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Computer Weekly - 31 January 2012: The importance of IT strategy by ComputerWeekly.com

January 31, 2012 - (Free Research)
In this week’s Computer Weekly, we look at the importance of IT strategy when budgets are under pressure. The first part of our Buyer’s Guide to virtualisation examines the barriers preventing many organisations from adopting the technology; and Transport for London’s CIO talks about how IT helps avoid Olympic travel chaos. Download the issue now. 
(EZINE)

Harvey Nash CIO Survey 2012 by ComputerWeekly.com

May 14, 2012 - (Free Research)
CIOs are more confident of securing technology budget increases than at any time in the last five years, according to the CIO Technology Survey 2012. 
(IT BRIEFING) READ ABSTRACT |

How to Collect, Analyze, and Capitalize on Social Data by Oracle Corporation UK Ltd

February 25, 2014 - (Free Research)
Consult the following white paper to uncover how with the right platform in place, you can begin to leverage social data. Discover how you can gain a much clearer and detailed understanding of the customers' needs, wants, and how you can take that information to tailor a truly unique and powerful customer experience. 
(WHITE PAPER) READ ABSTRACT |

A More Social Contact Center by LogMeIn, Inc.

March 25, 2014 - (Free Research)
This expert e-guide describes the importance of developing a formal social media strategy and leveraging WFM software to manage social media contact center volume. Also, see what's on Comcast Corp.'s 10-step "cheat sheet" for building a social call center strategy. 
(EGUIDE) READ ABSTRACT |

Multi-Channel Contact Center Metrics for Analyzing Customer Satisfaction by Five9

March 14, 2014 - (Free Research)
This exclusive e-guide discusses the contact center metrics necessary to measure customer experience across multiple channels, including: chat, communities, email, social media, text messaging, and more.  Also, get an in-depth look at social media channels and how to avoid the top five pitfalls of social media in the contact center. 
(EGUIDE) READ ABSTRACT |

Big Data: Managing Explosive Growth and the Importance of Tiered Storage in Media and Entertainment by Quantum Corporation

February 29, 2012 - (Free Research)
This short white paper explores how you can make sure your organization has a worry-free archiving strategy, and includes a case study of how a major television production company successfully modernized its storage to make content available immediately and simultaneously to the company’s editing suites as filming proceeds. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly 6 December 2011: Read this week’s issue of the UK’s leading technology publication, featuring news on open data, cyber security and our social media awards by ComputerWeekly.com

December 02, 2011 - (Free Research)
In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now. 
(EZINE)

Risk Management: How Vulnerable is Your Backup Media? by Iron Mountain

March 01, 2012 - (Free Research)
Check out this white paper for tips to help you securely manage backup and recovery processes. Discover the importance of developing a chain of custody when it comes to data, learn how authorization and access restrictions can help keep your information secure, and receive best practices for choosing an offsite data backup/protection partner. 
(WHITE PAPER) READ ABSTRACT |

Ensuring proper data deletion or destruction of backup media by Quantum Corporation

August 20, 2009 - (Free Research)
Kevin Beaver, information security consultant with Principle Logic LLC, discusses the importance of proper data deletion/destruction for backup media, data deletion options in the market today, and who really needs to be worried about data destruction in this recording. 
(PODCAST) READ ABSTRACT |

Supercomputers: A Computer Weekly guide by ComputerWeekly.com

May 17, 2012 - (Free Research)
This special Computer Weekly report analyses the market for supercomputers, peripherals and applications, the supercomputer community, developments in technology, and offers a country by country comparison. 
(ESSENTIAL GUIDE) READ ABSTRACT |

The Cyber Savvy CEO: Getting to grips with today’s growing cyber-threats by ComputerWeekly.com

September 05, 2011 - (Free Research)
The recent surge in cyber attacks has forced organisations to align cyber security efforts across all of their operations, rather than focusing on IT, but CEOs now need to take the lead in protecting their organisations, this report from PwC argues. 
(IT BRIEFING) READ ABSTRACT |

A Silver Lining for Communications, Media, and Entertainment Companies by Infor CRM

