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ISC Corp. Case Study by Emerson Network Power July 07, 2009 - (Free Research) ISC Corp. needed a new data center that could efficiently meet current and future needs. Learn how Emerson Network Power and its Liebert power and cooling technologies helped to realize that goal.  (CASE STUDY) READ ABSTRACT |

SOA for Dummies 2nd IBM Limited Edition Mini eBook by IBM October 06, 2009 - (Free Research) In this ebook, you’ll learn how to work smarter and optimize cost using the IBM Smart SOA approach.  (EBOOK)

The mini-guide to social customer service by Salesforce.com July 01, 2012 - (Free Research) <p>Social media has fundamentally changed the world of customer service. This comprehensive guide outlines the keys to success to realize your social customer service potential. Learn why actively engaging with customers is imperative, 4 vital customer services areas to focus on, and more.</p>  (WHITE PAPER) READ ABSTRACT |

How to configure Mac OS X Server   by ComputerWeekly.com March 22, 2013 - (Free Research) This step by step guide shows you how to configure Max OS X Server.    (ESSENTIAL GUIDE) READ ABSTRACT |

Expert advice on dynamic case management best practices by IBM May 25, 2011 - (Free Research) This mini-eBook describes exactly how dynamic case management (DCM) can benefit financial services firms and offers expert advice on both the best practices to apply and pitfalls to avoid in DCM adoption.  (EBOOK)

Real-Time Data Integration for Data Warehousing and Operational Business Intelligence by Oracle Corporation August 02, 2010 - (Free Research) This white paper addresses the business reasons to move to real-time data warehousing and describes the common data integration approaches, with an emphasis on using real-time CDC capabilities and Oracle’s data integration offerings in that area -- including Oracle GoldenGate 11g and Oracle Data Integrator Enterprise Edition 11g.  (WHITE PAPER) READ ABSTRACT |

How to build a business analysis centre of excellence by ComputerWeekly.com December 07, 2010 - (Free Research) Many organizations are scratching their collective heads over how to build andmature a business analysis center of excellence (COE). Where do we start?  (WHITE PAPER) READ ABSTRACT |

E-Book: Managed SAP Hosting: How to evaluate the providers and ensure a solid SLA by itelligence, Inc. April 28, 2010 - (Free Research) In this e-book, experts share their advice on the things that can make or break a project. Readers will discover what the current market for managed hosting is like, what to include in an SLA, and the key considerations when selecting a hosted provider. Read this e-book to find out why SAP Hosting makes sense for your organization.  (EBOOK) READ ABSTRACT |

Magic Quadrant for Asia/Pacific Network Service Providers by NTT America, Inc., an NTT Communications company November 28, 2012 - (Free Research) This Gartner Magic Quadrant for Asia/Pacific Network Service Providers (NSPs) evaluates 16 providers in the market to help you find the best option for your organization. View now to learn more!  (ANALYST REPORT) READ ABSTRACT |

Bursting with HP CloudSystem by HP & Intel® November 30, 2012 - (Free Research) Managing service delivery across multiple clouds is a challenge. In this white paper, discover how cloud bursting – a feature of HP CloudSystem – can help you easily conquer this challenge from a single point of control. View now to learn more!  (WHITE PAPER) READ ABSTRACT |

How to choose the best remote online backup service provider by Iron Mountain February 08, 2011 - (Free Research) Online data backups and backing up data to a remote online backup service provider can be a good way to back up your data. Read this FAQ guide sponsored by Iron Mountain to learn more about remote backups today.  (WHITE PAPER) READ ABSTRACT |

Choosing a Cloud Hosting Provider with Confidence by Symantec Corporation May 07, 2012 - (Free Research) This paper uncovers tips for choosing a cloud hosting provider and explores where and when to use cloud solutions, specific issues enterprises should raise with hosting providers before selecting a vendor, and ways in which SSL from a trusted certificate authority can help enterprises conduct business in the cloud with confidence.  (WHITE PAPER) READ ABSTRACT |

Service Provider MPLS VPN Security Considerations by Certes Networks September 01, 2011 - (Free Research) This report explores security considerations for service provider MPLS VPN, and describes two threat scenarios against a real MPLS VPN environment that was constructed to demonstrate the typical attack surface of an MPLS Layer 3 VPN provider network.  (WHITE PAPER) READ ABSTRACT |

