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Media Lifecycle Management Best Practices by Spectra Logic Corporation

April 01, 2008 - (Free Research)
This White Paper describes the best practices for managing tape media throughout its lifecycle to minimize data loss. Best practices include the implementation of proper processes, user training and tape handling. 
(WHITE PAPER) READ ABSTRACT |

TDWI Best Practices Report - Customer Analytics in the Age of Social Media by IBM

December 31, 2012 - (Free Research)
This TDWI Best Practices Report examines organizations' current practices and future plans for customer analytics technology strategies, with a special focus on how organizations are adapting to challenges- and potential- of social media. 
(WHITE PAPER) READ ABSTRACT |

3-2-1 Archiving and Data Protection Best Practice by QStar Technologies, Inc.

March 03, 2009 - (Free Research)
The 3-2-1 Archiving and Data Protection Best Practice advocates that a minimum of 3 copies of all business critical data be retained, that these copies should be kept on 2 different types of storage media, and that at least one copy should be offsite on removable media. 
(DATA SHEET) READ ABSTRACT |

A Unified Records Management Approach to Maximize SharePoint and Social Media by Iron Mountain

December 03, 2012 - (Free Research)
As the use of social media and SharePoint technologies continues to rise, effective records management is becoming more difficult than ever before.  Inside this paper, learn best practices for effectively managing SharePoint and social media, including 5 questions to consider and 4 key issues to address when designing your overall strategy. 
(WHITE PAPER) READ ABSTRACT |

eBook: Building a Business Case for Social CRM and Customer Communities by Sirius Computer Solutions

June 16, 2010 - (Free Research)
Learn how to build a business case for social media outlets affecting customer relations and customer communities including Facebook and Twitter, as well as what social media means for CRM, best practices for managing online customer communities, and expert advice on implementing social media programs successfully. 
(EBOOK) READ ABSTRACT |

Best Practices in Customer Experience Management by IBM

March 24, 2014 - (Free Research)
In this e-guide from the experts at SearchCRM.com, find out why social media has become a powerful tool for customer experience management (CEM), and discover what you can do to drive social media success. 
(EGUIDE) READ ABSTRACT |

The Perfect Combo: ITIL, ITSM and Social Media by BMC Software, Inc.

February 24, 2014 - (Free Research)
This whitepaper details how social media is changing IT and covers the value it can bring to your service desk. 
(WHITE PAPER) READ ABSTRACT |

15 Minutes to a Secure Business: Daily Practices for IT Security Management by McAfee, Inc.

December 02, 2008 - (Free Research)
Read this paper to learn how to enhance security management for small and medium businesses by following a few simple practices. Benefits include: Better overall security posture; spending less time to find and fix outbreaks; more efficient web and email security policies; and a more proactive and comprehensive approach to IT security overall. 
(ARTICLE) READ ABSTRACT |

The Social CRM Playbook by SugarCRM Inc.

August 31, 2011 - (Free Research)
This white paper will provide an outline of the broad steps you should take in building a social CRM strategy and a overview of how you can pair that strategy with technology to enable your business to practice real social CRM. 
(WHITE PAPER) READ ABSTRACT |

Password Management Best Practices by Hitachi ID Systems, Inc.

June 03, 2010 - (Free Research)
This document describes and justifies password management best practices as applied in medium to large organizations. It offers reasoned guidance to IT decision makers when they set security policy and design network infrastructure that includes passwords. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for a contact center technology overhaul by Contactual (Now 8x8, Inc.)

June 10, 2011 - (Free Research)
Tap into the expert advice in this eBook to choose technology that will help you leverage multiple contact channels, effectively monitor agent interaction and deliver an excellent customer experience. 
(EBOOK) READ ABSTRACT |

Turning Social Media into a Game-Changing Customer Care Channel by Aspect

May 23, 2013 - (Free Research)
Today's customers demand highly personalized, engaging experiences, and leveraging social media to transform your contact center is a way to surpass these expectations. Access this whitepaper to learn how combining contact center best practices with social media CRM technologies can increase the effectiveness of your customer interactions. 
(WHITE PAPER) READ ABSTRACT |

Data Migration Best Practices by Vision Solutions

April 09, 2014 - (Free Research)
In this e-guide, experts highlight the 5 best practices to avoid a data migration project failure and offer data center migration tips for SMBs. 
(EGUIDE) READ ABSTRACT |

