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E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc.
September 22, 2010 - (Free Research)
This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization.
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Improving Deduplication Performance in Virtual Environments with Symantec Backup Exec 2010 R3 by Symantec Corporation
November 22, 2011 - (Free Research)
Check out this white paper for an introduction to source dedupe and a list of the benefits it can provide. You will see several real-world scenarios in which source dedupe is utilized to solve the challenges associated with older, obsolete backup methods, and learn about the differences between deduping in a physical and virtual environment.
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New ways of working - Microsoft’s ‘mobility’ office by ComputerWeekly.com
June 14, 2010 - (Free Research)
There is a common expectation among forward-looking companies that through the use of information technology new ways of working can be created that will enhance workplace conditions with such an effect as to improve employee satisfaction levels, increase productivity and ultimately impact positively upon company performance.
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BoldChat Whitepaper: Proactive Chat by LogMeIn, Inc.
February 06, 2012 - (Free Research)
If you are unfamiliar with proactive chat or already have proactive chat software and want to learn how to make the most of it, then check out this white paper to gain a strong understanding.
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Tackling the Hurdles of Legacy File Transfers by Open Text
November 11, 2011 - (Free Research)
File exchange is an integral part of daily business life but the problems with current methods make it into a proverbial marathon. File transfer methods include FTP, physical transfers, and personal emails which lack security, compliance, and efficiency. Managed File Transfer (MFT) solutions are the answer to the question, "How do I send this?"
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Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.
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The global state of the PMO: The IT perspective by ComputerWeekly.com
May 05, 2011 - (Free Research)
This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.
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The Social Customer Engagement Index by SAP America, Inc.
July 25, 2011 - (Free Research)
This white paper provides the results of a survey of industry professionals about how they were using social channels to engage customers from a service perspective. Learn how you can leverage these findings to transform your own efforts to integrate social and traditional methods of communication with your customers.
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Workshifting: How IT is Changing the Way Business is Done by Citrix
November 03, 2011 - (Free Research)
Among the challenges facing companies are geographically dispersed offices, mobile employees and the need for high availability and business continuity. Learn how desktop virtualization and workshifting are viable solutions. Discover how these strategies will increase productivity, optimize performance and centralize management.
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Quantum DXi7500 Deduplicated Backup for the Enterprise by Quantum Corporation
February 10, 2009 - (Free Research)
This report examines in detail Quantum‘s new enterprise-focused DXi7500 platform, featuring "policy-based deduplication" which allows users to choose between deduplication methods.
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How to manage a mobile phone fleet by ComputerWeekly.com
November 24, 2010 - (Free Research)
The expectations, working methods and tools used by employees in all organisations have changed as a result of advances in communications technologies.
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Creating Business Value with Communication-Enabled CRM Processes by SAP America, Inc.
September 2008 - (Free Research)
In this paper learn how companies can overcome the limitations in marketing, sales, and service processes by pursuing communication-enabled business processes (CEBPs)–enabled by communication systems that are integrated with business applications.
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Sharepoint WAN Optimization And WAFS by Peer Software
February 2011 - (Free Research)
Design teams across the world collaborate to create and develop products. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams.
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Mitigating the Risks of Email Outages by Mimecast
June 2011 - (Free Research)
Email is the dominant mode of enterprise communication, so even a brief outage can have a serious impact on customer relationships and, most importantly, revenue streams. Take a look at this expert resource for a detailed analysis of the challenges facing email continuity.
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Stop losing revenue from poor online customer experiences by Tealeaf
August 2011 - (Free Research)
24% of annual online revenue is lost globally due to poor online customer experience. This report will underscore the importance of online customer experience management, or CEM, which is about taking a disciplined approach to understanding how customers interact with your business online and removing the obstacles to their success.
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Leveraging Real-Time Web Collaboration to Improve Your Sales Process by CA Technologies.
September 2008 - (Free Research)
Recent advances in Internet infrastructure technology and maturity of technologies supporting collaboration over the Internet have resulted in new methods for sales organizations to interact with their customers, collaborate with sales team members.
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IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.
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Analyst's take: Business impact of Facebook in the workplace by ComputerWeekly.com
February 2011 - (Free Research)
Nearly half of office employees access Facebook during work. Nucleus found companies effectively lose an average of 1.5 percent of total office productivity when employees can access Facebook during the work day.
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Presentation Transcript: Exchange 2010 Roadmap Series - Backup and Recovery by Dell, Inc. and Intel
December 2009 - (Free Research)
In this presentation transcript, featuring Exchange pro, Lee Benjamin, you'll learn how to improve backup and recovery of your Exchange environment. Discover the new features of Exchange 2010 to enhance your backup and recovery efforts. Find out what you should know about clustering and how to avoid common pitfalls.
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