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Mobile Field Service: Better Collaboration with the Back Office by Epicor Software Corporation

July 31, 2013 - (Free Research)
This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success. 
(WHITE PAPER) READ ABSTRACT |

Mobilizing Field Forces on Smartphones by BlackBerry

August 06, 2009 - (Free Research)
This ABI Research white paper examines the use of smartphones as tools for mobile field workers as a replacement for rugged devices. Through interviews with multiple companies with we found that the TCO of owning smartphones was 14% - 85% less than rugged devices. 
(WHITE PAPER) READ ABSTRACT |

Taking On-Demand CRM Integration to the Next Level by Oracle Corporation

September 2007 - (Free Research)
This white paper discusses customer data integration challenges facing businesses with mixed deployments and presents Oracle's vision and solution for comprehensive integration with Oracle's Siebel CRM On Demand. 
(WHITE PAPER) READ ABSTRACT |

HP OpenCall Media Platform: A Cost-effective, Agile IP Media Server by Hewlett-Packard Company

September 2009 - (Free Research)
Mobile communication technologies are evolving quickly and new customer demands arise almost every day. At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets. 
(WHITE PAPER) READ ABSTRACT |

Mobile Payments Gain New Momentum in Evolving US Market by BlackBerry

August 2010 - (Free Research)
As a result of increasingly dynamic mobile users and an expanding base of smartphones, a growing array of payment mechanisms is reaching the market to take advantage of the power and flexibility of mobile devices. Continue reading to learn how mobile payment is evolving in the US Market. 
(ANALYST REPORT) READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research)
Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. 
(CASE STUDY) READ ABSTRACT |

Field Service Mobility Best Practices by NetMotion Wireless

June 2011 - (Free Research)
Delivering applications and data to mobile workers is a key initiative among modern organizations. Mobile field initiatives offer tangible benefits, such as improved customer service and productivity.  Learn how a virtual private network (VPN) helps achieve a seamless deployment while providing reliable network connections for mobile workers. 
(WHITE PAPER) READ ABSTRACT |

Bring Your Own iPad to Work by Aruba Networks, Inc.

March 2011 - (Free Research)
Many CIOs face overwhelming user demand to support personal mobile devices on the WLAN. This paper reviews the issues IT organizations face when employees demand to use their personal mobile devices in the office. 
(WHITE PAPER) READ ABSTRACT |

Enabling the Profitable Evolution of Mobile Transport to All-IP by Alcatel-Lucent

June 2009 - (Free Research)
As demand for mobile multimedia services increase and average revenue per user declines, mobile service providers must transform their networks to profitably support legacy voice and advanced packet-based services. This paper outlines the challenges associated with transforming the mobile transport network. 
(WHITE PAPER) READ ABSTRACT |

Building Mobility into Your Network by NETGEAR Inc.

October 2010 - (Free Research)
Business environments have become increasingly dynamic and have created the demand for unprecedented levels of workforce mobility. These demands for business mobility require networks and data to be securely accessible anytime and anywhere − throughout the office, as well as from remote locations. Read this white paper to find out more. 
(WHITE PAPER) READ ABSTRACT |

The Promise of Mobile Unified Communications by BlackBerry

January 2009 - (Free Research)
Mobile unified communications allows organizations to provide employees with the ability to collaborate and communicate efficiently, as well as access information on-demand. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Meeting the Demand for Multi-Screen Experience by Alcatel-Lucent

October 2009 - (Free Research)
Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This presentation transcript discusses a new multi-screen solution and how it can support these market needs. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Mobile Analytics Leader Bango Moves From SQL Server to Infobright for Faster Query Response, Lower Cost, and Reduced Administration by Infobright, Inc.

