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Using SaaS to Reduce the Costs of Email Security by Proofpoint, Inc.

February 01, 2009 - (Free Research)
This whitepaper discusses the dramatic cost savings that companies can realize by adopting a SaaS (Software-as-a-Service) model for email security versus an on-premises approach. 
(WHITE PAPER) READ ABSTRACT |

Metrics That Matter: An Intelligent Approach for IT Service Providers by Autotask Corporation

January 24, 2014 - (Free Research)
This whitepaper details the growth in business analytics and how data can be leveraged to get a leg up on the competition. 
(WHITE PAPER) READ ABSTRACT |

Five Steps to Secure Outsourced Application Development by Veracode, Inc.

May 10, 2010 - (Free Research)
Application security has become a top concern for security professionals striving to control their company’s overall risk profile. Meanwhile, companies are also saving money by outsourcing more and more custom code creation. This white paper outlines five best practices that enterprises can use to secure their outsourced application development. 
(WHITE PAPER) READ ABSTRACT |

Select the Right Cloud-Based ITSM Solution by BMC Software, Inc.

March 20, 2013 - (Free Research)
This whitepaper features a three step approach for finding the right Software-as-a-Service IT service management approach for your organization. 
(WHITE PAPER) READ ABSTRACT |

EMA Whitepaper: Enabling Single Sign-On from Desktop to Cloud for the Extended Enterprise by Oracle Corporation

January 03, 2011 - (Free Research)
IT security teams have the challenge of ensuring security while streamlining access to a variety of resources. Learn how Enterprise Single Sign-On can enable your business to effectively balance security and streamlined access. 
(WHITE PAPER) READ ABSTRACT |

Cost-Effective Business Intelligence as a Service by Information Builders

December 05, 2011 - (Free Research)
This paper discusses the key requirements for successfully building and deploying SaaS-based business intelligence (BI) applications for external users. It also explains which BI platform is ideal for companies seeking to make vital, timely corporate information available outside the firewall. 
(WHITE PAPER) READ ABSTRACT |

Leveraging Advanced BI to Increase SaaS Success by Information Builders

December 05, 2011 - (Free Research)
This paper discusses the types of reporting and analysis functionality that users of SaaS applications are looking for, and the business intelligence (BI) capabilities SaaS vendors must incorporate into their solutions to successfully satisfy those demands. Also highlighted are real-world successes. 
(WHITE PAPER) READ ABSTRACT |

Business Intelligence on a Budget: Is Software as a Service Business Intelligence right for your organization? by Indicee

April 05, 2010 - (Free Research)
With no upfront cost and minimal effort required for set up, SaaS BI solutions are ideal for small to mid-sized businesses, for addressing specific business needs or when few IT resources are available. SaaS BI solutions quickly provide access to critical reporting and analysis without the time needed for a full-blown on-premise BI implementation. 
(WHITE PAPER) READ ABSTRACT |

The Cloud Risk Framework by ComputerWeekly.com

June 01, 2012 - (Free Research)
This unique cloud framework is designed to help organisations assess the financial risks of moving to the cloud. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Getting From Data to Decisions: How Successful IT Solution Providers Can Eliminate Guesswork and Focus on Growth Initiatives by Autotask Corporation

January 24, 2014 - (Free Research)
This exclusive whitepaper covers the importance of automation and data visibility and access in properly utilizing the time of your IT staff. 
(WHITE PAPER) READ ABSTRACT |

Avoid the Pitfalls of SLA Management: A Lesson for SaaS Providers by Tenzing Managed IT Services

June 28, 2010 - (Free Research)
Service Level Agreement (SLA)  management is a challenging part of delivering business services over the internet. Read this whitepaper to learn the importance of proper SLA management practices, and how the success of a SaaS company depends on it. 
(WHITE PAPER) READ ABSTRACT |

Service and Support: Made to Measure Using Consona Analytics as a Roadmap to Success by Consona Corporation

October 01, 2009 - (Free Research)
Management 101 tells us that success in business starts with setting goals and measuring progress toward them. Service and support success requires that all stakeholders know where they’re going and how they’re doing. 
(WHITE PAPER) READ ABSTRACT |

