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Appreciating People: An Asset Perspective on Human Capital by SuccessFactors

April 26, 2012 - (Free Research)
This informative presentation discusses the importance of human capital and its effect on business performance and financial success. 
(VIRTUAL SEMINAR) READ ABSTRACT |

Appreciating People: An Asset Perspective on Human Capital by SuccessFactors

April 26, 2012 - (Free Research)
This informative presentation discusses the importance of human capital and its effect on business performance and financial success. 
(VIRTUAL SEMINAR) READ ABSTRACT |

Social Customer Service: The Pivotal Driver of the Social Enterprise by LiveOps

July 06, 2012 - (Free Research)
Read this paper to see how you can maximize your customer relationship management efforts through social customer service and foster brand loyalty, higher customer lifetime value, enhanced customer experience, and higher revenues. 
(WHITE PAPER) READ ABSTRACT |

Ten Things to Avoid in a Data Model by CA ERwin from CA Technologies

April 20, 2011 - (Free Research)
The construction of a data model is one of the more difficult tasks of software engineering and is often pivotal to the success or failure of a project. Many factors determine the effectiveness of a data model. In this white paper, industry expert Michael Blaha covers the Top 10 pitfalls to avoid - from both the strategy and detail perspective. 
(WHITE PAPER) READ ABSTRACT |

Ten Things to Avoid in a Data Model by CA ERwin from CA Technologies

August 01, 2010 - (Free Research)
The construction of a data model is one of the more difficult tasks of software engineering and is often pivotal to the success or failure of a project. Many factors determine the effectiveness of a data model. In this white paper, industry expert Michael Blaha covers the Top 10 pitfalls to avoid — from both the strategy and detail perspective. 
(WHITE PAPER) READ ABSTRACT |

8 Ways to Minimize Risk Exposure and Contain Litigation Costs by Iron Mountain

March 14, 2012 - (Free Research)
An effective response to litigation requests is pivotal in today's corporate world. Many organizations are struggling to balance litigation-related expenses and organizational risk. This white paper can help. Read this now and gain eight best practice tips for containing the cost of litigation preparation and response while reducing your risk. 
(WHITE PAPER) READ ABSTRACT |

Gartner-A step-by-step approach to successful Business Intelligence by IBM

April 19, 2012 - (Free Research)
Decision-making is buoyed by strong business intelligence (BI). For small to midsize businesses (SMBs), formulating an approach to BI can be a challenge. Incremental steps are pivotal for SMBs, according to this paper featuring insight from Gartner. Read this and learn why starting with the basic before evolving deeper is the proven path. 
(WHITE PAPER) READ ABSTRACT |

The top 10 secrets to using data mining to succeed at CRM: Discover proven strategies and best practices by IBM

April 16, 2012 - (Free Research)
This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan. 
(WHITE PAPER) READ ABSTRACT |

The New CRM Metrics: Putting Them to Work by SearchCRM

January 25, 2013 - (Free Research)
There is added pressure for contact center agents, with customers armed to the teeth with devices to connect with businesses- from tweets to texts to telephone calls. But with proper metrics to gauge their performance and lead to instructive training, some of that pressure can be alleviated. 
(WHITE PAPER) READ ABSTRACT |

Common mortgage records challenges you can't afford to ignore by Iron Mountain

March 14, 2012 - (Free Research)
In today's unstable mortgage environment, the management of your loan documents, both paper and digital, has never proved more paramount. This brief paper outlines five common challenges associated with mortgage filing and offers up a five-step mortgage records management plan to help you save money and increase efficiency. 
(WHITE PAPER) READ ABSTRACT |

Intel IT: Implementing Cloud Storage Metrics by Intel

July 01, 2011 - (Free Research)
<p>You need to have the right metrics in place to measure storage efficiency in your cloud infrastructure. This white paper focuses on three aspects of cloud storage and discusses tools that can help you improve utilization, optimize capacity, and effectively manage costs.</p> 
(WHITE PAPER) READ ABSTRACT |

Implementing Cloud Storage Metrics to Improve Efficiency by Intel

October 04, 2011 - (Free Research)
When moving to the cloud, storage metrics can significantly help to improve efficiency and capacity management, optimizing your SAN environment. Access this white paper to learn how these metrics can help you effectively manage your computing and traditional environments. 
(WHITE PAPER) READ ABSTRACT |