November 2010 - (Free Research)
This informative case study from Bango takes a look at the implementation of Infobright into a large enterprise, and how this change has affected the cost effectiveness of this corporation. 
(CASE STUDY) READ ABSTRACT |

Mobility XE Increases Utility Worker Efficiency by NetMotion Wireless

June 2008 - (Free Research)
Using a mobile VPN, workers in the field can quickly and easily access customer information, speeding the time for delivery of service. 
(CASE STUDY) READ ABSTRACT |

Solution Spotlight: Mobile Application Development - Avoiding Key Mistakes by IBM

November 2012 - (Free Research)
This expert resource examines how the enterprization of mobile apps is affecting design, performance and security requirements. And learn how maximizing mobile performance prior to release and incorporating changing requirements is critical to successful mobile application development projects. 
(EGUIDE) READ ABSTRACT |

SAPinsider article - Meet the needs of the "Mobile Anywhere" generation by Hewlett-Packard Company

March 2012 - (Free Research)
How do you get started on a mobility project? Access this helpful resource to learn how mobile application services for SAP enable you to easily simplify your applications, extend them where necessary, and build new apps with preconfigured development and security frameworks. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 27 November 2012: Announcing the most influential people in UK IT by ComputerWeekly.com

November 2012 - (Free Research)
In this week's Computer Weekly, we reveal our annual UKtech50 list of the 50 most influential people in UK IT, and interview the winner, Warren East, CEO of chip design firm ARM. Also in this issue, we conclude our buyer's guide to infrastructure as a service with an in-depth analysis of Microsoft's Azure cloud platform. Read the issue now. 
(EZINE) READ ABSTRACT |

CIO Survival Guide: The Convergence of Collaboration, Cloud, and Clients by Cisco Systems, Inc.

April 2011 - (Free Research)
Today’s workers demand mobile devices, SaaS and online collaboration tools in order to be more productive. Given that these new consumer-inspired technologies cannot be divorced from the current IT infrastructure, CIOs face difficult questions. Read this paper to learn how CIOs can ensure that they are orchestrating a harmonic convergence. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Effective Wireless Transformation Series - Episode 1 by Alcatel-Lucent

September 2010 - (Free Research)
In this podcast episode, Jean discusses changes in the wireless marketplace, how new devices are creating a need for greater intelligence in the network, and the key factors service providers should consider when planning a migration to address mobile data traffic demands. 
(PODCAST) READ ABSTRACT |

Computer Weekly – 5 March 2013: Planning for a 4G future by ComputerWeekly.com

March 2013 - (Free Research)
In this week's Computer Weekly, now the 4G spectrum auction is over, we look at what happens next for the future of mobile networking. Cloud computing promises to save costs – we examine how to ensure a return on investment. And we report from the RSA conference on how big data is helping tackle cyber security threats. Read the issue now. 
(EZINE) READ ABSTRACT |

CW Buyer's Guide: Tablets for business by ComputerWeekly.com

January 2013 - (Free Research)
In this 11-page buyer's guide, Computer Weekly looks at the use of tablets in business and how the effect of mass adoption of tablets in the enterprise could be far more significant than either the desktop or laptop computer 
(ESSENTIAL GUIDE) READ ABSTRACT |

Computer Weekly – 20 November 2012: Inside the £65m datacentre supporting Tesco's online strategy by ComputerWeekly.com

November 2012 - (Free Research)
In this week's Computer Weekly, we visit the £65m datacentre that sits at the heart of Tesco's ambitious online strategy. Government has approved the iPhone for use by Whitehall officials – we assess the risks. And the CIO at British Gas talks about how IT transformed the firm's customer service. Read the issue now. 
(EZINE) READ ABSTRACT |

Real-time Mobile Apps Boost Workforce Productivity by AT&T Corp

October 2011 - (Free Research)
This paper shows ways to combine mobile devices with a robust wireless network and complementary Software-as-a-Service (SaaS)-based offerings that will allow you to choose applications that fit your needs, empowering your workers to make efficient use of time in the field. 
(WHITE PAPER) READ ABSTRACT |

Upgrading Wireless Networks in the Hospital by SearchHealthIT.com

April 2013 - (Free Research)
Explore this health IT tech guide for expert advice to help you build an effective and HIPAA-compliant wireless network. Learn more about implementing UC in a hospital setting, managing medical and mobile devices and preparing your wireless network for EHR, PACS and telemedicine. 
(EZINE) READ ABSTRACT |

Computer Weekly - 15 May 2012: Overhauling banking IT by ComputerWeekly.com

May 2012 - (Free Research)
This week’s Computer Weekly contains an exclusive interview with JP Morgan COO India Gary-Martin about juggling multiple legacy IT systems while keeping the merchant bank compliant. We also look at how near-field communications technology promises to revolutionise consumer spending and we ask whether 2012 could be the year that APM becomes vital? 
(EZINE) READ ABSTRACT |

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