Why You Should Consider Cloud-Based Email Archiving by Perimeter eSecurity

November 02, 2011 - (Free Research)
This whitepaper, authored by messaging industry analyst The Radicati Group, looks at the key reasons organizations should consider moving to a cloud-based archiving solution. 
(WHITE PAPER) READ ABSTRACT |

Seven Email Marketing Refreshes by Bronto Software

October 2008 - (Free Research)
This whitepaper will detail seven key points that will help you quickly enhance your email-marketing program. You may also find some low hanging opportunities that you weren't aware you were missing. 
(WHITE PAPER) READ ABSTRACT |

How Do You Measure Up Against Top IT Service Provider Benchmarks? 13 Must See Charts by Autotask Corporation

February 2014 - (Free Research)
This graphic whitepaper features 13 charts that will show you how your IT department compares to some of the top service providers. 
(WHITE PAPER) READ ABSTRACT |

The Real SaaS Manifesto by Workday

March 2014 - (Free Research)
The following white paper explores the real truth of SaaS. Learn about what makes it tick, how to evaluate vendors, the actualy TCO and ROI, and much more. 
(WHITE PAPER) READ ABSTRACT |

HR in the Cloud by Workday

March 2014 - (Free Research)
This whitepaper examines the five big trends that are pushing adoption, examining each trend in-depth and explaining exactly why it is driving a need for SaaS. 
(WHITE PAPER) READ ABSTRACT |

Web Content Management: Why SaaS Matters and Why You Should Care by Clickability, Inc.

March 2010 - (Free Research)
With the move to on-demand applications has come plenty of mudslinging between traditional off-the-shelf-software proponents and SaaS WCM fans. So, how do buyers separate hype from truth? This paper helps answer that question, creating cohesive definitions, and arming buyers with the right questions to consider when making a WCM purchase. 
(WHITE PAPER) READ ABSTRACT |

Mimecast Unifies Email Security, Archiving, and Continuity Services in the Cloud by Mimecast

August 2010 - (Free Research)
The market for cloud-based IT infrastructure services delivered in a software-as-a-service model continues to grow. IDC research indicates this model of IT delivery is disrupting traditional licensed software markets and changing how archiving, backup, recovery, and security technologies are procured. Read this whitepaper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Connecting the Clouds: Best Practices for Integrating IT Service Management by BMC Software, Inc.

October 2013 - (Free Research)
This whitepaper covers creating a corporate-wide integration strategy for Software-as-a-Service that meets business needs and improves your quality of service. 
(WHITE PAPER) READ ABSTRACT |

7 Habits of Highly Successful Surveys by Vovici

October 2009 - (Free Research)
Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more! 
(WHITE PAPER) READ ABSTRACT |

Enabling Enterprise 2.0 by Websense, Inc.

August 2009 - (Free Research)
Read this whitepaper to learn ways that organizations can create a strategy that embraces Web 2.0 technologies securely and enables a successful transition to Enterprise 2.0. 
(WHITE PAPER) READ ABSTRACT |

SaaS Economics - The Safe Bet Is No Longer the Smart Bet by ServiceNow

November 2013 - (Free Research)
This whitepaper suggests the use of software-as-a-service as a method for saving on IT service management. 
(WHITE PAPER) READ ABSTRACT |

Making Service and Support Your Revenue Engine: The Initiative That’s Too Important to Delay by Consona Corporation

June 2011 - (Free Research)
The value of service and support is hidden in a fog of metrics—measures that link monitors and bulletin boards, populate binders, fascinate managers, annoy employees, and ultimately mislead us about the business. Read this whitepaper and discover the real value of support is the revenue it protects and creates. 
(WHITE PAPER) READ ABSTRACT |

Service Providers Put Their Heads in the Cloud by CA Technologies.

March 2012 - (Free Research)
This whitepaper explores the optimism IT services companies have about growth potential in the cloud, and why they are so eager to buy into the hype and invest in the technology. 
(WHITE PAPER) READ ABSTRACT |

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