Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		Solution Guide for Business Continuity & Disaster Recovery by F5 Networks. IT managers today must be ready for the unexpected, especially in consideration of new industry & government rules concerning data protection & disaster recovery. It is only more... >> Discover more offerings from F5 Networks.
		Enterprise Data Quality Solution - ZERO License Cost by Infosolve Technologies, Inc.. Data corruption can occur due to a number of reasons, including integrating non-conforming, flawed data or erroneous data. Learn about the most common reasons that contribute more... >> Discover more offerings from Infosolve Technologies, Inc..

Improving Business Continuity for the Remote Office by Avocent February 12, 2008 - (Free Research) Can you cost-justify complete infrastructure redundancy across multiple sites for the sake of improved business continuity? Learn about other ways to insure your IT is always on.  (WHITE PAPER) READ ABSTRACT |

IT Leadership Strategy: How to Provide World-Class Help Desk Support by Citrix Online - GotoAssist July 2008 - (Free Research) Attend this Webinar to get an under-the-hood look at how GoToAssist Corporate remote support enables the IT organization to be the engine that keeps your end users productive and your company running.  (WEBCAST) READ ABSTRACT |

Achieving Template-based Policy Compliance by Bsafe Information Systems August 2008 - (Free Research) Learn how to achieve template based policy compliance (TBPC) to ensure that your IT shop’s guidelines meet PCI regulations. This podcast shows you how to create templates you can use on systems across the network.  (PODCAST) READ ABSTRACT |

IT Automation: Moving IT from Panic Mode to Managed Mode by Kaseya April 2008 - (Free Research) IT automation provides the means to maximize IT investments and align them with business objectives. Read this white paper to learn more about IT automation and why your clients must understand the need for this strategy and why it is being used today.  (WHITE PAPER) READ ABSTRACT |

How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction.  (WHITE PAPER) READ ABSTRACT |

10 Steps to Continuous Compliance by Bsafe Information Systems October 2008 - (Free Research) This 10-step module for compliance implementation serves as a reference tool to ensure continuous compliance in your organization.  (WHITE PAPER) READ ABSTRACT |

Forrester Consulting - Is Mobile WAN Optimization Right For You? by Riverbed Technology, Inc. November 2008 - (Free Research) Download this paper today and discover the payoff for implementing mobile WAN optimization across your enterprise.  (WHITE PAPER) READ ABSTRACT |

Gartner 2008 Marketscope: Enterprise Backup/Recovery by Syncsort October 2008 - (Free Research) This MarketScope represents a major change in the way that Gartner is evaluating the backup market and measuring vendor success in the market.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Selecting a WAN Optimization Solution: Benchmarking Performance ROI by Shunra Software October 2008 - (Free Research) WAN optimization can ensure that remote users around the world have ready access to critical applications and services. This white paper outlines the principles and practices that will ensure that you do so.  (WHITE PAPER) READ ABSTRACT |

Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises by ABS Associates, Inc. Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization.  (SERVICE)

Extend Workflow and Automation - Taking Process Automation to the Limit by Opalis Software, Inc. June 2008 - (Free Research) The newest release of Opalis Integration Server version 5.5continues to extend the capabilities of workflow automation and integration. Read this paper to learn about the first IT process automation executive dashboard to deliver end-to-end automation.  (WHITE PAPER) READ ABSTRACT |

Improve Customer Service, Call Metrics and Reduce Support Costs Using a Remote Technical Support Solution by NTR Global September 2008 - (Free Research) In this case study, Illumen improved its customer service, call metrics and reduced its support costs by using NTR global’s remote technical support solution. Learn more about NTR support.  (CASE STUDY) READ ABSTRACT |

Developing reliable metrics for comparison of energy-efficiency performance is the first requirement. by Intel Corporation June 2008 - (Free Research) For improving energy efficiency in the data center is the development of reliable metrics for comparison of energy-efficiency performance.  (WHITE PAPER)

Evolving Your XenApp and Presentation Server Infrastructure by Citrix September 2008 - (Free Research) This paper explores the challenges of maintaining the availability and security of applications during disasters and disruptions in order to distill the characteristics of an ideal solution.  (WHITE PAPER) READ ABSTRACT |

White Paper: Mobile Virtualization and Remote Access on Windows Mobile Smartphones by Celio Corp / REDFLY Mobile Companion August 2008 - (Free Research) Remote access and virtualization on the smartphone is a secure and efficient way to provide the mobile workforce access to robust applications and desktop features.  (WHITE PAPER) READ ABSTRACT |

Populating a Data Quality Scorecard with Relevant Metrics by DataFlux Corporation June 2008 - (Free Research) Too often, data governance teams rely on existing measurements as the metrics used to populate a data quality scorecard. But without a defined understanding of the relationship between specific measurement scores and the business’s success criteria, it is difficult to determine how to react to emergent data quality issues..  (WHITE PAPER) READ ABSTRACT |

The ROI of Data Governance: A Revenue Generation Perspective by DataFlux Corporation June 2008 - (Free Research) Read this whitepaper to learn more about data governance, and when it is appropriate to measure data efforts with ROI or other metrics. Learn about an ROI calculator of data governance and how to test assumptions about data.  (WHITE PAPER) READ ABSTRACT |

Customer Information Quality Protection and Assessment by Datanomic A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.  (SOFTWARE PRODUCT)

Selecting an Industry-Standard Metric for Data Center Efficiency by APC February 2008 - (Free Research) This whitepaper discusses the standards for measurement of data center efficiency. It explains some of the metrics that have been used to describe the efficiency of data center physical infrastructure and suggests which metric is the most effective.  (WHITE PAPER) READ ABSTRACT |

CIOs Confront Metric Confusion: How CIOs Successfully Bridge Business and Technology to Build a Well-balanced Performance Management System by SAS Institute Inc. September 2008 - (Free Research) This study results show that most CIOs believe performance management (PM) can help organizations achieve their strategic goals, while other members of the C-suite don’t seem to be as favourable or familiar with the potential of PM.  (WHITE PAPER) READ ABSTRACT |

6 Key Metrics for Measuring Lean Success by Infor September 2008 - (Free Research) This webcast discusses the key metrics that your company can use to help ensure that you accomplished your lean goal.  (WEBCAST) READ ABSTRACT |

Accelerating Remote Access within the Virtualized Enterprise by Certeon September 2008 - (Free Research) As IT managers embrace virtualization to meet important cost reduction and management initiatives, they need to understand the limits that the WAN imposes when remote users try to access consolidated applications from a virtualized data center.  (WHITE PAPER) READ ABSTRACT |

Finding Value in Providing Mobile Workers Access to Corporate Data by BlackBerry March 2008 - (Free Research) Listen to this Webcast to learn about a solution that enables the highest return on investment for securely providing remote workers with wireless access to corporate data in your organization.  (WEBCAST) READ ABSTRACT |

BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP by F5 Networks BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, and WAN latency issues, which impact user performance. BIG-IP WebAccelerator increases interactive user performance for web, Portal, CRM, and Collaboration applications.  (HARDWARE PRODUCT)

Signposts on the Road to Data Center Energy Savings by Continental Resources April 2008 - (Free Research) The EPA report includes a set of recommendations that raise awareness and highlight the need for industry cooperation.  (WHITE PAPER) READ ABSTRACT |

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