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Turning Social Media into a Game-Changing Customer Care Channel by Aspect

May 23, 2013 - (Free Research)
Today's customers demand highly personalized, engaging experiences, and leveraging social media to transform your contact center is a way to surpass these expectations. Access this whitepaper to learn how combining contact center best practices with social media CRM technologies can increase the effectiveness of your customer interactions. 
(WHITE PAPER) READ ABSTRACT |

The Value of Off-Site Data Protection Services by Iron Mountain

January 23, 2014 - (Free Research)
This whitepaper describes an off-site data protection service that can keep electronic media secure while providing efficient retrieval with the help of high-specification service elements for magnetic, optical and solid-state media. 
(WHITE PAPER) READ ABSTRACT |

The Perfect Combo: ITIL, ITSM and Social Media by BMC Software, Inc.

February 24, 2014 - (Free Research)
This whitepaper details how social media is changing IT and covers the value it can bring to your service desk. 
(WHITE PAPER) READ ABSTRACT |

An Overview of the Virtualization and Cloud Market Vendor Landscape for Small and Medium Businesses by VMware, Inc.

September 13, 2012 - (Free Research)
This whitepaper reveals the results of study that broke down the virtualization and cloud markets for small and medium businesses. 
(WHITE PAPER) READ ABSTRACT |

Electronically Stored Information (ESI) Risk Management Part I - Best Practices by Renew Data Corp.

March 2008 - (Free Research)
It is important for IT and Legal agree on how litigation requirements impact corporate information systems. This paper focuses on the requirements placed on IT and discusses solutions for proactively managing electronically stored information. 
(WHITE PAPER) READ ABSTRACT |

Engaging Your Subscribers Using Interactive Media in Email by Bronto Software

October 2008 - (Free Research)
This paper reviews the best practices for integrating engaging interactive media elements into your current email marketing program. It will cover video in email, utilizing polls, flash presentations, RSS feeds and more. 
(WHITE PAPER) READ ABSTRACT |

Digital Billboard Advertising - New Life for a Classic Medium by Motorola, Inc.

March 2009 - (Free Research)
Read this paper to learn more about the emerging trend of digital billboard advertising and how it can enhance responsiveness, flexibility and profits. 
(WHITE PAPER) READ ABSTRACT |

Reducing Cost & Complexity: Pay As You Grow Data Protection by IBM

February 2014 - (Free Research)
This whitepaper discusses the major challenges faced by SMBs when it comes to data protection and explains how organizations can set up a "pay-as-you-go" data protection program that can provide improved protection for virtualized server environments and backup processes. 
(WHITE PAPER) READ ABSTRACT |

Case Study : Virgin Media enhances productivity by consolidating testing tools by Hewlett-Packard Limited

September 2012 - (Free Research)
This case study looks at how Virgin Media developed a set of transparent, efficient, and unified software testing tools to speed development, and increase quality. 
(WHITE PAPER) READ ABSTRACT |

Whitepaper: How to Segregate & Load Balance 10G Traffic to 1G Tools by Gigamon

July 2009 - (Free Research)
Check out this brief paper to learn how using a Data Access Switch with multi-rule mapping feature to share the load among multiple parallel processing Gigabit tools, 10-Gig network can be monitored comprehensively and cost-effectively. 
(WHITE PAPER) READ ABSTRACT |

VDI for SMBs and Remote Offices by Dell and Microsoft

January 2014 - (Free Research)
Review the specific challenges SMBs and remote offices face when it comes to VDI, the advantages they can garner from new desktop virtualization technologies, and the compact solutions that can make VDI a reality for these organizations. 
(WHITE PAPER) READ ABSTRACT |

The Fundamentals of a Successful Managed Services Practice by N-able Technologies

December 2009 - (Free Research)
If you are a VAR, system integrator or IT service provider who's struggling to provide traditional IT services reactively to small and medium-sized businesses, this whitepaper offers to help you improve your business through managed services. 
(WHITE PAPER) READ ABSTRACT |

CWAT Data Loss Prevention - Whitepaper/Technical Review by Software Engineering of America, Inc.

