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Solution Brief: The Top Four Business Risks of Social Media by BlueCoat September 19, 2011 - (Free Research) Social networks are changing the way people interact, communicate, form opinions, and purchase. And businesses must support social media to drive their business. However, this medium can also pose new security risks. View now to explore the top four risks of social networking and discover various ways to protect against and mitigate these risks.  (WHITE PAPER) READ ABSTRACT |

Social Media and Customer Service by Pegasystems May 11, 2011 - (Free Research) One of the biggest issues for companies is creating effective customer services processes.  What if social media could help the problem?  (WHITE PAPER) READ ABSTRACT |

Social Media Analytics - Making Customer Insights Actionable by IBM May 31, 2011 - (Free Research) This white paper will examine the role social media can play in presenting a more strategic view of customer data and how the right combination of technologies can deliver insight to help companies more effectively meet perpetually shifting consumer demands expressed through, and influenced by, these dynamic communication channels.  (WHITE PAPER) READ ABSTRACT |

How SMBs can tap into Real-Time Intelligence by SAP America, Inc. September 13, 2011 - (Free Research) This paper explains how small and medium organizations can establish a competitive advantage by tapping into the power of real-time business intelligence. Discover how this strategy provides the capability to identify issues and opportunities as they arise and to confidently act on them.  (WHITE PAPER) READ ABSTRACT |

Finance for IT decision makers: Making business cases by ComputerWeekly.com January 14, 2013 - (Free Research) This extract from Michael Blackstaff's book, Finance for IT decision makers, teaches you how to make effective business and financial cases for IT projects.  (BOOK) READ ABSTRACT |

Stories That Move Mountains: Improve your presentation skills by ComputerWeekly.com November 09, 2012 - (Free Research) Learn how to make your presentation stand out from the crowd and make 'death by slide presentation' a thing of the past with this book extract especially written for IT professionals.  (BOOK) READ ABSTRACT |

Technology value matrix: Human Resources solutions   by ComputerWeekly.com October 19, 2012 - (Free Research) Recent developments in programming languages and platforms made HR solutions more user friendly and easier to deploy and manage, says analyst Nucleus Research.    (ANALYST REPORT) READ ABSTRACT |

The Deciding Factor: Big Data & Decision Making by ComputerWeekly.com June 26, 2012 - (Free Research) This study by Capgemini and the Economist Intelligence Unit report assess the impact of Big Data on businesses.  (ESSENTIAL GUIDE) READ ABSTRACT |

Microsoft Convergence 2012 by ComputerWeekly.com May 01, 2012 - (Free Research) Nucleus Research assesses Microsoft’s plans to extend and develop the Microsoft Dynamics CRM platform.  (ANALYST REPORT) READ ABSTRACT |

Gartner: Decide now if you will become a money-making CIO by ComputerWeekly.com January 24, 2011 - (Free Research) This report from Gartner describes six distinctly different styles of "money-making CIO" that are likely to evolve between 2011 and 2020.  (ANALYST BRIEF) READ ABSTRACT |

SearchManufacturingERP.com Tip Guide: Manufacturing Social Media Software: Where it Makes Sense by Ariba, Inc. February 08, 2012 - (Free Research) Facebook, Twitter, and LinkedIn have taken social media by storm, but widespread adoption of social networking systems in manufacturing has not taken off. In this guide, learn best practices for implementing social media software and highlights of the business benefits provided.  (EGUIDE) READ ABSTRACT |

Making Support Social: Turning Customer Engagement Into Customer Success by Consona Corporation May 01, 2010 - (Free Research) Social media is fundamentally changing how businesses and their customers interact. In this paper, learn of some of the broad trends in social media, and then provide specific guidance on how to use social media to deliver support better, faster and cheaper.  (WHITE PAPER) READ ABSTRACT |

IT Connects Customers to Brands by Cisco Systems, Inc. August 16, 2010 - (Free Research) Paul Gillin, author of three social media marketing books, reveals how CIOs are becoming the designated guardians of intellectual property. As the use of social media tools grows, Gillen recommends how a CIO can stay in front of the widespread access and create enhanced customer experiences.  (VIDEO)

How iSCSI SANs Optimize Oracle Data Storage by Dell, Inc. June 27, 2011 - (Free Research) This white paper explores the unique challenges of data storage in an Oracle environment and offers suggestions on how iSCSI-based storage-area networks from Dell can help organizations more efficiently and effectively address those challenges.  (WHITE PAPER) READ ABSTRACT |

Media Mobility Delivering Ultimate Video Experiences by Motorola, Inc. December 31, 2008 - (Free Research) Media Mobility promises a sophisticated user experience that will enable operators to dramatically increase their multi-play service bundles that integrate voice, data and video offerings.  (WHITE PAPER) READ ABSTRACT |

Emerging Media Series: The Influence of Podcasts on B2B Technology Purchase Decisions by KnowledgeStorm, Inc (E-mail this company) July 2006 - (Free Research) This report is the first in a series of studies conducted by KnowledgeStorm and Universal McCann that will take a strategic look at the impact the blogs, podcasts and other emerging media formats have on B2B technology marketing. This first installment examines podcasting and provides valuable insight into this red-hot delivery mechanism.  (ANALYST REPORT) READ ABSTRACT |

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com January 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.  (IT BRIEFING) READ ABSTRACT |

5 Ways To Secure Removable Media: Which Is Best For Your Enterprise? by WinMagic March 2010 - (Free Research) This paper reviews the steps some organizations are taking to draft, implement, and enforce risk mitigation policies for removable media, and how technologies available today, and appearing on the horizon, are helping.  (WHITE PAPER) READ ABSTRACT |

Designing Networks for Rich Media Communications by Global Knowledge January 2012 - (Free Research) Companies are continuing to invest in video and rich media technology to meet the needs of videoconferencing, on-demand videos and video surveillance. Access this paper to find out how you can achieve high performance and reliability, assure end-to-end QoS, and make deployment of a video-ready network easy.  (WHITE PAPER) READ ABSTRACT |

Electronically Stored Information (ESI) Risk Management Part I - Best Practices by Renew Data Corp. March 2008 - (Free Research) It is important for IT and Legal agree on how litigation requirements impact corporate information systems. This paper focuses on the requirements placed on IT and discusses solutions for proactively managing electronically stored information.  (WHITE PAPER) READ ABSTRACT |

DataShare by Excel Meridian Data, Inc. DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution.  (HARDWARE PRODUCT)

Emerging Media Series:Listen How Podcasts Influence B2B Technology Purchase Decisions by KnowledgeStorm, Inc (E-mail this company) July 2006 - (Free Research) This podcast is the first in a series of studies conducted by KnowledgeStorm and Universal McCann that will take a strategic look at the impact the blogs, podcasts and other emerging media formats have on B2B technology marketing. Listen how podcasting can become your next hot marketing delivery mechanism.  (PODCAST) READ ABSTRACT |

The Human Face of Big Data: Data Driven   by ComputerWeekly.com January 2013 - (Free Research) Software engineers are transforming the daily lives of hundreds of millions of people for good and for ill, writes Jonathan Harris.  (BOOK) READ ABSTRACT |

Technology value matrix : ERP by ComputerWeekly.com November 2012 - (Free Research) Analyst group Nucleus Research looks at the latest trends in enterprise resource planning (ERP) and discusses the best performing suppliers.  (ANALYST REPORT) READ ABSTRACT |

Mobile NFC in Transport by ComputerWeekly.com November 2012 - (Free Research) This in-depth report from the GSMA explains the opportunities for NFC Mobile communications in transport.  (ESSENTIAL GUIDE) READ ABSTRACT |

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