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Foglight - Application Management to Unify IT and the Business by Dell Software.
Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more...
>> Discover more offerings from Dell Software.

Quest MessageStats™ by Dell Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT)

Five Steps to Secure Outsourced Application Development by Veracode, Inc.

May 10, 2010 - (Free Research)
Application security has become a top concern for security professionals striving to control their company’s overall risk profile. Meanwhile, companies are also saving money by outsourcing more and more custom code creation. This white paper outlines five best practices that enterprises can use to secure their outsourced application development. 
(WHITE PAPER) READ ABSTRACT |

Solution Spotlight: Effective Content Analytics by IBM

January 23, 2014 - (Free Research)
Access the following expert e-guide and gain insight from web content analytics guru, Geoffrey Bock, on how to effectively tag your business events, ultimately improving your overall WCM strategy. Plus, learn how a major police department used text analytics to fight crime. 
(EGUIDE) READ ABSTRACT |

E-Brief: Architechting Storage for a Virtual Desktop Infrastructure by SearchStorage.com

February 23, 2012 - (Free Research)
In this expert briefing, veteran IT industry consultant Chris Evans drills into the specific challenges that storage managers face when implementing virtual desktop infrastructures, and provides practical tips to help guarantee a VDI project that meets expectations and delivers on its projected ROI. 
(EBRIEF) READ ABSTRACT |

Multichannel Contact Centers: Metrics and Realities by Five9

June 03, 2014 - (Free Research)
This expert e-guide discusses the new multichannel realities of the contact center and explores how technologies have started to reflect these changes, as well as tips for benchmarking these new metrics. While there is no agreed-upon industry standard for call center metrics, you can review 11 of the most important ones inside. 
(EGUIDE) READ ABSTRACT |

Effectively Balancing Speed, Quality and Cost Metrics by Citrix Online- GoToAssist

October 10, 2011 - (Free Research)
Read this white paper to gain insight to new ways to leverage remote support platforms to create effective dashboards for customer and technical support. Along with recommendations for what to include in service dashboards. 
(WHITE PAPER) READ ABSTRACT |

Using Code Quality Metrics in Management of Outsourced Development and Maintenance by McCabe Software, Inc.

March 13, 2009 - (Free Research)
This paper provides answers to basic questions relating to the management of outsourced development and maintenance. What is the metrics approach to managing sub-contractors? What is the quality of the code expected to be that has been developed by the sub-contractor? Read on for the answers to these and other important considerations. 
(WHITE PAPER) READ ABSTRACT |

Intel IT: Implementing Cloud Storage Metrics by Intel

July 01, 2011 - (Free Research)
<p>You need to have the right metrics in place to measure storage efficiency in your cloud infrastructure. This white paper focuses on three aspects of cloud storage and discusses tools that can help you improve utilization, optimize capacity, and effectively manage costs.</p> 
(WHITE PAPER) READ ABSTRACT |

Mobile, Social, Analytics Offer Promise but Demand New Metrics by IBM

March 15, 2013 - (Free Research)
A successful social media analytics endeavor involves changing your business practices and metrics in order to adapt to these new technologies.  This expert e-guide explains how your organization should rethink metrics in order to maximize the value of social technologies, analytics, and mobile devices. 
(EGUIDE) READ ABSTRACT |

Implementing Cloud Storage Metrics to Improve Efficiency by Intel

October 05, 2011 - (Free Research)
Access this resource to learn about a storage metrics methodology that can expand to both the private cloud and traditional enterprise environments. 
(WHITE PAPER) READ ABSTRACT |

Power Metrics for Data Centers by Intel Corporation

June 30, 2009 - (Free Research)
Some of the most useful benchmarks and metrics in evaluating server performance are provided in this article along with descriptions to help IT managers identify the ones that best fit their organization. 
(BOOK)

Calculating Earned Business Value for an Agile Project by CollabNet

July 13, 2010 - (Free Research)
In this paper, CollabNet’s Dan Rawsthorne defines Earned Business Value (EBV), a new metric for Agile projects that replaces standard Earned Value Analysis (EVA) metrics. With EBV, Agile teams see a clearer picture of a project’s progress, which can be used to strategically adapt to evolving business conditions. 
(WHITE PAPER) READ ABSTRACT |

CA eHealth Performance Manager Solution Implementation by CA Technologies.