February 2008 - (Free Research)
CWAT monitors all terminals including laptop computers and even missing terminals that are disconnected from networks. 
(WHITE PAPER) READ ABSTRACT |

The New Information Agenda: Do You Have One? by IBM

May 2008 - (Free Research)
This white paper defines the information agenda; describes key considerations and best practices in creating and implementing an information agenda. 
(WHITE PAPER)

Achieving Profitable Growth through Exceptional Customer Experience by CA Technologies.

November 2008 - (Free Research)
In this whitepaper, Datamonitor focuses on nine key steps that can - and should - be taken by CSPs to improve standards by delivering outstanding service and achieving various objectives. 
(WHITE PAPER) READ ABSTRACT |

Strategy Guide to Business Risk Mitigation for Healthcare by HP & Intel®

March 2011 - (Free Research)
This whitepaper is a rich media document, and includes IDC Analyst Research, multimedia content, risk assessment tool, solutions brief and up to 3 detailed customer case studies, all embedded within this single dossier. 
(WHITE PAPER) READ ABSTRACT |

Tech Tips: Storage for VMware Horizon View Virtual Desktop Infrastructure by VMware, Inc.

October 2013 - (Free Research)
This whitepaper shares a few important considerations to keep in mind before deploying your VDI solution. 
(WHITE PAPER) READ ABSTRACT |

Plan for the Future of IT with Converged Infrastructure by CA Technologies.

December 2013 - (Free Research)
This informative whitepaper covers the value of converged infrastructure management in driving innovation and allowing IT to prepare for the future. 
(WHITE PAPER) READ ABSTRACT |

Getting the Most Out of Your Next-Generation Firewall by Cisco (E-mail this company)

April 2013 - (Free Research)
This whitepaper addresses the blurred lines between business and pleasure created by today's mobile trends and offers a new strategy to deal with it. 
(WHITE PAPER) READ ABSTRACT |

How to Align your Security Needs with Business Objectives by Hewlett-Packard Limited

April 2013 - (Free Research)
This whitepaper covers the emphasis on security that is growing in IT and offers a solution that can provide data protection that is in line with your business goals. 
(WHITE PAPER) READ ABSTRACT |

Seven Email Marketing Refreshes by Bronto Software

October 2008 - (Free Research)
This whitepaper will detail seven key points that will help you quickly enhance your email-marketing program. You may also find some low hanging opportunities that you weren't aware you were missing. 
(WHITE PAPER) READ ABSTRACT |

Free yourself to do more, while securing your business simply and cost-effectively by Sophos, Inc.

June 2009 - (Free Research)
It's vital for businesses to secure their systems and data against a growing field of threats. However, implementing and maintaining full-spectrum protection can be a heavy drain on financial and human resources if not done right. Read this whitepaper to learn how a more efficient approach to security can free up much needed resources. 
(WHITE PAPER) READ ABSTRACT |

More advanced business-class management, security, and reliability than Lenovo. Do more with Dell Latitude. by Dell, Inc.

March 2014 - (Free Research)
This whitepaper offers a checklist for laptops that compares two leading offerings with regards to manageability, durability, and “securability.” 
(WHITE PAPER) READ ABSTRACT |

Microsoft SQL Server 2012 Solutions for OLTP Applications on Dell PowerEdge VRTX by Dell India

June 2013 - (Free Research)
Explore this exclusive white paper to find out about Dell's first shared IT infrastructure solution that's specifically designed for remote and small office environments. 
(WHITE PAPER) READ ABSTRACT |

Text Analytics in the BI Ecosystem by Sybase, an SAP company

October 2010 - (Free Research)
An estimated 80% of enterprise-relevant information resides in text and unstructured forms. Text analytics transforms text into data for BI, data mining, and predictive analytics. This paper reviews business benefits and technical challenges related to taming text. It also introduces text technologies and surveys noteworthy business applications. 
(WHITE PAPER) READ ABSTRACT |

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