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Metrics That Matter: An Intelligent Approach for IT Service Providers by Autotask Corporation

January 24, 2014 - (Free Research)
This whitepaper details the growth in business analytics and how data can be leveraged to get a leg up on the competition. 
(WHITE PAPER) READ ABSTRACT |

Got Bad Data? Part 2 - Applying Business Analytics Webinar Series by SAS

June 25, 2009 - (Free Research)
SAS presents part 2 of their webinar series “"Got Bad Data?”. In this latest installment, we'll be discussing the Business analytics framework, data quality as a process, data collection, following data flows and uses, data quality and metrics, and continuous learning and improvement. 
(WEBCAST) READ ABSTRACT |

Mortgage Company Uses DataFlux Technology to Improve Reporting, Manage Compliance by DataFlux Corporation

January 14, 2009 - (Free Research)
Read how using DataFlux technology, this financial company implemented a data governance program, creating more complete and accurate data and drastically reducing the time needed to comply with Federal reporting regulations. 
(CASE STUDY) READ ABSTRACT |

Data Quality Considerations in Master Data Management Structure by Pitney Bowes Group 1 Software

September 13, 2011 - (Free Research)
This white paper discusses the challenges, solutions and importance of data management consolidation within an organization. 
(WHITE PAPER) READ ABSTRACT |

Data Quality: The Foundation of Operational Effectiveness by Pitney Bowes Group 1 Software

September 13, 2011 - (Free Research)
This white paper discusses the importance of data quality operations and how to successfully implement a data quality strategy into your organization. 
(WHITE PAPER) READ ABSTRACT |

Five Fundamental Data Quality Practices by Pitney Bowes Business Insight

January 11, 2010 - (Free Research)
When developing or reengineering the enterprise architecture, implementing fundamental data quality practices can reduce the complexity of the data management framework thus reducing effort, risk, and leading to a high degree of trust in enterprise information. Read this paper to learn more about data quality practices and core data services. 
(WHITE PAPER) READ ABSTRACT |

Building a Tangible ROI for Data Quality by Harte-Hanks Trillium Software

March 13, 2012 - (Free Research)
This white paper covers common issues and recommendations on building a business case for data quality initiatives. 
(WHITE PAPER) READ ABSTRACT |

Cost-Effective Business Intelligence as a Service by Information Builders

December 05, 2011 - (Free Research)
This paper discusses the key requirements for successfully building and deploying SaaS-based business intelligence (BI) applications for external users. It also explains which BI platform is ideal for companies seeking to make vital, timely corporate information available outside the firewall. 
(WHITE PAPER) READ ABSTRACT |

Splunk for Application Management by Splunk

April 03, 2012 - (Free Research)
This paper examines features and benefits of a unified application management structure that can give you real-time data access, custom dashboards, performance metrics and more. 
(WHITE PAPER) READ ABSTRACT |

Experts reveal the top 5 data integration best practices by Advent Global Solutions Inc.

September 28, 2011 - (Free Research)
In this E-Guide readers will learn expert tips to ensure integration success. 
(EGUIDE) READ ABSTRACT |

8 Great Ways to Improve Your Quarter-End Analysis and Reporting by Prophix Software

January 27, 2012 - (Free Research)
Read this white paper and learn more on how to use these tools to move beyond reporting and spend more time on the analysis of your key performance indicators. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Planning and Budgeting by Prophix Software

January 27, 2012 - (Free Research)
Read this white paper to learn more on the best practices that will enable your company to transform its budgeting and planning cycle. 
(WHITE PAPER) READ ABSTRACT |

Using Code Quality Metrics in Management of Outsourced Development and Maintenance by McCabe Software, Inc.

March 13, 2009 - (Free Research)
This paper provides answers to basic questions relating to the management of outsourced development and maintenance. What is the metrics approach to managing sub-contractors? What is the quality of the code expected to be that has been developed by the sub-contractor? Read on for the answers to these and other important considerations. 
(WHITE PAPER) READ ABSTRACT |

eGuide HR Metrics Key to Strategic Planning by Workday

May 22, 2013 - (Free Research)
In this expert e-guide, human resources (HR) leaders will learn how to more effectively apply HR analytics by improving the ways they find, interpret, and use data. Read on now to get started. 
(EGUIDE) READ ABSTRACT |

Quest MessageStats™ by Dell Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT)

ACP- The Truth About Power Consumption Starts Here by Dell, Inc. and AMD

August 24, 2011 - (Free Research)
Based on customer demands, one company as developed a new metric designed to give customers a more accurate idea of the power consumed by the processor, thus enabling the customer to more accurately plan for future power budgets. 
(WHITE PAPER) READ ABSTRACT |

Key Methods for Managing Complex Database Environments by Dell Software

February 02, 2011 - (Free Research)
Discover what you need to know to successfully manage your diverse database infrastructures in this new white paper. Download your copy today. 
(WHITE PAPER) READ ABSTRACT |

Building a Long-term Strategy for IT Sustainability by Intel Corporation

April 01, 2009 - (Free Research)
Intel IT is engaged in developing a broad, ongoing sustainability strategy to help Intel consume fewer resources and emit less waste. In analyzing the business case for IT sustainability, we identified the bottom-line benefits and defined the metrics that enabled us to effectively reduce our environmental footprint. 
(WHITE PAPER)

Boost the Value of Information With Master Data Management by Information Builders

December 05, 2011 - (Free Research)
This paper explains master data in more detail, offers guidance for planning a master data management (MDM) plan and focuses on aligning IT with your business needs. 
(WHITE PAPER) READ ABSTRACT |

The New CRM Metrics: Putting Them to Work by SearchCRM

January 25, 2013 - (Free Research)
There is added pressure for contact center agents, with customers armed to the teeth with devices to connect with businesses- from tweets to texts to telephone calls. But with proper metrics to gauge their performance and lead to instructive training, some of that pressure can be alleviated. 
(WHITE PAPER) READ ABSTRACT |

Multichannel Contact Centers: Metrics and Realities by Five9

June 03, 2014 - (Free Research)
This expert e-guide discusses the new multichannel realities of the contact center and explores how technologies have started to reflect these changes, as well as tips for benchmarking these new metrics. While there is no agreed-upon industry standard for call center metrics, you can review 11 of the most important ones inside. 
(EGUIDE) READ ABSTRACT |

6 Key Metrics for Measuring Lean Success by Infor

September 2008 - (Free Research)
This webcast by IndustryWeek discusses the key metrics your company can use to help ensure you accomplish you lean goals. It brings together members of the manufacturing community to discuss strategic and operational initiatives. 
(WEBCAST) READ ABSTRACT |

How Does your Service Measure Up? Getting to Grips with Metrics by GoToAssist

July 2011 - (Free Research)
This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

Quick Guide: Getting to Grips with Service Desk Metrics by Citrix Online UK

April 2011 - (Free Research)
This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

How to: Establishing a baseline for manufacturing metrics by IQMS

October 2013 - (Free Research)
Fore a look at mission-crticial metrics, this e-guide provides an overview of Overall Equipment Effectiveness (OEE) metrics and the Supply Chain Operations Reference (SCOR) model, addressing the fundamental tenets and benefits of each. 
(EGUIDE) READ ABSTRACT |

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