April 02, 2010 - (Free Research)
This paper discusses how a cross-channel approach can help CME companies increase customer retention and loyalty, streamline marketing processes, and overcome the numerous technical, organizational, and logistical barriers to an effective multichannel environment. 
(WHITE PAPER) READ ABSTRACT |

Risk Assessment: A Vital Step in Developing a Best Practice Program by Iron Mountain

May 16, 2011 - (Free Research)
The increasing regulatory demands surrounding the protection of personally identifiable information is placing more importance on your offsite tape program. Although sound disaster and data recovery plans are essential, the future will require visibility and auditability across your entire tape program. 
(DATA SHEET) READ ABSTRACT |

Risk Assessment: A Vital Step in Developing a Best Practice Program by Iron Mountain

May 16, 2011 - (Free Research)
The increasing regulatory demands surrounding the protection of personally identifiable information is placing more importance on your offsite tape program. Although sound disaster and data recovery plans are essential, the future will require visibility and auditability across your entire tape program. 
(DATA SHEET) READ ABSTRACT |

UC's Impact on the Network by SearchUnifiedCommunications.com

March 14, 2013 - (Free Research)
This TechGuide from SearchUnifiedCommunications.com looks at how UC applications affect network performance and explains the importance of coordinating deployments with other enterprise IT plans. 
(EZINE) READ ABSTRACT |

7 Things Retailers Should Know About Multi-channel Self-Service by Aspect

March 05, 2014 - (Free Research)
Businesses across all industries are realizing the importance of incorporating multi-channel self-service into their contact center strategies, especially retailers. As of a 2012 research report, over 93% of retailers had implemented some sort of self-service -- and that percentage can only increase. 
(WHITE PAPER) READ ABSTRACT |

Safe and Sound: The Importance of PC Security and Manageability by Dell, Inc.

November 30, 2013 - (Free Research)
This white paper discusses the biggest PC security and manageability pain points for IT pros. 
(WHITE PAPER) READ ABSTRACT |

eBook - Email Retention: Standards and Practices by SearchCompliance.com

October 08, 2009 - (Free Research)
Electronic records are as real as paper documents. In this SearchCompliance eBook, you'll learn the importance of having a records retention policy and how to properly manage the data for e-discovery and recovery in your organization. 
(EBOOK) READ ABSTRACT |

Protecting Server Data in Small and Medium-sized Businesses by Iron Mountain

September 01, 2006 - (Free Research)
Read this white paper to learn how to successfully protect server data outside a centralized data center and focus on specific needs and requirements for SMBs. 
(WHITE PAPER) READ ABSTRACT |

Podcast: Emerging Media Series, Issue Two: Blogs and Real Simple Syndication Report by KnowledgeStorm Webinars (E-mail this company)

September 2006 - (Free Research)
This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 
(PODCAST) READ ABSTRACT |

Emerging Media Series: How Blogs and Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions by KnowledgeStorm Webinars (E-mail this company)

September 2006 - (Free Research)
This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 
(ANALYST REPORT) READ ABSTRACT |

Emerging Media Series: How Blogs & Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions by KnowledgeStorm, Inc (E-mail this company)

September 2006 - (Free Research)
This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 
(ANALYST REPORT) READ ABSTRACT |

Podcast: Emerging Media Series II: Blogs and Real Simple Syndication Report by KnowledgeStorm, Inc (E-mail this company)

September 2006 - (Free Research)
This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 
(PODCAST) READ ABSTRACT |

Effective print security for SMBs by ComputerWeekly.com

April 2013 - (Free Research)
Analysts Louella Fernandes and Clive Longbottom  discuss how integrated print management provides SMBs with a simple and scalable approach for print security. 
(ANALYST REPORT) READ ABSTRACT |

Building the IT economy: the importance of information by ComputerWeekly.com

September 2010 - (Free Research)
Decision-makers in an IT-enabled economy will have real-time access to information that allows them to make the right decision at the right time. But that goal comes in a business environment where data will be ubiquitous and growing exponentially in volume. 
(WHITE PAPER) READ ABSTRACT |

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