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Metrics for Social Customer Service by SAP America, Inc.
July 25, 2011 - (Free Research)
This e-book examines the need to adopt new metrics for customer service in response to the new ways they engage customers using social media and networks. Inside, learn how to avoid the common pitfall of adding new metrics to traditional performance measurement systems.
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Webcast: HP and AMD: The Price of Productivity by Hewlett-Packard Company
December 22, 2011 - (Free Research)
In this complimentary webcast, explore some of the challenges the consumerization of IT has brought (and will bring) to today's enterprises.
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Podcast: HP and AMD: The Price of Productivity by Hewlett-Packard Company
December 22, 2011 - (Free Research)
In this complimentary podcast, explore some of the challenges the consumerization of IT has brought (and will bring) to today's enterprises.
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2011 BI market study- Trends, tools and top vendors by Actuate
January 16, 2012 - (Free Research)
Read this white paper to learn why Actuate BIRT outperformed Pentaho and Jaspersoft to secure the leading open source overall ranking and surpassed other open source business intelligence (BI) vendors by a wide margin in this independent market study.
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Smarter Commerce for Consumer Electronics White Paper by IBM
January 30, 2012 - (Free Research)
When we talk about the world becoming increasingly interconnected, instrumented and intelligent, the most ubiquitous example is the smartphone. It collects and disseminates data while its users are at home and on the go, serving up just as much socially driven info as static, always-there web content. This white paper outlines smarter commerce.
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Oracle Exadata Database Machine Warehouse Architectural Comparisons by Oracle Corporation
February 18, 2011 - (Free Research)
Exadata is Oracle’s fastest growing new product. Much of the growth of Exadata has come at the expense of specialized data warehouse appliance vendors. These vendors have published competitive comparisons to Exadata. Continue reading the learn more.
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Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.
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Wireless Networking 101 by Global Knowledge
February 11, 2010 - (Free Research)
Why would a person or organization be interested in deploying wireless communication in their home or business? This being said, there are some things to think about before jumping into the wireless world. As is usually the case in the wonderful world of networking, whenever one thing becomes simpler, it almost always complicates something else.
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ISVs Accelerate Their Applications with BIRT and ActuateOne by Actuate
January 16, 2012 - (Free Research)
Download this white paper and learn how ISVs are leveraging Actuate and BIRT technology to deliver interactive functionality, customizable dashboards and rich visualization capabilities to their users.
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Justifying Your Technology Investments Through ROI by KnowledgeStorm Webinars
(E-mail this company)
April 27, 2004 - (Free Research)
As budgets stay tight and finance professionals become more involved in technology buying decisions, be better prepared to defend your business case through the use of financial metrics and Return on Investment (ROI) calculators.
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#1 BI system for SaaS providers and ISVs by Actuate
January 13, 2012 - (Free Research)
Learn why six leading software companies are now embedding BIRT into their product for highly customizable, visually rich data analysis and reporting rather than choosing to develop tools of their own.
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Driving Sustained Improvements with Supply Chain Metrics and Analytics by SAP America, Inc.
January 30, 2012 - (Free Research)
Managing today's complex, volatile, global supply chains requires the right set of performance metrics as well as the insight into risks and opportunities that analytics provides. Read this paper to learn how to use the widely-accepted SCOR framework to assess and improve your organization's supply chain performance management.
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Building a Home Lab for VMware vSphere by Global Knowledge
February 12, 2010 - (Free Research)
Read this paper by Global Knowledge instructor, John Hales, to learn how to build a home lab for VMware vSphere for study. This paper is broken down into three major sections; the first and most detailed is about the hardware required, the second is about the Workstation configuration, and the third is about installing vSphere and Virtual Center.
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Building a Home Lab Environment for Cisco Unified Communications by Global Knowledge
February 10, 2009 - (Free Research)
This paper explains the need to select Cisco IP Phones, switches, routers for your home lab and explores how to configure the options of VMware so that you can load Cisco Call Manager and Cisco Unity virtual machines in a lab environment.
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Build powerful reporting applications with open source BI by Actuate
January 13, 2012 - (Free Research)
View this demo for an introduction to BIRT (Business Intelligence and Reporting Tools), the powerful open source report and Rich Information Application development environment, used by over one million developers.
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Forrester Wave: Open Source Business Intelligence by Actuate
January 16, 2012 - (Free Research)
Need to compare open source business intelligence (BI) technologies and understand which vendor leads the pack? Download Forrester’s evaluation of open source BI vendors and learn why Actuate BIRT is named the leader due to its richness of reporting functionality.
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Case Study: Bromford Group Sets Solid Foundation With Virtualised Fluid Data Storage by Dell Compellent
July 01, 2011 - (Free Research)
Like many organisations, data at Bromford Group falls into two distinct groups. On one side is a Microsoft SQL database that tracks customer relationship management, records of tenants and properties. On the other side is all of the data that runs the business itself: Microsoft Exchange, corporate files, and network drives crammed with documents.
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