WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		Foglight - Application Management to Unify IT and the Business by Dell Software. Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more... >> Discover more offerings from Dell Software.

An Agile Approach to "Metrics": Applied Macromeasurements to Ensure On-Time Delivery by CollabNet January 17, 2011 - (Free Research) This article challenges the value of traditional metrics for managing product development schedules and presents an alternative compatible with Agile approaches such as Scrum and XP. It is written for development managers or Scrum Product Owners who want to make decisions based on empirically derived schedule forecasts instead of shots in the dark.  (WHITE PAPER) READ ABSTRACT |

Enhancing the Customer Experience with Loyalty Management by SAP America, Inc. April 27, 2009 - (Free Research) By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business.  (WHITE PAPER) READ ABSTRACT |

Justifying Your Technology Investments Through ROI by KnowledgeStorm Webinars (E-mail this company) April 27, 2004 - (Free Research) As budgets stay tight and finance professionals become more involved in technology buying decisions, be better prepared to defend your business case through the use of financial metrics and Return on Investment (ROI) calculators.  (WEBCAST) READ ABSTRACT |

Building a Tangible ROI for Data Quality by Harte-Hanks Trillium Software March 13, 2012 - (Free Research) This white paper covers common issues and recommendations on building a business case for data quality initiatives.  (WHITE PAPER) READ ABSTRACT |

E-Guide: Cloud ROI Tips for Finding the Bottom Line by F5 Networks September 12, 2011 - (Free Research) Storage experts know it can be difficult to accurately determine cloud ROI. With pay-as-you-grow formulas driving many cloud storage strategies, it can be a challenge to determine which metrics are most reliable. This e-guide examines steps storage managers can follow to accurately calculate their ROI.  (EGUIDE) READ ABSTRACT |

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM June 2008 - (Free Research) Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates.  (WEBCAST) READ ABSTRACT |

The Total Economic Impact of Lumension Security's Sanctuary by Lumension August 2008 - (Free Research) Lumension's Sanctuary Application and Device Control is an IT-driven solution that automatically enforces endpoint security policies. The financial impact of moving from a "voluntary" compliance solution to an "automatic" one is illustrated  (WHITE PAPER) READ ABSTRACT |

Roadmap to UC Projects that Reap Rewards by SearchUnifiedCommunications.com E-Books November 2009 - (Free Research) This e-book provides a roadmap for building a unified communications business case and offers practical strategies for implementing short-term projects with long-term payback, establishing metrics for ROI evaluation, and setting the stage for adoption of richer collaboration capabilities in the future.  (EBOOK) READ ABSTRACT |

B2B Collaboration: Assessing the ROI of Process Integration Business Value Research Series by Sterling Commerce Manufacturing Solutions March 2008 - (Free Research) Business and IT leaders are under increasing pressure to improve B2B collaboration and the electronic communication capabilities of their organizations. This report looks at the key drivers for B2B collaboration in both the purchase-to-pay and...  (WHITE PAPER) READ ABSTRACT |

Business and Financial Benefits of Virtualization by VMware, Inc. June 2011 - (Free Research) When IT executives engage with VMware they often ask themselves many questions, including “How do my metrics compare to my peers with respect to virtualizing my IT environment?”. This exclusive white paper highlights top anecdotes and qualitative research on virtualization's business and financial benefits. Learn more here.  (WHITE PAPER) READ ABSTRACT |

The Total Economic Impact of CA Technologies’ Business Service Insight Solution by CA Technologies. December 2011 - (Free Research) Read this study conducted by Forrester Consulting on behalf of CA Technologies, you learn about the ROI impact of a SLA management platform that offers features for data metrics, automation, performance monitoring, and more.  (WHITE PAPER) READ ABSTRACT |

Calculating Earned Business Value for an Agile Project by CollabNet July 2010 - (Free Research) In this paper, CollabNet’s Dan Rawsthorne defines Earned Business Value (EBV), a new metric for Agile projects that replaces standard Earned Value Analysis (EVA) metrics. With EBV, Agile teams see a clearer picture of a project’s progress, which can be used to strategically adapt to evolving business conditions.  (WHITE PAPER) READ ABSTRACT |

