Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Mobile, Social, Analytics Offer Promise but Demand New Metrics by IBM March 15, 2013 - (Free Research) A successful social media analytics endeavor involves changing your business practices and metrics in order to adapt to these new technologies.  This expert e-guide explains how your organization should rethink metrics in order to maximize the value of social technologies, analytics, and mobile devices.  (EGUIDE) READ ABSTRACT |

Editorial Tip: CRM Expert Predictions for 2011 by Infor February 14, 2011 - (Free Research) With 2010 behind us, SearchCRM.com asked some industry experts what they see in store for 2011. It's clear that CRM practitioners can look forward to a heavy dose of social CRM, mobile requirements and a continued emphasis on the customer experience.  (EGUIDE) READ ABSTRACT |

MapXTreme Java Edition Data Sheet by Pitney Bowes Business Insight January 01, 2007 - (Free Research) MapXtreme Java is a 100% Java mapping engine designed to enable the use of location intelligence on the desktop, over the internet or through your organization intranet or extranet.  (DATA SHEET) READ ABSTRACT |

BlackBerry Java Development Environment by BlackBerry May 2008 - (Free Research) The BlackBerry® Java® Development Environment (BlackBerry JDE) is a fully integrated development environment and simulation tool for building Java Micro Edition (Java ME™) applications for Java-based BlackBerry® smartphones  (DEMO) READ ABSTRACT |

Introduction to Blackberry® Java® Development by BlackBerry January 2009 - (Free Research) The Blackberry® Java® Development Environment (BlackBerry JDE) is a fully integrated development environment and simulation tool for building Java Micro Edition (Java ME™) applications for Java-based Blackberry® smartphones.  (WEBCAST) READ ABSTRACT |

BlackBerry Java® Application Location-based Services Development Guide by BlackBerry June 2010 - (Free Research) Access this development guide to learn about location-based services on for BlackBerry Java Applications. This guide will cover: GPS overview, specifying the GPS mode, retrieving a location provider, retrieving the location of a BlackBerry device and geocoding and reverse geocoding.  (EGUIDE)

Pervasive Engagement Management: An Essential Strategy for CMOs in an Anytime, Anywhere World by SDL Web Content Management Solutions Division April 2011 - (Free Research) This is first in a series of papers that present emerging strategies and best practices for senior marketers to help their organizations prevail at today’s speed-of-light rate of change.  (WHITE PAPER) READ ABSTRACT |

Java application development in the cloud by SearchBusinessAnalytics March 2013 - (Free Research) In this expert handbook, discover the ways in which cloud computing is changing Java mobile app development. Read on for information on cloud security, what to expect from Java in the cloud, and true cloud-based app development.  (EBOOK) READ ABSTRACT |

7 Habits of Highly Successful Surveys by Vovici October 2009 - (Free Research) Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more!  (WHITE PAPER) READ ABSTRACT |

Effectively Balancing Speed, Quality and Cost Metrics by Citrix Online- GoToAssist October 2011 - (Free Research) Read this white paper to gain insight to new ways to leverage remote support platforms to create effective dashboards for customer and technical support. Along with recommendations for what to include in service dashboards.  (WHITE PAPER) READ ABSTRACT |

Eguide: The hybrid approach to mobile application development by Microsoft April 2013 - (Free Research) The future is hybrid app development, in which Java code, Javascript, and HTML5 are combined to create mobile applications. This expert e-guide provides insight into how your development team can benefit from a hybrid development approach, and outlines the unique skills and employees that your team will have to assemble for a successful project.  (EGUIDE) READ ABSTRACT |

SQL Anywhere v11.0.1 Developer Edition by Sybase, an SAP company June 2010 - (Free Research) Addresses need for high reliability and data sync to multiple device platforms. Avoids need for a DBA, and reduces development effort by simplifying performance optimisation and back end connectivity. Works with standard development tools and languages.  (DOWNLOAD) READ ABSTRACT |

