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7 Things Every System Administrator Should Know about OpenSSH by Global Knowledge

December 2008 - (Free Research)
This paper will focus on the OpenSSH implementation, which was initially developed as part of the OpenBSD project and is installed by default on most modern BSD and Linux-based operating systems, including Red Hat Enterprise Linux and Fedora. 
(WHITE PAPER) READ ABSTRACT |

Optimizing IT Service Delivery: The Need for Linux System Management by Red Hat and JBoss

September 2009 - (Free Research)
One way IT organizations are handling the growing need to achieve IT efficiency is by implementing systems management functions in their business environments. As the business value of Linux based deployment increases, so does the need for Linux systems management. This IDC white paper will examine the key benefits of system management software. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Solaris to Linux - Six-Step Migration Guide by Mainline Information Systems

October 2010 - (Free Research)
If you are considering a migration from Sun Solaris to Linux-based systems, we would like to help you understand how a migration would impact your environment.  In six steps, Ryan Hagen, Solutions Architect for Mainline Information Systems™, will show you how a successful migration is achieved. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Vyatta Community Edition 4 - Open-Source Routing and Security by Vyatta Inc.

September 2008 - (Free Research)
Vyatta delivers complete, ready-to-deploy, open-source networking solutions that make it possible for anyone to own an enterprise-class router/firewall/VPN for a fraction of the cost of traditional closed-source, proprietary products. 
(TRIAL SOFTWARE) READ ABSTRACT |

A Better Approach to Managing File System Data by EMC Corporation

August 2005 - (Free Research)
File system data is growing at a staggering rate, putting pressure on data access, storage and legal requirements. This white paper explores these challenges and presents a solution for managing growing file system data. 
(WHITE PAPER) READ ABSTRACT |

Retailer Maximizes ROI on Digital Investments with Agility and Self-service by SnapLogic

December 2013 - (Free Research)
In this brief case study, learn how a major retailer leveraged a cloud-based integration technology to achieve rapid integration of social media data across a variety of channels. Explore their integration strategy and discover the other benefits they experienced. 
(CASE STUDY) READ ABSTRACT |

Turning Social Media into a Game-Changing Customer Care Channel by Aspect

May 2013 - (Free Research)
Today's customers demand highly personalized, engaging experiences, and leveraging social media to transform your contact center is a way to surpass these expectations. Access this whitepaper to learn how combining contact center best practices with social media CRM technologies can increase the effectiveness of your customer interactions. 
(WHITE PAPER) READ ABSTRACT |

Using Social Media to Win Over Customers by SearchCRM

March 2013 - (Free Research)
While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies. 
(EBOOK) READ ABSTRACT |

Handbook: The Dos and Don’ts of Social Media Analytics by SearchBusinessAnalytics

December 2012 - (Free Research)
Read this handbook for advice on developing a social media analytics strategy, maintaining a clear business purpose for the program, and dealing with obstacles along the way. 
(EBOOK) READ ABSTRACT |

Tape vs. Archive for Long-term Data Retention by Iron Mountain

October 2011 - (Free Research)
While there is still some talk predicting the death of tape, the reality is quite the opposite. More significant than tape’s survival in the backup environment is its emergence as the preferred medium in archiving and large-file processing. Check out this presentation to learn more about tape and why it isn't going anywhere anytime soon. 
(PRESENTATION) READ ABSTRACT |

Presentation: Virgin Media’s unified communications strategy by ComputerWeekly.com

March 2014 - (Free Research)
Colin Miles, director of IT Technical Services of Virgin Media explains how unified communications has transformed the company, in this presentation for Computer Weekly's 500 Club for IT leaders. 
(PRESENTATION) READ ABSTRACT |

Social Monitoring Tools Give GNC Marketing Muscle by IBM

March 2014 - (Free Research)
In this exclusive Solution Spotlight, discover how nutritional products retailer GNC successfully leveraged social channels  to grow their customer base and created "a net increase in the discussions about GNC,'' according to Chris James, director of social media at GNC. 
(EGUIDE) READ ABSTRACT |

Multi-Channel Contact Center Metrics for Analyzing Customer Satisfaction by Five9

