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Editorial Tip: Measuring the ROI of Social CRM: No easy task by Infor

February 14, 2011 - (Free Research)
As more organizations invest in social channels, the question of value becomes increasingly important. In social media, ROI alone may not tell the value of the effort, and benefits to the business from the customer service approach could be gauged by a variety of factors. Uncover how to measure the real value of an investment in social CRM. 
(EGUIDE) READ ABSTRACT |

The ROI for ERP: An Overall Approach by ComputerWeekly.com

September 24, 2012 - (Free Research)
Nucleus Research offers advice on calculating the return on investment (ROI) for enterprise resource planning (ERP) systems. 
(ANALYST REPORT) READ ABSTRACT |

Business in the Cloud: Will Your Internet Connectivity Provide a Positive ROI? by Internap Network Services

April 06, 2010 - (Free Research)
Using a simple Return on Investment (ROI) approach, enterprises can quantify the value of best-in-class connectivity. What are the tangible financial drawbacks when you experience outages or latency? How do you measure your risk and then mitigate it? This paper addresses all the factors associated with being able to calculate your own ROI. 
(WHITE PAPER) READ ABSTRACT |

ROI, Budgets Prevent Companies' Embrace of Social Media Analytics by IBM

March 15, 2013 - (Free Research)
Many companies are still avoiding implementing social media analytics, despite the renowned benefits it can provide a business. This expert e-guide describes some of the main reasons that companies are hesitant to start a social media analytics endeavor. 
(EGUIDE) READ ABSTRACT |

ROI of Switched Ethernet Networking Solutions for the Midmarket by Hewlett-Packard Company

August 16, 2010 - (Free Research)
To determine the return on investment (ROI) associated with implementation of an HP ProCurve network solution, IDC conducted a study of medium-sized to large organizations with an HP ProCurve implementation up and running in their production environment. 
(WHITE PAPER) READ ABSTRACT |

Calculating Cloud ROI : From the Customer Perspective by ComputerWeekly.com

July 01, 2012 - (Free Research)
This white paper lays out a framework to help IT and business decision makers calculate the return on investment of cloud services. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Cloud delivers 1.7 times more ROI by ComputerWeekly.com

September 27, 2012 - (Free Research)
Nucleus Research evaluates the business case for running applications in the cloud. 
(ANALYST REPORT) READ ABSTRACT |

The ROI of Social CRM by ComputerWeekly.com

August 05, 2012 - (Free Research)
This analyst report from Nucleus Research shows that businesses can achieve a significant return on investment by adding social media to their CRM deployments 
(ANALYST REPORT) READ ABSTRACT |

eBook: Building a Business Case for Social CRM and Customer Communities by Sirius Computer Solutions

June 16, 2010 - (Free Research)
Learn how to build a business case for social media outlets affecting customer relations and customer communities including Facebook and Twitter, as well as what social media means for CRM, best practices for managing online customer communities, and expert advice on implementing social media programs successfully. 
(EBOOK) READ ABSTRACT |

Big Data and Content Analytics: measuring the ROI by ComputerWeekly.com

December 19, 2013 - (Free Research)
Early adopters of big data analytics are achieving good results that are helping to drive decision making in the business, this independent research by AIIM reveals. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Retailer Maximizes ROI on Digital Investments with Agility and Self-service by SnapLogic

December 31, 2013 - (Free Research)
In this brief case study, learn how a major retailer leveraged a cloud-based integration technology to achieve rapid integration of social media data across a variety of channels. Explore their integration strategy and discover the other benefits they experienced. 
(CASE STUDY) READ ABSTRACT |

The Total Economic Impact of Isilon's Clustered Storage System by Isilon Systems

July 2008 - (Free Research)
"The Total Economic Impact™ (TEI) of Isilon's Clustered Storage System", is a Forrester Consulting Study commissioned by Isilon which reveals that Isilon clustered storage systems deliver a risk-adjusted ROI of 125 percent and... 
(WHITE PAPER) READ ABSTRACT |

Understanding the hard ROI of BYOD by ComputerWeekly.com

June 2013 - (Free Research)
BYOD can increase IT costs, rather than decrease them. Companies need to look at carefuly at a range of variables to calculate the real ROI, says Nucleus Research 
(ANALYST REPORT) READ ABSTRACT |