Raining on Your Cloud Business: How the Wrong Storage Selection Can Increase Costs, Lower Margins, and Slow Growth by Xiotech Corporation February 14, 2011 - (Free Research) It’s vital when selecting storage for a cloud service provider to consider the performance, management, and reliability characteristics as they have a direct relationship to gross margin over time. Check out this paper to see how Xiotech ISE delivers a straight-line, highly profitable foundation for a cloud business model.  (WHITE PAPER) READ ABSTRACT |

PacketTrap MSP 6.0 by Quest Software, now a part of Dell August 23, 2011 - (Free Research) PacketTrap MSP addresses critical challenges service providers face with their customer's networks including: traffic analysis, application and VoIP monitoring, as well as virtualization and private/public cloud management.  (TRIAL SOFTWARE) READ ABSTRACT |

A Future in Content(ion): Can Telecom Providers Win a Share of the Digital Content Market? by IBM Line of Business June 2008 - (Free Research) A future in content(ion): Can telecom providers win a share of the digital content market? High growth in digital content offers significant opportunities for telecommunications providers. Find out more by downloading this IBM white paper.  (WHITE PAPER)

IPv6 Transition Planning and Strategies for DHCP and DNS by Cisco Systems, Inc. August 2011 - (Free Research) IPv4 addresses are running out and service providers need to make immediate decisions regarding deployment of IPv6. This paper will outline strategic considerations and approaches to the transition to IPv6 in a service provider environment.  (WHITE PAPER) READ ABSTRACT |

IBM Service Management: Driving growth for Managed ICT Service Providers by IBM October 2011 - (Free Research) Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.  (WHITE PAPER) READ ABSTRACT |

How Wholesale Backhaul Service Providers and Mobile Network Operators Can Maximize the Benefits of Migrating to Ethernet Backhaul by InfoVista Corporation February 2012 - (Free Research) Discover how service quality visualization can help wholesale backhaul service providers and mobile network operators maximize the benefits of migrating to Ethernet backhaul.  (WEBCAST) READ ABSTRACT |

How to Choose a Managed Network Services Provider by MegaPath Inc. May 2012 - (Free Research) Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization.  (WHITE PAPER) READ ABSTRACT |

Choosing a Cloud Provider with Confidence by GeoTrust, Inc. December 2011 - (Free Research) When choosing your cloud services provider, making sure they leverage Secure Sockets Layer (SSL) is a must – do you know why? Read this white paper to uncover the importance of SSL and learn why this technology is key to ensuring cloud security and success.  (WHITE PAPER) READ ABSTRACT |

Recognize Cloud Providers that Deliver Real Value with 10 Critical Requirements by Workday December 2011 - (Free Research) In the rush to fulfill rising demand, some cloud application (Software as a Service, or SaaS) providers cut corners on requirements that are essential for delivering promised benefits like elasticity and reduced costs and complexity. Read this paper to learn 10 critical requirements of effective cloud applications.  (WHITE PAPER) READ ABSTRACT |

Remote Monitoring and Management Tools Selection Tips for Solution Providers by N-able Technologies April 2013 - (Free Research) This E-Guide from MicroScope.co.UK offers advice that will help MSPs and VARs find the ideal remote monitoring and management (RMM) solution for their organization.  (EGUIDE) READ ABSTRACT |

SaaS Provider Data Connectivity – Increasing Capacity While Decreasing Infrastructure Costs by Progress DataDirect December 2011 - (Free Research) This resource outlines how leveraging the right database driver can enable you to make optimal use of available resources thereby increasing existing processing capacity and enhancing architectural elasticity. Find out how these benefits will help you easily onboard new customers and assimilate volume processing spikes during peak customer usage.  (WHITE PAPER) READ ABSTRACT |

Cloud-Based Services Drive Healthy Revenue Growth for Dutch Application Service Provider by Hewlett-Packard Limited August 2012 - (Free Research) When leading application service provider PinkRoccade Healthcare wanted to find a fast, agile, and reliable cloud deployment, they turned to HP's cloud services. Read this case study to learn about the benefits that PinkRoccade was able to achieve after moving to the cloud.  (CASE STUDY) READ ABSTRACT |

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