The Busy Manager's View of Android Mobile Development by Microsoft April 2013 - (Free Research) In this white paper, discover how Android development is affecting project managers and application lifecycle management best practices. Explore how your IT group can prepare now for changes to come in the near future and how Android and Java development compare and contrast, among other insights and analysis.  (EGUIDE) READ ABSTRACT |

CW Special Report on Oracle by ComputerWeekly.com February 2012 - (Free Research) This special report, updated for 2012, gives an independent view of the challenges facing Oracle, its financial performance, the services it offers, its place in the IT market and its future strategy.  (WHITE PAPER) READ ABSTRACT |

Setting up the Necessary Tools for BlackBerry by BlackBerry May 2010 - (Free Research) This tutorial will show you which tools you need to start developing applications for the BlackBerry Platform, where to find those tools and how to install them.  (WHITE PAPER)

Elastic Scalability of Spring Java Applications with VMware vFabric Cloud Application Platform by VMware, Inc. September 2012 - (Free Research) Legacy middleware platforms are not only costly to run but also cannot provide the speed and scalability needed for the Web, mobile, and cloud applications that modern business has come to rely on. View this webcast to learn how to accelerate and reduce the cost of provisioning these applications.  (WEBCAST) READ ABSTRACT |

The Social Customer ebook "Rethinking Customer Service: The Call Center as Corporate Information Hub" by SAP America, Inc. December 2011 - (Free Research) This e-book looks at how the call center in particular can help drive a proactive, rather than reactive, approach to business. Experts from the call center world share strategies and mindset shifts that must take place as customers demand more and more information about the products and services that they consume.  (WHITE PAPER) READ ABSTRACT |

Why Upgrade to WebSphere Application Server V8? by IBM July 2011 - (Free Research) IBM WebSphere Application Server V8.0 delivers complete Java EE 6 support and certification; increased support for programming models and standards; enhanced performance, administration and security capabilities; faster problem determination; directory-based Java EE application installs; and simplified product installations and maintenance.  (WHITE PAPER) READ ABSTRACT |

Developer's Guide to Mobile Applications by BlackBerry July 2006 - (Free Research) This document describes how to extend the BlackBerry Enterprise Solution™ using the BlackBerry Mobile Data System™ (BlackBerry MDS™) to provide a mobile workforce with access to a wide range of corporate data and applications.  (WHITE PAPER) READ ABSTRACT |

E-Book: Mobile Application Development: Making it Easier for Developers by IBM February 2011 - (Free Research) Mobile applications have not only piqued the interest of developers, but also of the average cell phone user. This e-book will explain what all the fuss is about.  (EBOOK) READ ABSTRACT |

Mobile phone app opportunities for business by ComputerWeekly.com December 2010 - (Free Research) Over the past 12 months, the global market for applications – fuelled by the astonishing and unprecedented activity experienced on Apple’s App Store and iPhone – has continued its stellar levels of growth.  (WHITE PAPER) READ ABSTRACT |

BlackBerry® Push Service SDK documentation by BlackBerry June 2010 - (Free Research) BlackBerry® Push Service SDK contains a set of Java® libraries you can use to develop push applications. Access this information center, with technical overviews, guides and more to start developing BlackBerry® Push Services.  (INFORMATION CENTER)

E-Book: Taking Mobile CRM Beyond the Sales Force by Sybase, an SAP company September 2010 - (Free Research) Mobility was going to be "the next big thing" in CRM but didn’t pan out, with "road warriors" frustrated with user interfaces meant for a PC. But the success of smart phones has changed the game. This e-book helps enterprises understand the marketplace for devices, applications and managing it all in order to create a mobile CRM program.  (EBOOK) READ ABSTRACT |

Taking Mobile CRM Beyond the Sales Force by SAP America, Inc. July 2011 - (Free Research) The success of consumer-friendly smart phones has changed the game. People are bringing their iPhones and Droids to IT asking for CRM functionality.  (EBOOK)

The future of mobile CRM by SugarCRM Inc. March 2012 - (Free Research) In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape.  (EGUIDE) READ ABSTRACT |

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