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Overcoming the challenges of fax orders to drive customer satisfaction by Esker Inc. October 02, 2009 - (Free Research) This case study examines how a global healthcare products company turned to the Esker SaaS document processing automation solution to streamline to help eliminate the challenges associated with manual data entry and paper routing.  (CASE STUDY) READ ABSTRACT |

Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft July 25, 2008 - (Free Research) After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.  (CASE STUDY) READ ABSTRACT |

In my Defense let me State that the Bed was Already on Fire when I climbed into it -- A Guide for Medical Device Developers to design better products, save money, and meet FDA/CDRH requirements by IBM March 31, 2009 - (Free Research) The CDRH (Center for Devices and Radiological Health) is in the process of updating their standards and suggested practices. They are going to be more strict with medical device developers. The purpose of this paper is to present the medical device developer guidelines for complying with the "suggestions" of the CDRH.  (ANALYST REPORT) READ ABSTRACT |

Windows Server 2008 "Starter" GPOs by Global Knowledge December 2008 - (Free Research) An old Chinese proverb advises us to "preserve the old, but know the new." Microsoft's old template concept has been preserved in the Windows Server 2008 operating system, in the form of what Microsoft calls the starter GPO (Group Policy Object).  (WHITE PAPER) READ ABSTRACT |

Webcast - Best of Breed Data Protection: Architecting Deduplication and Virtualisation by Data Domain November 2009 - (Free Research) Please watch this presentation featuring Brad Blake, Director, IT at Boston Medical Center. The presentation will illuminate topics such as Boston Medical Center’s decision process and successful implementation of Data Domain deduplication storage - as well as the economic benefits received by going tapeless for backup and disaster recovery.  (WEBCAST) READ ABSTRACT |

Architecting Deduplication and Virtualization for Best of Breed Data Protection by Data Domain October 2009 - (Free Research) Boston Medical Center details its decision process and successful implementation of Data Domain deduplication storage as well as the economic benefits received by going tapeless for backup and disaster recovery. Brad Blake, IT Director at Boston Medical Center, presented to an audience at Gartner's Data Center Conference.  (WEBCAST) READ ABSTRACT |

FACTS® MANAGED CARE SUITE™ by Ebix Health, Inc. January 2001 - (Free Research) The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs.  (ARTICLE) READ ABSTRACT |

Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation September 2009 - (Free Research) When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.  (CASE STUDY) READ ABSTRACT |

North Shore Medical Center Provides Better Support with AMD Processor-based Solutions by HP, Vmware and AMD July 2008 - (Free Research) Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions.  (CASE STUDY) READ ABSTRACT |

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company) WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.  (SOFTWARE PRODUCT)

FACTS® CLAIMS & ENCOUNTERS™ by Ebix Health, Inc. January 2001 - (Free Research) FACTS® CLAIMS & ENCOUNTERS™ is a fully automated, real-time processing system for complete, online adjudication of medical, dental, vision, prescription drug, disability and COBRA claims and encounters.  (ARTICLE) READ ABSTRACT |

Proactively Controlling Access to Patient Data by FoxT July 2009 - (Free Research) In a typical healthcare organization, hundreds to thousands of medical and support staff need to access patient data to do their job. How do you effectively enforce access controls to hospital information systems without hampering medical care efficiency and effectiveness? Read this paper and learn how.  (WHITE PAPER) READ ABSTRACT |

Study Pinpoints Areas of Growth for After-Market Maintenance/Repair/Overhaul Intiaitives by SAP AG January 2009 - (Free Research) This study talks about top three trends such as outsourcing MRO, aging aircraft and lean impacting the MRO segment.  (WHITE PAPER) READ ABSTRACT |

ROI on Network Efficiency: Customer Case Study by Hewlett-Packard Company February 2009 - (Free Research) When the State of Kansas Division of Information Services and Communications mandated that all of its departments find ways to consolidate operations and boost staff productivity, its networking services group was ready for the challenge. Read this case study to see what they did.  (CASE STUDY) READ ABSTRACT |

Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge November 2009 - (Free Research) This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.  (WHITE PAPER) READ ABSTRACT |

