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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.

November 2007 - (Free Research)
In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs. 
(WHITE PAPER) READ ABSTRACT |

Optimize sales effectiveness - SAP CRM rapid-deployment solution for mobile sales by Hewlett-Packard Company

May 2013 - (Free Research)
View this resource to learn how to get your essential customer relationship management (CRM) functionality quickly and affordably through a variety of mobile devices. 
(WHITE PAPER) READ ABSTRACT |

Challenges Around Developing Mobile Enterprise Applications by Hewlett-Packard Company

April 2013 - (Free Research)
This presentation transcript examines the key drivers behind the mobile trend from an enterprise perspective and looks to how it will evolve in the next few years. Access this resource to examine the challenges surrounding the development of mobile enterprise applications. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

How Mobile Devices are Driving Innovations in Contact Centers by Avaya

October 2012 - (Free Research)
Failing to adopt a customer service strategy for mobile devices could put your business at a serious disadvantage. Gartner research suggests that 80% of companies will suffer revenue loss from the lack of customer support on mobile devices by 2013. Read this paper to learn how to utilize the opportunities mobility offers customer service. 
(WHITE PAPER) READ ABSTRACT |

Mobile banking strategies - maximise your revenues by ComputerWeekly.com

December 2010 - (Free Research)
Juniper Research defines mobile banking as  “the provision of banking services to customers on their mobile devices”: specifically we mean in the vast majority of instances “the operation of bank current and deposit or savings accounts”. 
(WHITE PAPER) READ ABSTRACT |

Mobile BI: Actionable Intelligence for the Agile Enterprise by SAS

June 2011 - (Free Research)
This report describes how mobile devices can drive better BI. Find out how top performing companies have made mobile devices the primary platform for BI deployments. 
(WHITE PAPER) READ ABSTRACT |

Mobile Devices: Changing the Way You'll Service Your Customers by Interactive Intelligence, Inc.

August 2012 - (Free Research)
Discover how you can take advantage of the mobile revolution to deliver an improved and expanded service experience for your mobile device wielding users. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Mobile Devices Reshaping the Customer Experience: Learn how a mobility strategy can drive innovation and add a competitive edge to your contact center by Avaya

December 2012 - (Free Research)
This resource details the opportunities that mobility presents for contact centers, and offers guidance to help you weave these opportunities into a strategy that empowers you to capitalize on mobile benefits and sharpen your competitive edge. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Mobile Device Support by LogMeIn, Inc.

February 2012 - (Free Research)
Access today’s whitepaper to learn more about the best practices for mobile devices support and a solution that can help you make your mobile support be better – and smarter. 
(WHITE PAPER) READ ABSTRACT |

Expert Discussion: Mobile device security in health care by Hewlett-Packard Company

April 2012 - (Free Research)
This E-Guide discusses some of the most significant trends and themes concerning mobile device security in health IT. Discover what it will take to deploy a stable, cost-efficient mobile security system in your hospital. 
(EGUIDE) READ ABSTRACT |

SAP Afaria rapid-deployment solution for mobile device management by Hewlett-Packard Company

September 2013 - (Free Research)
You need a centralized device management approach—one designed to leverage existing and new technology for your mobile device management (MDM) requirements. Learn how you can secure control and central management of your mobile devices, applications, and data by reading this resource to support your enterprise's mobile strategy. 
(WHITE PAPER) READ ABSTRACT |

Enabling Enterprise Mobility: Transform the Mobile Computing Environment by Hewlett-Packard Company

September 2011 - (Free Research)
Read this paper to uncover best practices for a three-step mobile management strategy that looks at: foundational enterprise-wide policies around security, privacy, and end-user computing; the collaboration infrastructure that  needs to be established; and the required end-to-end architectural decisions, application, and infrastructure models. 
(WHITE PAPER) READ ABSTRACT |

