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The Agile Project Manager by VersionOne Inc. June 08, 2009 - (Free Research) This white paper will explore the impact agile development methodologies are having on the Project Management community, what new skills are required, and what the Project Manager can do to ease the transition.  (WHITE PAPER) READ ABSTRACT |

Measuring the TCO of Tape Storage Solutions by Oracle Corporation March 01, 2010 - (Free Research) This tutorial presents a framework and financial methodology for deciding whether an enterprise should replace its current "status quo" tape storage solution with a new "proposed" solution, and the economics related to that decision.  (WHITE PAPER) READ ABSTRACT |

The 7 Key Components for an Effective Case Management Methodology by ASG Software Solutions May 05, 2010 - (Free Research) Case management is a care delivery framework with the potential to relieve three of the most significant pressures facing hospital leaders. The purpose of this paper is to illustrate a number of ways in which hospital case management can and does produce clinical, operational, and financial benefits for the organizations that employ them.  (WHITE PAPER) READ ABSTRACT |

Contact Centers for Dummies by Avaya Inc. November 2008 - (Free Research) This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.  (WHITE PAPER) READ ABSTRACT |

Offshore Software Test Automation: A Strategic Approach to Cost and Speed Effectiveness by LogiGear Corporation August 2008 - (Free Research) This white paper presents an overview of an innovative approach to integrating global resourcing and the latest test automation tools. It also explores the software development and testing process, global resourcing and the automation of software testing.  (WHITE PAPER) READ ABSTRACT |

Improving IT Economics and Gaining Business Value with CA Enterprise IT Management Software: An ROI Study by CA Technologies. November 2008 - (Free Research) This paper details a study that used standard IDC ROI methodology to calculate the costs of performing common IT administrative, operational, and support functions. With the recent dislocations in the world economy, the findings here can guide your company to increased productivity, cost savings, and revenue.  (WHITE PAPER) READ ABSTRACT |

Why You Should Take a Holistic Approach to ITIL and Service Support (French) by BMC Software, Inc. November 2009 - (Free Research) In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...  (WHITE PAPER) READ ABSTRACT |

Cloud Testing Production Applications CloudTest Strategy and Approach by SOASTA, Inc September 2012 - (Free Research) Creating the right cloud application performance testing environment is critical. Failing to do so impacts revenue, customer retention, and brand visibility. Read this paper to learn three key areas of consideration when testing in production and how implementing the right methodology will achieve high confidence testing in production.  (WHITE PAPER) READ ABSTRACT |

Contact Center for Dummies by Avaya July 2011 - (Free Research) With the emergence of worldwide competition in the contact center business, working from a defined methodology is becoming increasingly important. This guide provides an approach to the different methodologies you can use, with information not only on running contact centers, but also on implementing contact center technology in a profitable way.  (EBOOK) READ ABSTRACT |

Advance Your Data Management: Reduce Cost and Risk through the effective and efficient Management of Master Data by Atos Origin November 2009 - (Free Research) Effective and efficient management of master data within the manufacturing sector is a key factor in reducing TCO, providing accurate global spend analysis and improved reporting and decision making. Implementing SAP's Master Data Management solution into an organization enables the backbone of a complete data governance model to be established.  (WHITE PAPER) READ ABSTRACT |

Implementing Cloud Storage Metrics to Improve Efficiency by Intel October 2011 - (Free Research) Access this resource to learn about a storage metrics methodology that can expand to both the private cloud and traditional enterprise environments.  (WHITE PAPER) READ ABSTRACT |

Strategies for Supporting Next-generation Networks: Proactive, Predictive & Preventive by Alcatel-Lucent August 2008 - (Free Research) This white paper dimensions the two-stage evolution from today's prevalent product level support model to network-level support and ultimately to service-level support.  (WHITE PAPER) READ ABSTRACT |