An Agile Approach to "Metrics": Applied Macromeasurements to Ensure On-Time Delivery by CollabNet

January 17, 2011 - (Free Research)
This article challenges the value of traditional metrics for managing product development schedules and presents an alternative compatible with Agile approaches such as Scrum and XP. It is written for development managers or Scrum Product Owners who want to make decisions based on empirically derived schedule forecasts instead of shots in the dark. 
(WHITE PAPER) READ ABSTRACT |

Transaction integrity: The key to customer retention by Iron Mountain

March 14, 2012 - (Free Research)
Read this insightful paper now to learn about the challenges surrounding the proper management of transaction documents, the benefits of optimized transaction protection and leveraging partners for storage and retrieval, individual case studies and so much more. 
(WHITE PAPER) READ ABSTRACT |

Improve and simplify scorecarding and business intelligence by IBM

August 31, 2013 - (Free Research)
In this white paper, learn about a business intelligence technology that includes scorecard capabilities to help you pull data from a diverse range of sources, enabling you to present your metrics in a consistent manner across the entire company. 
(WHITE PAPER) READ ABSTRACT |

Wireless LAN Best Practices for Compliant Care by Aerohive Networks

December 31, 2013 - (Free Research)
Access this white paper to discover how wireless LAN (WLAN) has become a critical part of healthcare network infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Implementing Cloud Storage Metrics to Improve IT Efficiency and Capacity Management by Intel

December 31, 2011 - (Free Research)
Storage capacity utilization metrics provide a framework you can use to analyze and manage SAN storage use across a diverse IT environment. Check out this white paper to explore how capacity metrics can help your organization with efficiency, capacity management, and risk management. 
(WHITE PAPER) READ ABSTRACT |

7 Habits of Highly Successful Surveys by Vovici

October 20, 2009 - (Free Research)
Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more! 
(WHITE PAPER) READ ABSTRACT |

Vital records: The 5% linked to compliance, operations, & enterprise survival by Iron Mountain

March 14, 2012 - (Free Research)
This paper will help you discover what your vital records are through a list of questions you should ask yourself in determining which records fall into this category. You also will learn about the inherent risks associated with inadequate preservation and how to implement an effective and efficient vital records program for your organization. 
(WHITE PAPER) READ ABSTRACT |

Data Protection Report 2008: Best Practices in Data Backup & Recovery by Overland Storage

February 14, 2008 - (Free Research)
This white paper outlines the survey results of over 135 storage professionals to understand the top goals, challenges and trends related to data protection in 2008. Read this white paper to learn what's in store for this year. 
(WHITE PAPER) READ ABSTRACT |

Selecting an Industry-Standard Metric for Data Center Efficiency by APC by Schneider Electric

January 01, 2007 - (Free Research)
This paper explains some of the metrics that have been used to describe the efficiency of data center physical infrastructure and suggests which metric is the most effective. 
(WHITE PAPER) READ ABSTRACT |

Cisco UCS – A Real World TCO Analysis by Cisco Systems, Inc.

April 01, 2011 - (Free Research)
This white paper reveals five opportunities for infrastructure cost savings. Learn how to simplify management of your data center through integration and automation of network, compute, and virtualization technologies. 
(WHITE PAPER) READ ABSTRACT |

ITG Executive Summary: Value Proposition for IBM PureFlex Systems by IBM

April 18, 2012 - (Free Research)
This paper outlines a system that includes industry-leading capabilities at the infrastructure management level. Read on to discover how this option offers the potential to transform the server, storage and network infrastructures that support SAP enterprise environments and allows organizations to extend common management services to non-SAP apps. 
(WHITE PAPER) READ ABSTRACT |

Advanced Case Management for Smarter Energy and Utilities by IBM

October 23, 2010 - (Free Research)
Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter. 
(WHITE PAPER) READ ABSTRACT |

Advanced Case Management: Making its Mark on Key Government Sectors by IBM

May 10, 2012 - (Free Research)
Government agencies are frequently adopting advanced case management strategies to automate processes, streamline practices and achieve better, swifter results. This paper from IBM discusses how advanced case management strategies are taking hold in today's agencies and how these practices can help foster more efficient, effective environments. 
(WHITE PAPER) READ ABSTRACT |

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