FIVE THINGS YOUR IT TEAM NEEDS TO KNOW ABOUT MONITORING MOBILE APPLICATIONS by Hewlett-Packard Company

October 2011 - (Free Research)
Mobile applications are radically altering the way businesses operate and how they interact with their employees and customers. Read this paper to learn performance management techniques that will allow you to confidently provide the same high level of service for mobile applications that your legacy applications now deliver. 
(WHITE PAPER) READ ABSTRACT |

CRM for the Professional on the Go by BlackBerry

December 2006 - (Free Research)
Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental to do later box, but the reasons to make it a priority are compelling. Read this paper to discover why. 
(WHITE PAPER) READ ABSTRACT |

HP OpenCall Media Platform: A Cost-effective, Agile IP Media Server by Hewlett-Packard Company

September 2009 - (Free Research)
Mobile communication technologies are evolving quickly and new customer demands arise almost every day. At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets. 
(WHITE PAPER) READ ABSTRACT |

Cisco Any Device: Planning a Productive, Secure and Competitive Future by Cisco (E-mail this company)

August 2011 - (Free Research)
Discover the details of the "Any Device" vision and why providing an optimal, predictable end-user experience on the device of your employees' choice can help you maintain or even enhance your organisation's competitive advantage, productivity, and security. 
(WHITE PAPER) READ ABSTRACT |

Leveraging Workforce Management to Deliver Exceptional Customer Experience by Infor WFM Workbrain

August 2011 - (Free Research)
Read this white paper for a more in-depth look at workforce management tools and how they can work in concert with retail initiatives to deliver on customer expectations. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Mobile Device Support by LogMeIn, Inc.

February 2012 - (Free Research)
Uncover the driving growth of mobile devices in the workplace and four best practice tips for how your business can support mobile devices. 
(WHITE PAPER) READ ABSTRACT |

Build and Test for the Evolving Mobile User Experience by SOASTA, Inc

July 2013 - (Free Research)
Testing mobile apps isn't always easy, with shrinking development cycles and a plethora of devices to test for. In this resource, discover why mobile app performance is a top concern for retailers and other customer-centric businesses, and learn why traditional testing methods fail to meet the five requirements for mobile app testing. 
(WHITE PAPER) READ ABSTRACT |

Mobile Device Management Cloud Report by Zenprise

August 2012 - (Free Research)
This quarterly report on mobile device management (MDM) cloud practices explores the latest trends surrounding the device enrollment, application usage, and security of mobile devices in the enterprise. 
(WHITE PAPER) READ ABSTRACT |

Demonstrating the Business Value of Mobile Device Management in the Enterprise by Nokia

August 2008 - (Free Research)
Mobile device management (MDM) in the enterprise has evolved with its rise from niche application to mission-critical IT process. This IDC white paper takes a look at the evolution of MDM and how it is influencing business requirements. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 4 December 2012: Games giant Sega takes to the cloud by ComputerWeekly.com

December 2012 - (Free Research)
In this week's Computer Weekly, we talk to Sega about how the computer game giant has turned to the cloud to prepare for the Christmas rush. Our latest buyer's guide gives best practice advice on mobile device management. And Unilever tells us how business intelligence and analytics helps to better understand customer needs. Read the issue now. 
(EZINE) READ ABSTRACT |

Addressing Mobile Threats: Effective Detection and Response by ArcSight, an HP Company

March 2007 - (Free Research)
Mobile threats can take on many forms including malware, distributed denial of service attacks (DDoS), and fraud. While these attacks aren't new, their ability to leverage mobile devices is. This paper focuses on a few of the most problematic mobile threats and provides tips and hints for how to handle them. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Readying your Portals for Social Business by IBM

August 2011 - (Free Research)
Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals. 
(WHITE PAPER) READ ABSTRACT |

Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth by Oracle Corporation

April 2011 - (Free Research)
E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach. 
(WHITE PAPER) READ ABSTRACT |

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