputerWeekly.com

November 2010 - (Free Research)
Few could have envisioned the global success of SMS (short message service) when the first text message was sent in 1992. SMS has crossed network and technology boundaries, and continues to find new applications, as well as providing inspiration for industry innovation as IP (Internet Protocol)-based messaging builds momentum. 
(WHITE PAPER) READ ABSTRACT |

The Total Economic Impact Of IBM’s Worklight Platform by IBM

April 2013 - (Free Research)
This in-depth paper shows Forrester Consulting's results of a mobile application platform (MAP) offering after examining the total economic impact and potential return on investment (ROI). Inside, find a framework to evaluate the potential financial impact this platform would have in your organization. 
(WHITE PAPER) READ ABSTRACT |

Tablets & Smartphones in the Enterprise by SearchSecurity.com

January 2013 - (Free Research)
Frantic IT departments are being forced to manage BYOD on the fly. Read this white paper to get strategic, practical advice on how to manage this consumer-driven trend. 
(EGUIDE) READ ABSTRACT |

Successful Mobile Deployments Require Robust Security by BlackBerry

May 2009 - (Free Research)
Now that mobility has become an integral part of an enterprise's infrastructure, IT must now support and secure these mobile devices. Read this whitepaper to find out the unique security requirements that these mobile devices create and the three components of mobile security protection. 
(WHITE PAPER) READ ABSTRACT |

Ensuring the security of your mobile business intelligence by IBM

September 2012 - (Free Research)
Organizations need to know that when their employees access BI applications from their mobile devices, whether from a native application or the web, that security measures are in place to ensure their BI data is protected and safe from hackers or if a device is ever lost or stolen. Read to find strategies on how to best secure BI on mobile devices. 
(WHITE PAPER) READ ABSTRACT |

Handling Mobile Web Pages Better by QUALCOMM Incorporated

June 2011 - (Free Research)
In this white paper, find out how to get higher performance out of browser and JavaScript™ engines. Discover how to take advantage of Web Technologies optimizations to provide a user experience befitting the Truly Mobile Web. 
(EBOOK) READ ABSTRACT |

Successful Mobile Deployments Require Robust Security by Lopez Research

May 2009 - (Free Research)
Now that mobility has become an integral part of an enterprise's infrastructure, IT must now support and secure these mobile devices. Read this whitepaper to find out the unique security requirements that these mobile devices create and the three components of mobile security protection. 
(WHITE PAPER) READ ABSTRACT |

Mobile Web 2.0 - opportunities in advertising and presence-based services by SearchSecurity.com

December 2010 - (Free Research)
The mobilisation of Web 2.0 is fostering new partnerships and rivalries throughout the value chain. 
(WHITE PAPER) READ ABSTRACT |

UC and the Evolution of Enterprise Telephony by SearchSecurity.com

April 2013 - (Free Research)
This expert E-Guide will help readers understand key information about the evolution of enterprise technology, how to prepare the enterprise for mobile telephony, and the value of combing IP telephony (IPT) with unified communications (UC). 
(EGUIDE) READ ABSTRACT |

Real-time Mobile Apps Boost Workforce Productivity by AT&T Corp

October 2011 - (Free Research)
This paper shows ways to combine mobile devices with a robust wireless network and complementary Software-as-a-Service (SaaS)-based offerings that will allow you to choose applications that fit your needs, empowering your workers to make efficient use of time in the field. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly - 15 May 2012: Overhauling banking IT by ComputerWeekly.com

May 2012 - (Free Research)
This week’s Computer Weekly contains an exclusive interview with JP Morgan COO India Gary-Martin about juggling multiple legacy IT systems while keeping the merchant bank compliant. We also look at how near-field communications technology promises to revolutionise consumer spending and we ask whether 2012 could be the year that APM becomes vital? 
(EZINE) READ ABSTRACT |

9 Common Mistakes to Avoid When Selecting and Deploying a mobile Solution by ClickSoftware

December 2012 - (Free Research)
This resource outlines nine common mistakes that are often made when deploying and managing a mobile initiative. Inside, find key recommendations that will help you sidestep these concerns and realize mobile success. 
(WHITE PAPER) READ ABSTRACT |

The Business Impact Of Mobile Engagement by Salesforce.com

December 2012 - (Free Research)
Smartphones and tablets are game changers for engagement because people carry them everywhere they go. Check out this analyst report to see how mobile engagement transforms services and processes, and get a framework for prioritizing which apps and features will be most useful to your customers and employees. 
(ANALYST REPORT) READ ABSTRACT |

Computer Weekly – 5 March 2013: Planning for a 4G future by ComputerWeekly.com

March 2013 - (Free Research)
In this week's Computer Weekly, now the 4G spectrum auction is over, we look at what happens next for the future of mobile networking. Cloud computing promises to save costs – we examine how to ensure a return on investment. And we report from the RSA conference on how big data is helping tackle cyber security threats. Read the issue now. 
(EZINE) READ ABSTRACT |

Enable Your Workforce with True Anytime, Anywhere Connectivity by Dell, Inc. and Intel®

December 2008 - (Free Research)
In August 2008, Qualcomm commissioned Forrester Consulting to evaluate the benefits that North American businesses have experienced as a result of providing notebook users with mobile broadband connectivity. In this paper you'll hear what IT and telecom/network decision-makers had to say. 
(ANALYST REPORT) READ ABSTRACT |

The Case for Automation by Hewlett-Packard Company

November 2013 - (Free Research)
The proliferation of big data, mobile and cloud technology has simply created more complexity and higher costs for IT departments. Continue on to find out how to overcome these challenges. 
(IT BRIEFING) READ ABSTRACT |

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research)
Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system. 
(CASE STUDY) READ ABSTRACT |

Mobile NFC in Retail by ComputerWeekly.com

November 2012 - (Free Research)
This report from the GSMA explains the opportunities for NFC Mobile communications in retail. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Optimizing Microsoft® SharePoint with Dell by Dell and Microsoft

April 2013 - (Free Research)
The workplace is quickly becoming a highly mobilized environment where employees can work remotely. As executives work from home or during travel, important company data is housed in remote buildings far from the protection of the office walls. View this resource to learn more about protecting your business with governance and compliance. 
(WHITE PAPER) READ ABSTRACT |

Enterprise WLAN Infrastructure At-a-Glance by Motorola, Inc.

March 2009 - (Free Research)
Motorola offers a comprehensive portfolio of wireless LAN (WLAN) infrastructure solutions designed to enable the truly wireless enterprise, regardless of the size of your business. Read this paper to discover how Motorola products provide resiliency, security and performance equal to or greater than that of a wired network. 
(ARTICLE) READ ABSTRACT |

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