Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..

EdgePlatform for Application Acceleration and Delivery by Akamai Technologies The Akamai EdgePlatform is a purpose built Application Delivery Network that accelerates delivery of applications and content over the Internet, which can lead to increased usage, adoption and improved productivity.  (SOFTWARE PRODUCT)

Choosing the Right Metropolitan Ring for Your Business by AT&T Corp March 01, 2011 - (Free Research) Businesses are evolving and looking for more effective and efficient methods of handling bandwidth, performance and end-point needs. In addition, they are trying to anticipate future needs to help make good networking decisions.  (WHITE PAPER)

Convert IBM Cloud image parameters into Java using JAXB: JAXB and Plain Old Java Objects morph XML cloud image parameters in usable Java code by IBM July 14, 2011 - (Free Research) Get under the hood:  This technical note describes how to transform XML response into a Java™-usable response by creating Plain Old Java Objects (POJOs) and calling JAXB's unmarshal method. Simplify how to send requests to create new instances based on images that request parameters from Java classes.  (WHITE PAPER) READ ABSTRACT |

Getting Control of Electronic Discovery by FTI Technology December 01, 2008 - (Free Research) This ESG analyst paper discusses the challenges posed by electronic discovery processes, current methods of dealing with these issues, and the potential cost savings that companies could achieve if they choose to invest in technology to help expedite the entire operation.  (ANALYST REPORT) READ ABSTRACT |

ROC Maestro for Open Systems by ROC Software ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments.  (SOFTWARE PRODUCT)

Constellation Energy Group by EMC Corporation June 2008 - (Free Research) In its quest to fully leverage the new technologies, Constellation energy realized it needed to integrate them to one another, as well as integrate them with other business processes and applications.  (WHITE PAPER) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

IBM Tivoli Service Request Manager White Paper by IBM January 2010 - (Free Research) This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.  (WHITE PAPER) READ ABSTRACT |

How to write a RFP for Master Data Management: 10 Common Mistakes to Avoid by Siperian, Inc. September 2007 - (Free Research) Critical master data management (MDM) functionality can be easily overlooked when request for proposals (RFPs) are narrowly focused on a single business data type. Ensure success by avoiding 10 costly mistakes when writing your RFP.  (WHITE PAPER) READ ABSTRACT |

Knowledge-centric Application Lifecycle Management by TechExcel June 2008 - (Free Research) Achieve knowledge-centric application lifecycle management (ALM) in your organization for seamless knowledge transfers and ensure that the best processes and method are used during each phase of project development.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Iron Mountain - E-mail Management by Iron Mountain August 2009 - (Free Research) Read this presentation transcript and free yourself from the daily hassles of e-mail management and fighting the inherent risks of e-mail Spam, viruses and noncompliance. Trust Iron Mountain's enterprise-class, cloud-based e-mail management service for 100% e-mail uptime at a cost savings of up to 60% versus on-premises solutions.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

NAC at the Endpoint: Control Your Network through Device Compliance by Sophos, Inc. July 2008 - (Free Research) Organizations have increasingly turned to Network Access Control (NAC) technologies to deal with their shifting IT perimeters. Software-based NAC is proving superior to hardware-based solutions as it easily provides coverage for all endpoint devices.  (WHITE PAPER) READ ABSTRACT |

Why Passwords Aren't Strong Enough: Making the Case for Strong Authentication by RSA, The Security Division of EMC February 2012 - (Free Research) With today’s advanced threat landscape and the increased value placed on information, relying on static passwords is no longer enough. This resource explores the need to strong authentication and the ROI benefits you can gain.  (WHITE PAPER) READ ABSTRACT |

Prosecutor General’s Office of the Russian Federation - Speeds delivery of justice with a business analytics solution by IBM May 2011 - (Free Research) Read this paper to learn how the the Prosecutor General's Office of the Russian Federation implemented a business analytics option to streamline processing and how it shifted to electronic inspection request forms. Discover how this option predicts future business development trends, replaces paper-based systems with automated processes and more.  (CASE STUDY) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

The State of Commercial Banking: The Impact of New Regulatory Changes by Oracle Corporation UK Ltd November 2012 - (Free Research) This white paper outlines the major areas that pose serious challenges for commercial banks today.  (WHITE PAPER) READ ABSTRACT |

Optiview Network Analyzer -- Free Hardware Trial by Fluke Networks February 2009 - (Free Research) IT departments have constant challenges - staff shortages, tight budgets, but still high expectations for service and support. OptiView analyzer gives you a clear view of your entire enterprise - see into devices, applications, and every connection.  (PRODUCT DEMO)

EtherScope Network Assistant -- Free Hardware Trial by Fluke Networks February 2009 - (Free Research) First responders to network emergencies need to solve problems fast on 10, 100 and Gig copper, fiber and wireless LAN networks. This tool helps frontline network professionals quickly solve the wide range of problems they encounter.  (PRODUCT DEMO)

Symantec Internet Security Threat Report: Trends for 2008 by Symantec Corporation April 2009 - (Free Research) This report provides a detailed overview of current Internet threat activity, malicious code, and known vulnerabilities. It also examines the latest trends in phishing and spam tactics and discusses how regional differences affect malicious activity globally.  (WHITE PAPER) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.  (ASP & SOFTWARE PRODUCT)

Without a service catalog, your public, private, or hybrid cloud is just a fog bank by CA Technologies. June 2011 - (Free Research) There is no better mechanism to realize the potential for providing cloud-based services than implementing a service catalog. A service catalog is designed to support the presentation and request for services, the capture of data required to make the service life-cycle efficient, and the workflow to automate service processes.  (WHITE PAPER) READ ABSTRACT |

Are Your Business Processes Letting You Down? by Kofax, Inc. May 2012 - (Free Research) Access this brief video to find out how you can increase your ability to respond with agility- and in the process make new customers, retain existing ones, and handle new requests with ease.  (VIDEO) READ ABSTRACT |

Case Study: Delta Global Services by Intermec February 2013 - (Free Research) Access this case study to discover how they were able to improve efficiency by 10-20% and achieve a better overall reliability and customer service. Find out how they leveraged a handheld computer technology upgrade with better scanning capabilities to provide faster, more accurate customer service operations and better.  (WHITE PAPER) READ ABSTRACT |

Genesys Global Consumer Survey - 2007 by Genesys March 2008 - (Free Research) This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.  (WHITE PAPER) READ ABSTRACT |

Gilt Groupe Triples Web Traffic within a year with Riverbed Stingray by Riverbed Technology, Inc. November 2011 - (Free Research) With over 5,000 requests per second during peak periods, online retailer Gilt Groupe could lose a large percentage of its daily profits in just 10 minutes of downtime. After choosing the Riverbed Stingray Traffic Manager as its load balancing solution, visits to the site have increased thanks to improved customer satisfaction.  (CASE STUDY) READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.