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Media Lifecycle Management Best Practices by Spectra Logic Corporation
April 01, 2008 - (Free Research)
This White Paper describes the best practices for managing tape media throughout its lifecycle to minimize data loss. Best practices include the implementation of proper processes, user training and tape handling.
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Compliant Media Management: Best Practices Guide by Iron Mountain
May 24, 2011 - (Free Research)
By following established best practices, you have the opportunity to both reduce the risks associated with a data breach and improve the overall efficiency of your media management program. Check out this E-Guide to learn the five key Best Practices Areas that your organization needs to know about, and more.
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3-2-1 Archiving and Data Protection Best Practice by QStar Technologies, Inc.
March 03, 2009 - (Free Research)
The 3-2-1 Archiving and Data Protection Best Practice advocates that a minimum of 3 copies of all business critical data be retained, that these copies should be kept on 2 different types of storage media, and that at least one copy should be offsite on removable media.
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A Unified Records Management Approach to Maximize SharePoint and Social Media by Iron Mountain
December 03, 2012 - (Free Research)
As the use of social media and SharePoint technologies continues to rise, effective records management is becoming more difficult than ever before. Inside this paper, learn best practices for effectively managing SharePoint and social media, including 5 questions to consider and 4 key issues to address when designing your overall strategy.
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eBook: Building a Business Case for Social CRM and Customer Communities by Sirius Computer Solutions
June 16, 2010 - (Free Research)
Learn how to build a business case for social media outlets affecting customer relations and customer communities including Facebook and Twitter, as well as what social media means for CRM, best practices for managing online customer communities, and expert advice on implementing social media programs successfully.
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The Costs and Implications of EHR System Downtime on Physician Practices by Stratus Technologies
August 11, 2011 - (Free Research)
The paper includes calculations showing the cost of downtime expected for a given level of EHR solution uptime in practices of various sizes, as well as products associated with specific uptime levels. The report also includes a “cost per hour” tool that estimates the financial impact of downtime in practices they administer, oversee or assist.
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Password Management Best Practices by Hitachi ID Systems, Inc.
June 03, 2010 - (Free Research)
This document describes and justifies password management best practices as applied in medium to large organizations. It offers reasoned guidance to IT decision makers when they set security policy and design network infrastructure that includes passwords.
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Benchmarking Your Digital Strategy by Limelight Networks, Inc.
August 01, 2012 - (Free Research)
Every business has a digital presence that impacts their brand and could hinder potential sales if not properly managed. In order to survive in today's digital era, traditional marketing practices need to be overhauled. Read on to learn 10 key strategies marketers need to be successful in digital marketing.
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Podcast Enterprise Social Platforms-Meet Dyanamic Case Management by OpenText
December 10, 2012 - (Free Research)
While many people use social media for personal reasons, some businesses overlook the benefits of social to their organization. Tune into this informative podcast to learn more about conceptualizing how social helps a business and allows them to reach business goals.
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Webcast Enterprise Social Platforms-Meet Dyanamic Case Management by OpenText
December 10, 2012 - (Free Research)
While many people use social media for personal reasons, some businesses overlook the benefits of social to their organization. View this informative webcast to learn more about conceptualizing how social helps a business and allows them to reach business goals.
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15 Minutes to a Secure Business: Daily Practices for IT Security Management by McAfee, Inc.
December 02, 2008 - (Free Research)
Read this paper to learn how to enhance security management for small and medium businesses by following a few simple practices. Benefits include: Better overall security posture; spending less time to find and fix outbreaks; more efficient web and email security policies; and a more proactive and comprehensive approach to IT security overall.
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Mobile, Social, Analytics Offer Promise but Demand New Metrics by IBM
March 15, 2013 - (Free Research)
A successful social media analytics endeavor involves changing your business practices and metrics in order to adapt to these new technologies. This expert e-guide explains how your organization should rethink metrics in order to maximize the value of social technologies, analytics, and mobile devices.
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The Social CRM Playbook by SugarCRM Inc.
August 31, 2011 - (Free Research)
This white paper will provide an outline of the broad steps you should take in building a social CRM strategy and a overview of how you can pair that strategy with technology to enable your business to practice real social CRM.
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Best Practices for a contact center technology overhaul by Contactual (Now 8x8, Inc.)
June 10, 2011 - (Free Research)
Tap into the expert advice in this eBook to choose technology that will help you leverage multiple contact channels, effectively monitor agent interaction and deliver an excellent customer experience.
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Best Practices for Managing Unstructured Data by HP & Intel®
December 06, 2012 - (Free Research)
This E-Guide explores several best practices and approaches for managing and integrating these new types of data. In addition, learn about the differences between using enterprise search versus text analysis for processing unstructured data.
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Best Practices for Meeting Critical eDiscovery Challenges by Hewlett-Packard Company
May 07, 2013 - (Free Research)
This resource outlines essential best practices that will help your organization overcome new and emerging eDiscovery challenges. Inside, discover how to gain visibility into eDiscovery processes and costs and drive better business outcomes.
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Aberdeen Analyst Insight - Social Media & Customer Service: From Listening to Engagement by SAP America, Inc.
October 31, 2012 - (Free Research)
While social media seems to be everywhere, a disappointing number of customer service organizations fully harness the power of social channels. Read this report from the Aberdeen Group to discover key trends in the use of social media for customer service and learn best practices for integrating social channels into CEM.
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Aberdeen Analyst Insight - Social Media & Customer Service: From Listening to Engagement by SAP America, Inc.
October 31, 2012 - (Free Research)
Despite the growing popularity of social media among consumers, many customer service companies are still not harnessing the full potential of social channels. Read this insightful report to learn key trends in the use of social media for customer service and discover best practices for integrating social channels with CEM.
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Records Management Strategies for Social Media Compliance by Iron Mountain
November 26, 2012 - (Free Research)
According Smithsonian Magazine, by 2013 businesses will generate as much data every 10 minutes as was generated in the world through 2003 – most of which will be social media data. Does you have a solid plan in place to effectively manage these social records? Read on to learn 5 steps to devising a social media records management program.
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#CompliantData: The Social Media Data Archiving Conundrum by Iron Mountain
March 01, 2012 - (Free Research)
Check out this white paper to discover how to set the stage for social media success - learn how to gauge risk vs. reward in social media, discover how to update your compliance strategy to include social media, receive best practices for staying on top of archiving regulations and more.
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Social media analytics software going through growing pains by IBM
November 30, 2011 - (Free Research)
In this e-guide, you’ll find expert advice, news and best-practice tips to help you decide if social media analytics is right for your business. You’ll also learn about the maturity level of social media analytics software and the skills and cultural attributes that companies need to have for a successful social media analytics project.
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Managing the Social Media Mix White Paper by Oracle Corporation
September 30, 2012 - (Free Research)
This exclusive resource provides an eight-step guide to devising an effective social media marketing strategy and helps you determine how your company should allocate information to Twitter, blogs, Facebook, and more.
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Is Social Media Transforming Your Business? by Oracle Corporation
March 01, 2012 - (Free Research)
It's no secret that social media has changed consumer behaviors – but most companies are struggling to capitalize on the unique opportunities it has to offer. Review this resource to learn how incorporating social media into knowledge management, contact centers, and the Web can substantially enhance your customer's experience.
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The Promises and Pitfalls of Social Media in the Legal Community by iCONECT
June 09, 2011 - (Free Research)
From personal brand building to professional practice, social media offers professionals a host of opportunities and pitfalls to drive success or failure. Access this white paper to learn about the legal considerations surrounding content on social media websites.
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