Mercury Interactive Support White Papers, Mercury Interactive Support Software, Mercury Interactive Support Research, Hardware and Services

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

Advanced Server Virtualization Interactive Classroom by Dell and VMware

March 15, 2011 - (Free Research)

It's easy to get started with virtualization, but it takes a lot of work to create a true virtual infrastructure. The Advanced Server Virtualization Interactive Classroom covers these steps -- and some pitfalls you may encounter along the way.

(RESOURCE CENTER)

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Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc.

January 20, 2012 - (Free Research)

In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so.

(WHITE PAPER)

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IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.

(ASP & SOFTWARE PRODUCT)

ReferenceWare by SkillSoft Corporation

ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!

(SOFTWARE PRODUCT)

crystalreports.com: Web-Based Reporting & Information Sharing by Business Objects

crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data.

(SOFTWARE PRODUCT)

CBS E-Book: Run Your Business Better With Oracle's EPM Solutions by Oracle Corporation

April 15, 2011 - (Free Research)

View this interactive E-Book to learn how Oracle's Enterprise Performance Management (EPM) and Governance, Risk and Compliance (GRC) systems provide your business with an unprecedented solution that is complete, open and integrated.

(EBOOK)

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Evolving Your Mobile Marketing Presence: Strategies for Succeeding at Mobile As Both a Device and a Channel by Ektron, Inc.

December 06, 2011 - (Free Research)

Read this Forrester Research Inc. white paper to learn the latest on interactive marketing and how to implement these practices into your mobile marketing stratgieries.

(WHITE PAPER)

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ISVs Accelerate Their Applications with BIRT and ActuateOne by Actuate

January 16, 2012 - (Free Research)

Download this white paper and learn how ISVs are leveraging Actuate and BIRT technology to deliver interactive functionality, customizable dashboards and rich visualization capabilities to their users.

(WHITE PAPER)

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SearchSOA.com Interactive Classroom: Application Modernization Strategy by Hewlett-Packard Company

November 29, 2011 - (Free Research)

In modernizing their applications, enterprises want faster integrations, using SOA only when it is pragmatic. They still wrapper mainframes with services, but they are also migrating functions within the mainframe portfolio. Check out this expert advice to learn how to implement both complex and simple integrations for the short and long term.

(RESOURCE CENTER)

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Accela Video Whitepaper: Differentiate Your Company with Complete CRM by Oracle Corporation

April 05, 2010 - (Free Research)

Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.

(VIDEO)

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HealthIT Interactive Classroom - DR & BC Planning for HealthIT Providers by Intel and HP

September 30, 2011 - (Free Research)

For hospitals, the only thing more important than access to patient data in a disaster is timely access to patient data. This Health IT Interactive Classroom will help providers create and implement effective disaster recovery and business continuity plans -- complete with advice from providers who had to put those plans into action.

(RESOURCE CENTER)

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Assessment Cross-Channel Experience Assessment by IBM

November 17, 2011 - (Free Research)

This paper offers information on rapidly developing a cross-channel strategy that reflects current customer trends and priorities, assesses a company’s Channel Capability Maturity, and helps to determine optimal future maturity needed to support the channel strategy.

(WHITE PAPER)

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Interactive Data Center: Energy Efficiency by APC by Schneider Electric

March 31, 2011 - (Free Research)

This interactive data center, brought to you by our editors, explores 5 aspects of data center efficiency and provides tips and best practices to help companies make effective investment and configuration decisions.

(WEBCAST)

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Server Virtualization Basics Interactive Classroom by Dell and VMware

September 16, 2011 - (Free Research)

This comprehensive interactive classroom explores what you need to know about server virtualization, and provides insights, analyses, and answers to FAQs.

(VIRTUAL SEMINAR)

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Webcast: Virtualized Storage: An Interactive Online Tutorial by Dell, Inc.

November 11, 2011 - (Free Research)

Whether the ultimate mission is to consolidate data, virtualize the infrastructure, or improve application performance, the key to efficient storage is virtualized storage. This interactive online tutorial defines storage virtualization and explains how its benefits extend well beyond the data center.

(WEBCAST)

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Using Deduplication in Backup Systems – Interactive Resource Center by Quantum Corporation

October 15, 2010 - (Free Research)

Data Deduplication has gained a lot of traction in the backup and recovery world over the past few years. This interactive classroom features exclusive lessons designed to get IT administrators up to speed on this technology and how it affects the entire IT market.

(VIRTUAL SEMINAR)

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Quantum Interactive Classroom: Dedupe for Backup by Quantum Corporation

May 25, 2010 - (Free Research)

This interactive classroom features exclusive expert content designed to get IT administrators up to speed on deduplication. The classroom includes a video that explores the different types of deduplication and how these technologies help IT pros optimize and enhance already existing storage infrastructures.

(VIRTUAL SEMINAR)

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Multi-Modal Learning by SkillSoft Corporation

Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.

(SOFTWARE PRODUCT)

Interactive Guide to Customer Experience Management by Tealeaf

January 24, 2011 - (Free Research)

In this e-book, you'll hear directly from real-world customer experience management practitioners, who share some of the steps you can take today to develop an online customer experience competency. Learn how to take a disciplined approach to understanding how customers interact with your business online and removing the obstacles to their success.

(INFORMATION CENTER)

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Webcast: In-memory Analysis: Delivery Insights at the Speed of Thought by BeyeNETWORK

November 30, 2011 - (Free Research)

This webcast featuring Wayne Eckerson, BI expert and Director of Research for Business Application and Architecture at TechTarget, examines how BI tools will balance top-down, metrics-reporting with bottom-up, ad hoc analysis in a user friendly manner that delivers fast performance while securing information consistency.

(WEBCAST)

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Adapt your contact center for increased customer satisfaction by inContact

January 20, 2012 - (Free Research)

This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.

(VIDEO)

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Top 5 Ways to Make IVR Work For You and Your Customers by inContact

January 18, 2012 - (Free Research)

This white paper describes five tips and challenges for using Interactive Voice Response (IVR) systems.

(WHITE PAPER)

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Build powerful reporting applications with open source BI by Actuate

January 13, 2012 - (Free Research)

View this demo for an introduction to BIRT (Business Intelligence and Reporting Tools), the powerful open source report and Rich Information Application development environment, used by over one million developers.

(WEBCAST)

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Oracle Business Intelligence Enterprise Edition Plus 11G by Oracle Corporation

October 01, 2010 - (Free Research)

Read this data sheet to learn about all of the key features and benefits of this dynamic solution.

(DATA SHEET)

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We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.