April 28, 2009 - (Free Research)
This paper is an introduction to CA eHealth Performance Manager. This solution pinpoints network performance problems in real time, plans for future network capacity needs and identifies historical performance trends while improving staff productivity and maximizing your software investment. 
(DATA SHEET) READ ABSTRACT |

E-Guide: Application Lifecycle Management Tools and Processes by Hewlett-Packard Company

March 01, 2012 - (Free Research)
CIOs are always looking for ways to deliver higher quality software faster, especially in today's bottleneck-prone Agile and iterative environments. As this e-guide explains, streamlining the number of software quality metrics you use as well as implementing lifecycle virtualization can significantly improve your development efficiency. 
(EGUIDE) READ ABSTRACT |

Choosing a Remote DBA instead of a Full-time Consultant? by Ntirety

June 2008 - (Free Research)
Relational databases like Oracle grow 3x to 5x in size every three years, but most are not backed up properly. Learn about one of the newest trends in the industry: to outsource or out-task to your database administration needs. 
(WHITE PAPER) READ ABSTRACT |

America's Quest for IPv6 - Part II: An Analysis of the Business and Financial Metrics of the Coming IPv6 Marketplace by Command Information

June 2008 - (Free Research)
the transition to IPv6 is very much on its way to becoming a viable, profitable market. This white paper this conclusion with some attention grabbing highlights... 
(WHITE PAPER) READ ABSTRACT |

E-Zine: Software Testing Vol.2 - Testing Strategies for Complex Environments: Agile, SOA by IBM

December 2010 - (Free Research)
In this issue of SearchSoftwareQuality.com's Software Testing e-zine, we'll discuss a Service Oriented Architecture (SOA) as a new testing environment as well as an Agile software development (ASD) methodology. 
(EZINE)

Intel IT: Taking Power Management to the Limit--and Beyond by Intel Corporation

November 2008 - (Free Research)
Intel maximizes power and thermal management in an aging data center to add needed servers--without expensive new infrastructure. 
(CASE STUDY)

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com

January 2012 - (Free Research)
This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations. 
(IT BRIEFING) READ ABSTRACT |

Key Points When Considering a Videoconferencing Platform/Manufacturer by LifeSize

March 2011 - (Free Research)
There are key points to consider when looking for a videoconferencing system. As independent Telecommunications and IT consultants, what we do is to evaluate various products and systems. Check out this paper to learn more about what to should consider when selecting a videoconferencing system, including cost, technology, features, and service.  
(WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

Software Testing eZine Vol.2 - Testing Strategies for Complex Environments: Agile, SOA by SearchSoftwareQuality.com

May 2009 - (Free Research)
In this issue of SearchSoftwareQuality.com's Software Testing eZine, we'll discuss a Service Oriented Architecture (SOA) as a new testing environment as well as an Agile software development (ASD) methodology. 
(EZINE)

Test Management: Managing quality in the Agile Enterprise by SearchSoftwareQuality.com

March 2013 - (Free Research)
In this E-Book, explore four main concerns in switching to an Agile software development environment: performance metrics, defect tracking, ALM dashboards, and reducing testing costs. 
(EBOOK) READ ABSTRACT |

Virtual Firsthand Training – A New Dimension of SAP® Education by SAP America, Inc.

September 2010 - (Free Research)
This paper describes how new virtual learning options from the SAP® Education organization fulfill the requirements of many companies and consultants. Continue reading to learn how they reduce training investments, meet various needs, and offer a flexible learning approach. 
(WHITE PAPER) READ ABSTRACT |

The Best Best Practice Guide: Benchmarking for Service Desk Success by GoToAssist

November 2010 - (Free Research)
Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more! 
(WHITE PAPER) READ ABSTRACT |

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