IT@Intel: Using TCO to Determine PC Upgrade Cycles by Intel Corporation May 2009 - (Free Research) At Intel, we've developed a comprehensive methodology, based on total cost of ownership (TCO), that lets us calculate the real cost of operating more than 90,000 PCs. Using it, we can understand the real cost of deploying and maintaining our PCs across varying time horizons.  (WHITE PAPER)

Agile development meets IT operations - in the cloud by Hewlett-Packard Company June 2011 - (Free Research) Whether you're using agile methodologies or a traditional waterfall approach, this white paper can tell you how cloud can be your opportunity to integrate apps and ops into a seamless team that produces and maintains higher-quality applications and services.  (WHITE PAPER) READ ABSTRACT |

Tightening the Chain - Supply Chain Cost-Cutting Strategies by SAP America, Inc. August 2009 - (Free Research) Maintain operational efficiency while cutting supply chain costs with new approaches, technologies, and methodologies. Third party logistics providers, radio frequency identification rentals, and attribute-based demand planning can help you reduce supply chain costs and boost customer satisfaction.  (WHITE PAPER) READ ABSTRACT |

E-Book: PPM: From Efficiency To Alignment by CA Technologies. November 2009 - (Free Research) Following project and portfolio management methodologies can help you keep a handle on costs and pursue the projects with the greatest value to the business. Here's how.  (EBOOK) READ ABSTRACT |

HP Aligns with Customers through Agile Development by Hewlett-Packard Company May 2010 - (Free Research) This white paper details HP's progression to agile methodology. The purpose of this evolution is to improve the ability of HP’s R&D software development team to adapt to customer requirements, without adding cost and delays to its development processes.  (WHITE PAPER) READ ABSTRACT |

Total Economic Impact™ Of Red Hat JBoss Enterprise Application Platform by Red Hat September 2010 - (Free Research) A recent study conducted by Forrester Consulting detailed significant cost savings and benefits achieved by a Red Hat customer after migrating from proprietary middleware to JBoss Enterprise Middleware. Read this study to gain an understanding of the TEI methodology and how it can be applied to decision making processes.  (ANALYST REPORT) READ ABSTRACT |

Leading Energy Utility Company Increases Efficiency Through PeopleSoft Financials and HRMS Systems Upgrades by Hexaware Technologies April 2008 - (Free Research) Explore the four phases of the lifecycle for the upgrade methodology of an on-site delivery model that provides upgrade services to enable one organization to achieve its business objects.  (WHITE PAPER) READ ABSTRACT |

Edison: Competitive Management Cost Study: IBM Storwize V7000 vs. EMC VNX5500 Storage Systems by IBM April 2012 - (Free Research) This white paper details the results of a recent study in comparing the cost, complexity and ease-of-use of the IBM Storwize V7000 and the EMC VNX5500. Read now to learn the results.  (WHITE PAPER) READ ABSTRACT |

Preventive Maintenance Strategy for Data Centers by APC by Schneider Electric February 2009 - (Free Research) This white paper describes the types of PM services that can help safeguard the uptime of data centers and IT equipment rooms.  (WHITE PAPER) READ ABSTRACT |

Solutions Provider Improves Productivity with Flexible Implementation Methodology by Microsoft June 2007 - (Free Research) Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers...  (CASE STUDY) READ ABSTRACT |

How to handle requirements for risk assessment methodologies by ComputerWeekly.com November 2010 - (Free Research) Over time, the information security/risk management profession has developed a variety of methods for assessing risk within an organization.  (WHITE PAPER) READ ABSTRACT |

Why You Should Take a Holistic Approach to ITIL and Service Support (German) by BMC Software, Inc. November 2009 - (Free Research) In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...  (WHITE PAPER) READ ABSTRACT |

Why You Should Take a Holistic Approach to ITIL and Service Support by BMC Software, Inc. June 2009 - (Free Research) In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...  (WHITE PAPER) READ ABSTRACT |

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