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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Foglight - Application Management to Unify IT and the Business by Dell Software.
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Getting Started with Business Process Management by SoftwareAG Inc., USA

February 06, 2009 - (Free Research)
In this whitepaper, you will learn about the different entry points for BPM, ways of ramping up process initiatives, organizational and cultural challenges that BPM practitioners face, and the critical success factors for BPM. 
(WHITE PAPER) READ ABSTRACT |

Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics) by myDIALS Inc.

November 04, 2009 - (Free Research)
This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Performance Metrics: Evaluating your Data Storage Efficiency by IBM

November 19, 2010 - (Free Research)
Performance metrics can help data storage pros judge the effectiveness of their enterprise data storage resources. For example, data storage efficiency can be measured in terms of capacity utilization or productivity (such as performance). Read on to learn how performance metrics can help you evaluate your data storage efficiency. 
(EGUIDE) READ ABSTRACT |

How Does your Service Measure Up? Getting to Grips with Metrics by GoToAssist

July 19, 2011 - (Free Research)
This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

Quick Guide: Getting to Grips with Service Desk Metrics by Citrix Online UK

April 05, 2011 - (Free Research)
This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

Metrics-Based Sales Productivity – Delivering Dividends for Forward Thinking Sales Organizations by IBM

March 05, 2010 - (Free Research)
New Sales Performance Management solutions enable sales leaders to align technology to business need and strategy. Read this paper for a series of discussions related to the metrics-based sales productivity solutions that forward thinking sales organizations are employing to harness the power of the pipeline and take advantage of sales analytics. 
(WHITE PAPER) READ ABSTRACT |

The Value of Performance Metrics in Managing IT Service by CA Technologies.

July 30, 2010 - (Free Research)
Read this paper to learn how CA Technologies is helping IT manage changing environments and assure service levels across the enterprise. 
(WHITE PAPER) READ ABSTRACT |

Test Management: Managing quality in the Agile Enterprise by SearchSoftwareQuality.com

March 11, 2013 - (Free Research)
In this E-Book, explore four main concerns in switching to an Agile software development environment: performance metrics, defect tracking, ALM dashboards, and reducing testing costs. 
(EBOOK) READ ABSTRACT |

Implementing Cloud Storage Metrics to Improve Efficiency by Intel

October 04, 2011 - (Free Research)
When moving to the cloud, storage metrics can significantly help to improve efficiency and capacity management, optimizing your SAN environment. Access this white paper to learn how these metrics can help you effectively manage your computing and traditional environments. 
(WHITE PAPER) READ ABSTRACT |

Best Practices: 10 must-have metrics and benchmarks for better recruiting by SuccessFactors

February 25, 2014 - (Free Research)
To maximize company performance, you need the best talent – and the best talent comes from superior recruiting. This resource counts down 10 must-have metrics and benchmarks for better recruiting. 
(WHITE PAPER) READ ABSTRACT |

The New CRM Metrics: Putting Them to Work by SearchCRM

January 25, 2013 - (Free Research)
There is added pressure for contact center agents, with customers armed to the teeth with devices to connect with businesses- from tweets to texts to telephone calls. But with proper metrics to gauge their performance and lead to instructive training, some of that pressure can be alleviated. 
(WHITE PAPER) READ ABSTRACT |

Application Performance Management in a Virtualized Environment by Compuware Corporation

April 12, 2011 - (Free Research)
This white paper focuses on the APM challenges of implementing VMware’s ESX server, the leading virtualization solution in use today, and the application performance challenges when running in a VMware ESX environment, successful approaches to solving these challenges, and how Compuware’s Vantage 11.5 provides a complete VMware APM solution. 
(WHITE PAPER) READ ABSTRACT |

Improve and simplify scorecarding and business intelligence by IBM

August 31, 2013 - (Free Research)
In this white paper, learn about a business intelligence technology that includes scorecard capabilities to help you pull data from a diverse range of sources, enabling you to present your metrics in a consistent manner across the entire company. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Performance Management - Management Excellence Metrics Reloaded by Oracle Corporation

September 01, 2008 - (Free Research)
In this exclusive white paper from Oracle, read how Oracle’s Strategy-to-Success management framework provides that critical framework context. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Performance Management: Connecting The Dots by Oracle Corporation UK Ltd

October 11, 2007 - (Free Research)
This white paper demonstrates how an enterprise performance management (EPM) system connects people and processes, metrics, businesses, and systems. It introduces important criteria for successful design and implementation while also exploring the far-reaching benefits of EPM: improved decision-making and greater competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience (CX) Metrics and Key Performance Indicators by Oracle Corporation

September 30, 2012 - (Free Research)
This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value. 
(WHITE PAPER) READ ABSTRACT |

Workforce Data in the Boardroom - Communicating Metrics to Boards of Directors by SuccessFactors

September 30, 2011 - (Free Research)
This resource offers insight to help you communicate workforce performance and productivity data to senior executives using the right human capital metrics. 
(WHITE PAPER) READ ABSTRACT |

Performance Management Isn’t Only for Executives by Information Builders

September 21, 2012 - (Free Research)
In today's highly competitive environment, it is paramount that businesses utilize reliable, real-time data in order to improve decision-making and overall performance – but 42% of organizations are dissatisfied with their current practices. Read on to learn how to improve your performance management and business intelligence strategies today. 
(WHITE PAPER) READ ABSTRACT |

Comparative Performance Review: Endpoint Security Performance in Desktop Virtualization Environments by Trend Micro, Inc.

October 20, 2010 - (Free Research)
This full report contains empirically validated data gathered during 8 weeks of testing. The goal of these tests was to establish the availability, and where possible effectiveness and performance, of leading endpoint security products, specifically in a Virtual Desktop Infrastructure. 
(WHITE PAPER) READ ABSTRACT |

10 Metrics Every IT Solutions Provider Should Be Tracking by Autotask Corporation

January 22, 2014 - (Free Research)
The ability to receive and analyze data for businesses is to increase reliability and performance. This guide explores 10 key metrics that IT solutions providers should be tracking. 
(WHITE PAPER) READ ABSTRACT |

Scorecarding with IBM Cognos 8 Business Intelligence: Monitor, Manage and Perform by IBM

November 14, 2011 - (Free Research)
Scorecards help you define, monitor and manage your company's critical metrics. By translating tactics and strategies into specific, measurable objectives, scorecards help you link corporate strategy to operations and ensure that your company's goals are consistently defined, understood and communicated. 
(WHITE PAPER) READ ABSTRACT |

Accelerate Performance in Human Resources by SAP America, Inc.

January 27, 2012 - (Free Research)
This white paper addresses HR challenges and metrics solutions for improving operations. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM

June 2008 - (Free Research)
Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates. 
(WEBCAST) READ ABSTRACT |

Field Measurements of Ethernet Performance by Fluke Networks

April 2010 - (Free Research)
Various metrics can quantify and characterize network performance. Test plans can be written to satisfy varying organizational objectives. This white paper will describe advancements in field measurement of end-to-end Ethernet performance. 
(WHITE PAPER) READ ABSTRACT |

Metrics That Matter: An Intelligent Approach for IT Service Providers by Autotask Corporation

January 2014 - (Free Research)
This whitepaper details the growth in business analytics and how data can be leveraged to get a leg up on the competition. 
(WHITE PAPER) READ ABSTRACT |

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