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Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT)

Quest MessageStats™ by Quest Software, now a part of Dell Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT)

Expert guide: How to design job roles and plan careers structures in the IT department by ComputerWeekly.com November 23, 2010 - (Free Research) Somewhere between our in-depth consultants’ guides and our short AnalystNotes that discuss specific aspects of IT careers, there is a need for an up-to-dateoverview of IT career structures. This is it.  (WHITE PAPER) READ ABSTRACT |

6 Key Metrics for Measuring Lean Success by Infor September 2008 - (Free Research) This webcast by IndustryWeek discusses the key metrics your company can use to help ensure you accomplish you lean goals. It brings together members of the manufacturing community to discuss strategic and operational initiatives.  (WEBCAST) READ ABSTRACT |

The Guide to Data Movement and Governance by IBM November 2011 - (Free Research) Missed opportunities and lost revenue might be the least of your worries. In some cases, poor practices can lead to lawsuits, fines and even the failure of the business itself. The purpose of this e-guide is to help you grasp the measures that can keep your organization on track to meet objectives and stay in line with regulations.  (EGUIDE) READ ABSTRACT |

Competency Management: The Foundation for Talent Mangement by Plateau System LTD. May 2008 - (Free Research) Be ready for the talent crisis by establishing a baseline set of objective metrics that will help you make the best talent management decisions. Learn how to develop a competency model for your talent management solution, without overwhelming effort.  (WHITE PAPER) READ ABSTRACT |

The Social Customer ebook "Rethinking Customer Service: The Call Center as Corporate Information Hub" by SAP America, Inc. December 2011 - (Free Research) This e-book looks at how the call center in particular can help drive a proactive, rather than reactive, approach to business. Experts from the call center world share strategies and mindset shifts that must take place as customers demand more and more information about the products and services that they consume.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly 16 August 2011: Read our analysis of the week’s biggest news stories in IT and in-depth features examining the latest technology trends by ComputerWeekly.com August 2011 - (Free Research) In this week’s issue of Computer Weekly we kick-off a programme of content aimed at providing a resource for IT training, education and career development. We also look at the controversial supplier contracts for the NHS IT programme, and examine the challenges of Big Data - plus our usual analysis of the week’s news. Download the latest issue now.  (EBOOK) READ ABSTRACT |

Top 5 Best Practices for Creating Effective Campaign Dashboards by Tableau Software June 2008 - (Free Research) We can define an effective marketing dashboard as one that enables marketers to visually display relevant and current campaign, customer, advertising and/or branding information needed to achieve marketing objectives.  (WHITE PAPER) READ ABSTRACT |

Capacity Allocation Efficiency Explained - Presentation Transcript by Dell, Inc. September 2012 - (Free Research) Jon William Toigo offers up his five best tips for maximizing efficiency in today's complex data storage environments. This tip covers capacity allocation efficiency, including advice on how to prevent storage-related downtime.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

FalconStor Virtual Tape Library (VTL) and Deduplication Performance by FalconStor Software July 2009 - (Free Research) FalconStor commissioned Demartek to validate the performance of the FalconStor VTL solution and its deduplication solutions, as they come from the factory, without any special tuning adjustments. The sustained performance of these solutions is impressive, and was measured using conservative data intended to be typical of many enterprises.  (ANALYST REPORT) READ ABSTRACT |

Demartek Report: FalconStor Virtual Tape Library (VTL) and Deduplication Performance by FalconStor Software July 2009 - (Free Research) To evaluate the performance of its solutions, FalconStor commissioned Demartek to validate the performance of the FalconStor VTL solution and its deduplication solutions - as they come from the factory, without any special tuning adjustments. The sustained performance of these solutions is impressive and was measured using conservative data.  (ANALYST REPORT) READ ABSTRACT |

Succession Planning: The Key to Surviving the Talent Crisis by Plateau System LTD. March 2008 - (Free Research) By moving succession planning to the forefront of the corporate agenda and taking a proactive approach to leadership and employee development today, organizations are laying a solid foundation for smooth leadership transitions in the future.  (WHITE PAPER) READ ABSTRACT |