Geisinger Health System Selects Kofax Intelligent Capture & Exchange to Automate Medical Records Processing by Kofax, Inc. August 2009 - (Free Research) This case study will take a look at how Geisinger Health System worked with Kofax Intelligent Capture and Exchange to manage a rapidly growing amount of data at multiple locations. By upgrading to Kofax Capture 5, Geisinger Health System was able to scan high resolution copies of patient records into the workflow and access them at any location.  (CASE STUDY) READ ABSTRACT |

Quantify Your Risk with Free Device Scanner by Lumension January 2009 - (Free Research) The Lumension Security Device Scanner tool is a system service, scanning the network on predefined intervals to uncover removable devices.  (ASSESSMENT TOOL) READ ABSTRACT |

New Research: How to Improve Your B2B Email Marketing Results in 2007 PDF Slides by KnowledgeStorm Webinars (E-mail this company) February 2007 - (Free Research) View the slides presented in the "New Research: How to Improve Your B2B Email Marketing Results in 2007" Webcast and find out how 3,637 marketers responded to tough questions about their open, click and conversion rates. Also, find out which tests work best, what's not working, list growth strategies and how email budgets are changing for 2007.  (ANALYST REPORT) READ ABSTRACT |

New Research: How to Improve Your B2B Email Marketing Results in 2007 by KnowledgeStorm Webinars (E-mail this company) January 2007 - (Free Research) Find out how 3,637 marketers responded to tough questions about their open, click and conversion rates. Also, find out which tests work best, what's not working, list growth strategies and how email budgets are changing for 2007. Invite your entire team to attend – attendance for this Webcast is free!  (WEBCAST) READ ABSTRACT |

Reduce the Cost to Achieving HIPAA Security Compliance with Lumension® Solutions by Lumension October 2009 - (Free Research) Healthcare organizations face a host of HIPAA Security Rule compliance challenges with the move to put patient medical records online. Lumension helps organizations address these compliance challenges by providing the proactive IT risk management and the required audit readiness to meet many aspects of the HIPAA Security Rule.  (WHITE PAPER) READ ABSTRACT |

Case Study: Grey Healthcare Group leverages FalconStor VTL with deduplication to improve backup and recovery performance, optimize storage assets, and strengthen data security by FalconStor Software March 2009 - (Free Research) Grey Healthcare Group is one of the world's top five healthcare communications companies. Read this case study to learn how Grey Healthcare Group leveraged FalconStor VTL with deduplication to improve backup and recovery performance, optimize storage assets, and strengthen data security.  (CASE STUDY) READ ABSTRACT |

FACTS Electronic Data Interchange System (FACTS EDI) - Advanced Technologies for Expert Health Claims Management by Ebix Health, Inc. January 2005 - (Free Research) FACTS EDI (Electronic Data Interchange) is an industry compliant, electronic data interchange system that allows for the high-speed transaction processing of health information between the FACTS Systems and your trading partners.  (ARTICLE) READ ABSTRACT |

FACTS ADMIN - Advanced Technologies for Expert Health Claims Management by Ebix Health, Inc. January 2004 - (Free Research) FACTS ADMIN is a fully automated, real-time policy administration system - with support for membership enrollment and eligibility management, premium administration, accounts payable, and administration of broker commissions.  (ARTICLE) READ ABSTRACT |

Server Virtualization Solution Using VMware at Lakeview Medical Center by CDW Corporation September 2009 - (Free Research) Lakeview Medical Center needed to optimize their IT environment to combat data center infrastructure challenges. CDW helped them put VMware to work consolidating their servers and providing a more efficient environment. Read this quick case study to learn how they reduced backup times, improved response times, and reduced cost of ownership.  (CASE STUDY) READ ABSTRACT |

A Tour of HP Sarbanes-Oxley IT Assessment by Hewlett-Packard Company April 2009 - (Free Research) This white paper describes HP Sarbanes-Oxley IT Assessment Accelerator, a template of pre-defined information based on ITGI's COBIT, which is loaded into HP Quality Center to help your organization define and execute Sarbanes-Oxley testing, evaluate the results, and develop remediation plans.  (WHITE PAPER) READ ABSTRACT |

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