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Metrics That Matter: An Intelligent Approach for IT Service Providers by Autotask Corporation

January 24, 2014 - (Free Research)
This whitepaper details the growth in business analytics and how data can be leveraged to get a leg up on the competition. 
(WHITE PAPER) READ ABSTRACT |

Got Bad Data? Part 2 - Applying Business Analytics Webinar Series by SAS

June 25, 2009 - (Free Research)
SAS presents part 2 of their webinar series “"Got Bad Data?”. In this latest installment, we'll be discussing the Business analytics framework, data quality as a process, data collection, following data flows and uses, data quality and metrics, and continuous learning and improvement. 
(WEBCAST) READ ABSTRACT |

Five Fundamental Data Quality Practices by Pitney Bowes Business Insight

January 11, 2010 - (Free Research)
When developing or reengineering the enterprise architecture, implementing fundamental data quality practices can reduce the complexity of the data management framework thus reducing effort, risk, and leading to a high degree of trust in enterprise information. Read this paper to learn more about data quality practices and core data services. 
(WHITE PAPER) READ ABSTRACT |

Cost-Effective Business Intelligence as a Service by Information Builders

December 05, 2011 - (Free Research)
This paper discusses the key requirements for successfully building and deploying SaaS-based business intelligence (BI) applications for external users. It also explains which BI platform is ideal for companies seeking to make vital, timely corporate information available outside the firewall. 
(WHITE PAPER) READ ABSTRACT |

Mortgage Company Uses DataFlux Technology to Improve Reporting, Manage Compliance by DataFlux Corporation

January 14, 2009 - (Free Research)
Read how using DataFlux technology, this financial company implemented a data governance program, creating more complete and accurate data and drastically reducing the time needed to comply with Federal reporting regulations. 
(CASE STUDY) READ ABSTRACT |

Splunk for Application Management by Splunk

April 03, 2012 - (Free Research)
This paper examines features and benefits of a unified application management structure that can give you real-time data access, custom dashboards, performance metrics and more. 
(WHITE PAPER) READ ABSTRACT |

Data Quality Considerations in Master Data Management Structure by Pitney Bowes Group 1 Software

September 13, 2011 - (Free Research)
This white paper discusses the challenges, solutions and importance of data management consolidation within an organization. 
(WHITE PAPER) READ ABSTRACT |

Data Quality: The Foundation of Operational Effectiveness by Pitney Bowes Group 1 Software

September 13, 2011 - (Free Research)
This white paper discusses the importance of data quality operations and how to successfully implement a data quality strategy into your organization. 
(WHITE PAPER) READ ABSTRACT |

Experts reveal the top 5 data integration best practices by Advent Global Solutions Inc.

September 28, 2011 - (Free Research)
In this E-Guide readers will learn expert tips to ensure integration success. 
(EGUIDE) READ ABSTRACT |

8 Great Ways to Improve Your Quarter-End Analysis and Reporting by Prophix Software

January 27, 2012 - (Free Research)
Read this white paper and learn more on how to use these tools to move beyond reporting and spend more time on the analysis of your key performance indicators. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Planning and Budgeting by Prophix Software

January 27, 2012 - (Free Research)
Read this white paper to learn more on the best practices that will enable your company to transform its budgeting and planning cycle. 
(WHITE PAPER) READ ABSTRACT |

Building a Tangible ROI for Data Quality by Harte-Hanks Trillium Software

March 13, 2012 - (Free Research)
This white paper covers common issues and recommendations on building a business case for data quality initiatives. 
(WHITE PAPER) READ ABSTRACT |

Service and Support: Made to Measure Using Consona Analytics as a Roadmap to Success by Consona Corporation

October 01, 2009 - (Free Research)
Management 101 tells us that success in business starts with setting goals and measuring progress toward them. Service and support success requires that all stakeholders know where they’re going and how they’re doing. 
(WHITE PAPER) READ ABSTRACT |

Mobile, Social, Analytics Offer Promise but Demand New Metrics by IBM

March 15, 2013 - (Free Research)
A successful social media analytics endeavor involves changing your business practices and metrics in order to adapt to these new technologies.  This expert e-guide explains how your organization should rethink metrics in order to maximize the value of social technologies, analytics, and mobile devices. 
(EGUIDE) READ ABSTRACT |

Overcoming the insight deficit by ComputerWeekly.com

September 05, 2011 - (Free Research)
Learn how you can empower your employees to make the most of big data and data analytics in this executive guide from the Corporate Executive Board. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Discover information integration and governance in your organization by IBM

May 05, 2011 - (Free Research)
In this presentation transcript, Ron Powell will provide an overview of the information integration and governance theme and discuss the importance of the five topics within that theme: information integration, MDM, data warehousing and analytics, database management and tools, and database security and privacy, and lifecycle management. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Tackling Increasing SMF Data Volumes and Decreasing Resources in the Mainframe Environment by CA Technologies.

August 2008 - (Free Research)
Read this paper to learn how the CA Mainframe Resource Management Suite helps fulfill the intricate information needs of today's enterprise IT infrastructure management environments, helping your IT professionals harness SMF metrics. 
(WHITE PAPER) READ ABSTRACT |

Storage Chargeback: Critical Metrics and Real-world Examples by APTARE

October 2013 - (Free Research)
In this case study, learn how an automated strategy for reporting on storage utilization and the resulting charges enabled one organization to streamline the chargeback reporting process, improve productivity, increase storage utilization, and more. 
(CASE STUDY) READ ABSTRACT |

The New CRM Metrics: Putting Them to Work by SearchCRM

January 2013 - (Free Research)
There is added pressure for contact center agents, with customers armed to the teeth with devices to connect with businesses- from tweets to texts to telephone calls. But with proper metrics to gauge their performance and lead to instructive training, some of that pressure can be alleviated. 
(WHITE PAPER) READ ABSTRACT |

Practical and Flexible IT Service Management for the Real World by Numara Software

January 2009 - (Free Research)
This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today. 
(WEBCAST) READ ABSTRACT |

Quest MessageStats™ by Dell Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT)

Why Service Level Management is Mission Critical for all IT Service Providers by Autotask Corporation

December 2010 - (Free Research)
Service Level Management is the process of setting benchmarks for service level performance, measuring that performance and ensuring compliance with your service goals and your customers' expectations. Read this whitepaper to learn how to make the most of your Service Level Management (SLM) tools. 
(WHITE PAPER) READ ABSTRACT |

Tips for an effective document records management strategy by Arrow and HP

February 2013 - (Free Research)
This expert E-Guide outlines three steps you can take to achieve a broad view when setting up your records management policy and automated procedures. Also inside, count down four factors that inform an effective strategy for document management tools – read on to learn more. 
(EGUIDE) READ ABSTRACT |

6 Key Metrics for Measuring Lean Success by Infor

September 2008 - (Free Research)
This webcast by IndustryWeek discusses the key metrics your company can use to help ensure you accomplish you lean goals. It brings together members of the manufacturing community to discuss strategic and operational initiatives. 
(WEBCAST) READ ABSTRACT |

How Does your Service Measure Up? Getting to Grips with Metrics by GoToAssist

July 2011 - (Free Research)
This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

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