Why Web Performance Matters: Is Your Site Driving Customers Away? by Compuware Corporation April 2011 - (Free Research) In this white paper, you’ll learn about the direct impact Web performance has on business results. And discover powerful tools for driving the superior customer experience, and business revenues, you demand from your Website.  (WHITE PAPER) READ ABSTRACT |

Scorecarding with IBM Cognos 8 Business Intelligence: Monitor, Manage and Perform by IBM November 2011 - (Free Research) Scorecards help you define, monitor and manage your company's critical metrics. By translating tactics and strategies into specific, measurable objectives, scorecards help you link corporate strategy to operations and ensure that your company's goals are consistently defined, understood and communicated.  (WHITE PAPER) READ ABSTRACT |

Whitepaper: 10 Reasons Why Documents and Spreadsheets Are Killing Your Career by Blueprint Software Systems Inc. December 2012 - (Free Research) This helpful white paper outlines 10 reasons why documents and spreadsheets are hindering your project performance and slowing down your entire application development lifecycle.  (WHITE PAPER) READ ABSTRACT |

Lightning Fast Recovery to and from the Cloud by Vision Solutions December 2011 - (Free Research) The right way to evaluate the quality of your system and data protection is to evaluate the Recovery Time Objective and Recovery Point Objective. These metrics define how long you think it will take you to get back online and how current the data has to be. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Cloud Backup and Recovery by Vision Solutions September 2010 - (Free Research) The right way to evaluate the quality of your system and data protection is to evaluate the Recovery Time Objective (RTO) and Recovery Point Objective (RPO). These metrics define how long you think it will take you to get back online and how current the data has to be. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Taleo Research White Paper - Career Site 2.0: Taking the Lead in the War for Talent by Taleo February 2008 - (Free Research) This paper focuses on the next generation of corporate career websites, the candidate experience, and the opportunities to implement Web 2.0 features and functionality to gain competitive advantage in the midst of a war for talent.  (WHITE PAPER) READ ABSTRACT |

Field Measurements of Ethernet Performance by Fluke Networks April 2010 - (Free Research) Various metrics can quantify and characterize network performance. Test plans can be written to satisfy varying organizational objectives. This white paper will describe advancements in field measurement of end-to-end Ethernet performance.  (WHITE PAPER) READ ABSTRACT |

Women in Technology 2012 by ComputerWeekly.com July 2012 - (Free Research) Women technology experts find their careers just as rewarding as men, but image problems are deterring new female recruits, this exclusive research from Computer Weekly and Mortimer Spinks reveals.  (ESSENTIAL GUIDE) READ ABSTRACT |

Using Code Quality Metrics in Management of Outsourced Development and Maintenance by McCabe Software, Inc. March 2009 - (Free Research) This paper provides answers to basic questions relating to the management of outsourced development and maintenance. What is the metrics approach to managing sub-contractors? What is the quality of the code expected to be that has been developed by the sub-contractor? Read on for the answers to these and other important considerations.  (WHITE PAPER) READ ABSTRACT |

An Agile Approach to "Metrics": Applied Macromeasurements to Ensure On-Time Delivery by CollabNet January 2011 - (Free Research) This article challenges the value of traditional metrics for managing product development schedules and presents an alternative compatible with Agile approaches such as Scrum and XP. It is written for development managers or Scrum Product Owners who want to make decisions based on empirically derived schedule forecasts instead of shots in the dark.  (WHITE PAPER) READ ABSTRACT |

Finding Gold with Analytics: 5 Key Metrics for Successful Software Development by CollabNet July 2009 - (Free Research) Join us for a live demonstration of 5 key metrics you can use to answer many of the biggest, meatiest issues that confront development teams, and learn practical approaches for increasing efficiency and software quality in your development projects.  (WEBCAST)

CompTIA: Updates to A+ Certification Exams by Global Knowledge January 2013 - (Free Research) This white paper details the updates made to the CompTIA A+ certification exams. Learn more about the 700 and 800 series available and find out what to expect from each exam set so that you can adequately prepare.  (WHITE PAPER) READ ABSTRACT |

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