Integrating Social Media Into Your Content Management Strategy by Iron Mountain

June 01, 2012 - (Free Research)
Gartner predicts that by 2013 half of all organizations will be asked to provide content from social media sources for e-discovery lawsuits, yet most organizations’ social media management policies are non-existent or counter-productive. Find out how to protect yourself from the top concerns that accompany social media. 
(WHITE PAPER) READ ABSTRACT |

Maximising Business Benefits with Social Relationship Management by Oracle Corporation UK Ltd

January 08, 2014 - (Free Research)
In this SearchCRM.com e-guide, our experts provide must-see tips, tactics, and best practices for developing a social relationship management strategy that maximizes results. 
(EGUIDE) READ ABSTRACT |

#CompliantData: The Social Media Data Archiving Conundrum by Iron Mountain

March 01, 2012 - (Free Research)
Check out this white paper to discover how to set the stage for social media success - learn how to gauge risk vs. reward in social media, discover how to update your compliance strategy to include social media, receive best practices for staying on top of archiving regulations and more. 
(WHITE PAPER) READ ABSTRACT |

Social media analytics software going through growing pains by IBM

November 30, 2011 - (Free Research)
In this e-guide, you’ll find expert advice, news and best-practice tips to help you decide if social media analytics is right for your business. You’ll also learn about the maturity level of social media analytics software and the skills and cultural attributes that companies need to have for a successful social media analytics project. 
(EGUIDE) READ ABSTRACT |

Is Social Media Transforming Your Business? by Oracle Corporation

March 01, 2012 - (Free Research)
It's no secret that social media has changed consumer behaviors – but most companies are struggling to capitalize on the unique opportunities it has to offer. Review this resource to learn how incorporating social media into knowledge management, contact centers, and the Web can substantially enhance your customer's experience.   
(WHITE PAPER) READ ABSTRACT |

The Promises and Pitfalls of Social Media in the Legal Community by iCONECT

June 09, 2011 - (Free Research)
From personal brand building to professional practice, social media offers professionals a host of opportunities and pitfalls to drive success or failure. Access this white paper to learn about the legal considerations surrounding content on social media websites. 
(WHITE PAPER) READ ABSTRACT |

The Costs and Implications of EHR System Downtime on Physician Practices by Stratus Technologies

August 11, 2011 - (Free Research)
The paper includes calculations showing the cost of downtime expected for a given level of EHR solution uptime in practices of various sizes, as well as products associated with specific uptime levels. The report also includes a “cost per hour” tool that estimates the financial impact of downtime in practices they administer, oversee or assist. 
(WHITE PAPER) READ ABSTRACT |

The Perfect Combo: ITIL, I.T. Service Management, and Social Media by BMC Software, Inc.

August 20, 2012 - (Free Research)
Access this white paper to discover how your service desk can facilitate higher levels of productivity for end users with the integration of social media. Help your business gain improved service delivery and support, as well as improved overall customer satisfaction. 
(WHITE PAPER) READ ABSTRACT |

Overcoming big data challenges associated with media-rich files by SearchStorage.com

November 20, 2013 - (Free Research)
Are you dealing with big data storage challenges associated with rich media files? Learn how to build, manage and support scale-out NAS projects to maximize your budget and staff. 
(ESSENTIAL GUIDE) READ ABSTRACT |

VMware Backup: Best Practices for Using Veeam with ExaGrid by ExaGrid Systems, Inc.

November 01, 2011 - (Free Research)
This white paper shows how Veeam Backup & Replication along with the ExaGrid series of disk backup appliances delivers a solid data protection solution for VMware environments with advanced deduplication and data replication for off-site protection. 
(WHITE PAPER) READ ABSTRACT |

Electronically Stored Information (ESI) Risk Management Part I - Best Practices by Renew Data Corp.

March 2008 - (Free Research)
It is important for IT and Legal agree on how litigation requirements impact corporate information systems. This paper focuses on the requirements placed on IT and discusses solutions for proactively managing electronically stored information. 
(WHITE PAPER) READ ABSTRACT |

Risk Management: How Vulnerable is Your Backup Media? by Iron Mountain

March 2012 - (Free Research)
Check out this white paper for tips to help you securely manage backup and recovery processes. Discover the importance of developing a chain of custody when it comes to data, learn how authorization and access restrictions can help keep your information secure, and receive best practices for choosing an offsite data backup/protection partner. 
(WHITE PAPER) READ ABSTRACT |

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