E-Brief: Architechting Storage for a Virtual Desktop Infrastructure by Dell and VMware February 2012 - (Free Research) In this expert briefing, veteran IT industry consultant Chris Evans drills into the specific challenges that storage managers face when implementing virtual desktop infrastructures, and provides practical tips to help guarantee a VDI project that meets expectations and delivers on its projected ROI.  (EBRIEF) READ ABSTRACT |

Show How Marketing Makes Money: A 5-Step Plan for Proving ROI by Vtrenz, Inc June 2008 - (Free Research) This white paper outlines a simple plan to help ensure the outcome of your evaluation efforts both meaningful and manageable.  (WHITE PAPER) READ ABSTRACT |

Top 5 Best Practices for Creating Effective Campaign Dashboards by Tableau Software June 2008 - (Free Research) We can define an effective marketing dashboard as one that enables marketers to visually display relevant and current campaign, customer, advertising and/or branding information needed to achieve marketing objectives.  (WHITE PAPER) READ ABSTRACT |

JBoss Operations Network: Measuring Business Impact and ROI by Red Hat February 2011 - (Free Research) In today's economic climate, IT organizations are looking for ways to achieve cost savings in the short term. Based on this study, the IT organizations achieved this goal by realizing an average payback period for JBoss Operations Network of a short 5.3 months - recovering their initial investments well within the first half-year of deployment.  (WHITE PAPER) READ ABSTRACT |

Editorial Tip: Measuring the ROI of Social CRM: No easy task by Infor February 2011 - (Free Research) As more organizations invest in social channels, the question of value becomes increasingly important. In social media, ROI alone may not tell the value of the effort, and benefits to the business from the customer service approach could be gauged by a variety of factors. Uncover how to measure the real value of an investment in social CRM.  (EGUIDE) READ ABSTRACT |

Presentation Transcript: The Secret to Maximizing Virtualization ROI in the Dynamic Data Center by Akorri November 2009 - (Free Research) This presentation transcript details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Leveraging the Power of Social Media by Oracle Corporation August 2009 - (Free Research) Download this free white paper and find out how to "Drive Sales Effectiveness with Enterprise-Ready Web 2.0Solutions," "Harvest Social Knowledge for Customer Service," and learn how "Social CRM Turns Customers into Competitive Advantage."  (WHITE PAPER) READ ABSTRACT |

Management Excellence: The Metrics Reloaded by Oracle Corporation September 2008 - (Free Research) In performance management, consistency is king. The simple sounding steps-identify and focus on value drivers, and align the organization to drive results - beg the question: What's the best performance management framework? Read this paper to learn more.  (WHITE PAPER) READ ABSTRACT |

HP Converged Infrastructure Solution for the SAP High Performance Analytic Appliance (HANA) 1.0 by HP & Intel® February 2011 - (Free Research) Today’s businesses require the flexibility and responsiveness of an Instant-On Enterprise, achieving nearly instant access to transactional data at the department level. Read this white paper to learn how to get fast, flexible data for your enterprise.  (WHITE PAPER) READ ABSTRACT |

A Marketing Pilot for FTTH Network Rollout by ECI Telecom November 2010 - (Free Research) Operators who invest in marketing pilots before making a significant network change are better able to plan the service packages and define the target audience. This white paper presents ECI Telecom’s proposed approach to marketing pilots, their possible components, and expected results.  (WHITE PAPER) READ ABSTRACT |

New Strategies Driving Disk-Based Backup and Recovery by EMC Corporation June 2011 - (Free Research) This paper by IDC explains how organizations that are intent on improving key backup and recovery metrics are moving away from tape and ramping up their investments in disk-based technologies. The ROI on making this transition can be significant.  (WHITE PAPER) READ ABSTRACT |

Oracle Enterprise Repository and Oracle Service Registry for SOA Governance by Oracle Corporation May 2009 - (Free Research) Service-oriented architecture (SOA) is an entirely new approach to IT that connects people, process, and technology in a dynamic, distributed environment; however, it also increases system complexity. Read this data sheet to learn how together, Oracle Enterprise Repository and Oracle Service Registry create a solid foundation for SOA governance.  (DATA SHEET) READ ABSTRACT |

The Third Stakeholder: The End-User's Impact on CRM ROI by Knoa Software September 2008 - (Free Research) CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.  (WHITE PAPER) READ ABSTRACT |

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