March 2014 - (Free Research)
This exclusive e-guide discusses the contact center metrics necessary to measure customer experience across multiple channels, including: chat, communities, email, social media, text messaging, and more.  Also, get an in-depth look at social media channels and how to avoid the top five pitfalls of social media in the contact center. 
(EGUIDE) READ ABSTRACT |

Super Bowl XLVIII: The Social Story by Oracle Corporation

April 2014 - (Free Research)
Access the following white paper to uncover some of the most powerful ways brands used social media channels to magnify their investment before the big game. Gain insight on how to keep up pace using different facets of social media, what works, why it works, and how you can get started. 
(WHITE PAPER) READ ABSTRACT |

IBM Social Analytics: The science behind social media marketing by IBM

December 2011 - (Free Research)
Access this white paper to learn how savvy marketing professionals are using new technologies to learn about their customers' attitudes, preferences and buying habits from what they say publically, available on social media and through the full range of interactions that can be recorded, measured, and analyzed. 
(WHITE PAPER) READ ABSTRACT |

TDWI Best Practices Report - Customer Analytics in the Age of Social Media by IBM

December 2012 - (Free Research)
This TDWI Best Practices Report examines organizations' current practices and future plans for customer analytics technology strategies, with a special focus on how organizations are adapting to challenges- and potential- of social media. 
(WHITE PAPER) READ ABSTRACT |

Measuring Social Media Marketing by Oracle Corporation UK Ltd

February 2014 - (Free Research)
Consult the following research brief to uncover what it takes to measure social media in a way that can deliver actionable insights to drive higher business value. Discover what to track, why, and what other successful businesses are doing to get the most out of social media. 
(WHITE PAPER) READ ABSTRACT |

Make Better Decisions with Social Media Analytics by IBM

February 2014 - (Free Research)
View the following video to uncover a social analytics platform that will allow you to successfully collect, analyze, and turn social and well as structured and unstructured data into actionable intelligence. 
(WEBCAST) READ ABSTRACT |

Social Media Analytics - Making Customer Insights Actionable by IBM

May 2011 - (Free Research)
This white paper will examine the role social media can play in presenting a more strategic view of customer data and how the right combination of technologies can deliver insight to help companies more effectively meet perpetually shifting consumer demands expressed through, and influenced by, these dynamic communication channels. 
(WHITE PAPER) READ ABSTRACT |

Social Media Analytics: How to dramatically improve the capabilities within your organization by IBM

February 2013 - (Free Research)
Much of the potential from social efforts isn't fully realized due to an underinvestment in, or misunderstanding of, social analytics. This resource will help you advance your understanding and capabilities in social analytics. Continue on to learn the keys to your social analytics success and explore the four phases of a complete social strategy: 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Customer Experience Management by IBM

March 2014 - (Free Research)
In this e-guide from the experts at SearchCRM.com, find out why social media has become a powerful tool for customer experience management (CEM), and discover what you can do to drive social media success. 
(EGUIDE) READ ABSTRACT |

Choose a Branding Agency: 5 Social Media Questions You Need to Ask by Oracle Corporation

November 2013 - (Free Research)
The following white paper details 5 key questions to ask when choosing a branding agency. Learn how to read the answers that they give you in order to make an accurate assessment on the agency at hand. 
(WHITE PAPER) READ ABSTRACT |

Social Marketing: Better with the Cloud by Oracle Corporation

November 2013 - (Free Research)
The following white paper discusses how an integration of social media and social relationship management can virtually boost your brand across all facets of social media. 
(WHITE PAPER) READ ABSTRACT |

8 Steps to a Better Social Media Strategy by Oracle Corporation

November 2013 - (Free Research)
The following white paper discusses how to successfully create and implement a strategy to manage your social media mix and at the same time, create a fluid online communication outlet. 
(WHITE PAPER) READ ABSTRACT |

Measuring the Total Economic Impact of Content Delivery Using Adobe Flash Media Server by Limelight Networks, Inc.

October 2009 - (Free Research)
This study provides a framework for evaluating the potential financial impact of investing in a media streaming platform. By reviewing the calculations and assumptions used in Forrester's multi-company analysis, readers can better understand and communicate a business case for increasing their investment. 
(WHITE PAPER) READ ABSTRACT |

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