Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Personalization Driving E-Commerce by Limelight Networks, Inc. January 28, 2013 - (Free Research) Gartner analysts predict that mobile apps and Web 2.0 will be a deciding factor in 50% of your sales by 2015. In order to keep pace, your e-commerce processes need to evolve to include CRM technologies. Read on to learn what 6 factors are essential for an effective e-commerce/CRM merger.  (EGUIDE) READ ABSTRACT |

Marketing strategies to improve customer understanding by OpenText June 19, 2012 - (Free Research) In our customer-centric market, the voice of the consumer is having a major effect on day-to-day business decisions. This expert e-guide reveals tips and advice to help readers utilize marketing strategies to best improve the customer experience and understanding.  (EGUIDE) READ ABSTRACT |

Secrets of Effective Web Content Management by Limelight Networks, Inc. November 07, 2012 - (Free Research) Your Web presence is vital to future success, but what was once considered a well-designed website is a thing of the past. Read this essential guide to learn how mobility and customer relationship management (CRM) are impacting web content management (WCM) best practices and find out how to select the right WCM system.  (ESSENTIAL GUIDE) READ ABSTRACT |

Load factor: performance testing for Web applications by Hewlett-Packard Company May 31, 2012 - (Free Research) Read this white paper to discover best practices for load and performance testing of today's high-performance Web and mobile applications.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Mobile Strategies, Part 1: Harnessing the IT Consumerization Deluge by Dell, Inc. and Intel® January 25, 2012 - (Free Research) This presentation transcript reveals key findings from a recent consumerisation poll and provides recommendations and best practices to help organisations address these key topics. Obtain predictions for the future of the media tablet market and gain insight into five trends that are shaping the consumerisation landscape.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth by Oracle Corporation April 26, 2011 - (Free Research) E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach.  (WHITE PAPER) READ ABSTRACT |

The secrets of effective Web content management: Best (and worst) practices by Adobe Systems, Inc. April 03, 2013 - (Free Research) For WCM deployments to be effective, companies need to plan carefully and manage implementations properly. Access this expert handbook to dig into the key  issues involved in setting up, developing and managing effective WCM initiatives.  (EBOOK) READ ABSTRACT |

Achieving Marketing Success Through Digital Presence Strategy by Limelight Networks, Inc. August 01, 2012 - (Free Research) Poor website performance (slow loading times or inaccessible content on mobile devices) negatively impact the success of your marketing initiatives - and traditional web content management (WCM) strategies fall short. Read on to learn key methods for improving your WCM to deliver a positive website experience and meet customer expectations.  (WHITE PAPER) READ ABSTRACT |

Best Practices to Assure High Performance: Optimizing Web Applications in a Web 2.0 World by Gomez September 18, 2009 - (Free Research) Faced with rising customer expectations and increasing competitive pressures, Website managers are applying new technologies. In this paper, Gomez will address why traditional “Web page” monitoring is insufficient, how new demands on client-side computing change the performance game, and what the return of the browser wars means for your business.  (WHITE PAPER) READ ABSTRACT |

Navigating the path to satisfying online customer experience by Tealeaf November 23, 2011 - (Free Research) Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences.  (EGUIDE) READ ABSTRACT |

Mobile Optimization – It’s Now or Never by AT&T Corp September 21, 2011 - (Free Research) Read this article to discover best practices for creating a a consumer-friendly, mobile shopping experience.  (WHITE PAPER)

Improve web content management with mobile marketing by OpenText January 02, 2012 - (Free Research) This analyst report discusses how best-in-class businesses have adapted their content for improved mobile marketing.  (ANALYST REPORT) READ ABSTRACT |

Websites are Dead. Long Live Digital Presence by Limelight Networks, Inc. October 01, 2012 - (Free Research) As digital channels evolve, so should your business's digital strategy – yet most businesses today still rely solely on websites to generate traffic and attract customers. In order to thrive, you need to engage and interact with customers across a variety of channels. Read on to learn how to get started crafting a strong digital presence.  (WHITE PAPER) READ ABSTRACT |

UK IT priorities 2012 by ComputerWeekly.com August 24, 2012 - (Free Research) This exclusive Computer Weekly research reveals how UK IT departments are prioritising their budgets in 2012, which technologies they are investing in, and the impact of cloud computing, mobile and other disruptive technology on their IT strategies.  (IT BRIEFING) READ ABSTRACT |

Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development by ComputerWeekly.com December 20, 2011 - (Free Research) In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now.  (EZINE) READ ABSTRACT |

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM March 31, 2011 - (Free Research) In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C).  (ANALYST BRIEF) READ ABSTRACT |

Gartner: Context-aware computing by ComputerWeekly.com June 01, 2012 - (Free Research) Gartner analysts, William Clark, David W Cearley and Avivah Litan, explain how business can exploit context-aware computing and social media.  (ANALYST BRIEF) READ ABSTRACT |

Harvey Nash CIO Survey 2012 by ComputerWeekly.com May 14, 2012 - (Free Research) CIOs are more confident of securing technology budget increases than at any time in the last five years, according to the CIO Technology Survey 2012.  (IT BRIEFING) READ ABSTRACT |

Monetising the Mobile Content Plan by ComputerWeekly.com March 22, 2013 - (Free Research) This exclusive report for Computer Weekly readers by Juniper Research, offers a comprehensive briefing on the routes Mobile Network Operators (MNOs) taking to develop new business models.  (ESSENTIAL GUIDE) READ ABSTRACT |

Gartner: CIO checklist for next-generation mobile strategies by ComputerWeekly.com July 31, 2012 - (Free Research) This article by Gartner analysts provides CIOs with a checklist of guidelines and questions to help businesses make the most out of the next generation mobile technology.  (ANALYST BRIEF) READ ABSTRACT |

The Total Economic Impact of IBM® Exceptional Web Experience by IBM March 30, 2012 - (Free Research) Delivering an optimal web experience not only helps you engage with your customers, partners, and employees but also improves relationships and increases your competitive advantage. This resource explores why investing in web experience solutions can help you achieve this.  (WHITE PAPER) READ ABSTRACT |

Expanding Web Single Sign-On to Cloud and Mobile by CA Technologies. October 25, 2012 - (Free Research) Consult this white paper to discover the new technology requirements that are changing the SSO landscape. Learn how you can use SSO to protect your sensitive data and find out what you can do to extend SSO to cloud and mobile environments by clicking through today to learn more.  (WHITE PAPER) READ ABSTRACT |

Mobile Security Report 2009 by McAfee, Inc. December 07, 2009 - (Free Research) Device manufacturers are balancing control with innovation, a dynamic that often controls the mobile ecosystem. This is why the McAfee Mobile Security Report 2009 is taking a closer look at manufacturers’ security experiences, their concerns and priorities, and their approach to major security challenges that lie ahead of them in the near future.  (WHITE PAPER) READ ABSTRACT |

The future of work: Expections of the next-generation workforce by ComputerWeekly.com September 21, 2011 - (Free Research) This report from Cisco provides insight into the mindset, expectations and behaviour of the world's next generation of workers and what this will mean for businesses in preparing to accommodate the demands of this workforce.  (IT BRIEFING) READ ABSTRACT |

Chico's FAS Delivers with Oracle ATG Commerce by Oracle Corporation UK Ltd December 17, 2012 - (Free Research) Watch this webcast to learn how Chico's FAS chose one web commerce application platform to improve its customer experience management (CEM), serve the multi-channel social and mobile shopper, and create real, personalized engagement.  (WEBCAST)

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