Calculating Training ROI by ComputerWeekly.com

October 2012 - (Free Research)
This guide from ESI International offers essential tips on calculating the return on investment of your training programme. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Calculating the ROI of a SOA Project by Wipro Technologies

June 2008 - (Free Research)
ROI is gaining momentum as many sponsors are finding hard to justify SOA initiatives without ROI and ROI often comes as a bottleneck or a barricade in justifying SOA initiative. 
(WHITE PAPER) READ ABSTRACT |

Sage MAS ROI Study: Manufacturing Companies Measure Impact of Deployment by Sage MAS

April 2008 - (Free Research)
This white paper explores experiences of Sage MAS 90, 200, and 500 manufacturing customers. 
(WHITE PAPER) READ ABSTRACT |

How IBM helps midsize business thrive: Leveraging Smarter Commerce to improve the customer experience and increase ROI by IBM

January 2013 - (Free Research)
Today, businesses must meet increased customer demands - and need to optimize service, sales, and supply chain management to do so. This resource offers advice for midsize businesses on how to achieve rapid ROI in a customer-focused world, while leveraging social media and mobile channels to better connect with customers. 
(WHITE PAPER) READ ABSTRACT |

Leveraging the Power of Social Media by Oracle Corporation

August 2009 - (Free Research)
Download this free white paper and find out how to "Drive Sales Effectiveness with Enterprise-Ready Web 2.0Solutions," "Harvest Social Knowledge for Customer Service," and learn how "Social CRM Turns Customers into Competitive Advantage." 
(WHITE PAPER) READ ABSTRACT |

ROI Case Study: Quest Foglight at Imperial College London by ComputerWeekly.com

June 2012 - (Free Research)
Imperial College London deployed Quest Foglight to manage the performance of its applications, databases, and services and reduce system downtime. Nucleus Reseach evaluates the ROI of the project. 
(ANALYST REPORT) READ ABSTRACT |

ROI Case Study: Salesforce Data.com Tableau Software by ComputerWeekly.com

February 2014 - (Free Research)
Analyst group Nucleus Research examines how Tableau Software's used Salesforce Data.com to identify sales leads across regions and to manage its customer data within a single, centralised solution. 
(ANALYST REPORT) READ ABSTRACT |

Consider the User Experience and Operational Efficiency by Cisco Systems, Inc.

November 2010 - (Free Research)
Cisco Services presents a series of four white papers to provide a framework for discovering compelling business cases and identifying the necessary services needed to deliver the desired experience. The second white paper in the series covers critical knowledge areas in the successful planning and design of a medianet or media-optimized network. 
(WHITE PAPER)

IDC White Paper: CA ESP Workload Automation Software: Measuring Business Impact and ROI by CA Technologies.

April 2008 - (Free Research)
This IDC White Paper presents the results of an IDC study, sponsored by CA originally Cybermation), to quantify the financial benefits of using CA ESP Workload Automation products. 
(WHITE PAPER) READ ABSTRACT |

Social Analytics & Intelligence: Converting Contextual to Actionable Insights by IBM

April 2014 - (Free Research)
Access the following report from Hypatia Research Group to build a solid foundation for a successful social media analytics and intelligence (SA&I) initiative. Learn what organizations seek and require from SA&I, vendor rankings, the current landscape, ROI by industry, and more. 
(WHITE PAPER) READ ABSTRACT |

Measuring the Total Economic Impact of Content Delivery Using Adobe Flash Media Server by Limelight Networks, Inc.

October 2009 - (Free Research)
This study provides a framework for evaluating the potential financial impact of investing in a media streaming platform. By reviewing the calculations and assumptions used in Forrester's multi-company analysis, readers can better understand and communicate a business case for increasing their investment. 
(WHITE PAPER) READ ABSTRACT |

Show How Marketing Makes Money: A 5-Step Plan for Proving ROI by Vtrenz, Inc

June 2008 - (Free Research)
This white paper outlines a simple plan to help ensure the outcome of your evaluation efforts both meaningful and manageable. 
(WHITE PAPER) READ ABSTRACT |

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