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E-Book: Leveraging Web 2.0 and Social Media in CRM Programs by SAP America, Inc.
October 05, 2010 - (Free Research)
You’ve heard the buzz about Web 2.0 and social CRM, but where to start? In this eBook, find out more about Web 2.0 and social media in the context of CRM. Learn more about using Web 2.0 to build customer loyalty and get expert insight into the role that social CRM may play in the future.
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Women in Technology 2012 by ComputerWeekly.com
July 12, 2012 - (Free Research)
Women technology experts find their careers just as rewarding as men, but image problems are deterring new female recruits, this exclusive research from Computer Weekly and Mortimer Spinks reveals.
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eGuide Social Media Networks Tie into Global and Local HR Strategies by Workday
May 21, 2013 - (Free Research)
This expert e-guide explains how social media is causing HR leaders to rethink recruitment and talent management. Also inside, learn how you can effectively cope with the challenges of meting out a global strategy with localized tactics.
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Social Working: What to Know About SAP's Social Media Software by SearchSAP
May 10, 2013 - (Free Research)
This four-part expert handbook explores SAP's software options for social media analytics, and investigates how they stack up against other vendors so that you can choose the right textual analysis tool for your business.
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Using Social Media to Win Over Customers by SearchCRM
March 12, 2013 - (Free Research)
While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies.
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Tip Guide: Content analysis tools earn chops in research on social media data by Sybase, an SAP company
December 14, 2011 - (Free Research)
The content analytics market is growing tremendously year by year. A new report by consulting firm Alta Plana Corporation said it expects the market to increase at an average annual rate of 25% for the next several years. In this expert e-guide, readers will learn the effect of content analytics on social media data.
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ROI, Budgets Prevent Companies' Embrace of Social Media Analytics by IBM
March 15, 2013 - (Free Research)
Many companies are still avoiding implementing social media analytics, despite the renowned benefits it can provide a business. This expert e-guide describes some of the main reasons that companies are hesitant to start a social media analytics endeavor.
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Social media analytics software going through growing pains by IBM
November 30, 2011 - (Free Research)
In this e-guide, you’ll find expert advice, news and best-practice tips to help you decide if social media analytics is right for your business. You’ll also learn about the maturity level of social media analytics software and the skills and cultural attributes that companies need to have for a successful social media analytics project.
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Tip-Guide: Demand-driven supply chain innovations center on analytics, mobile ID by SAP America, Inc.
November 04, 2011 - (Free Research)
In this expert tip guide, readers will learn details around the recent advances in automatic identification and data capture (AIDC), especially item-level radio frequency identification (RFID) and smartphone-based social media and scanning applications for consumers, as well as new applications of supply chain analytics.
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For Unwary Users, Social Media Data Analysis Can be an Unfriendly Task by IBM
March 15, 2013 - (Free Research)
Social media analytics can help you gain valuable insights into your business, but it can also be a waste if not implemented properly. Read this expert e-guide to learn about the typical pitfalls of companies when deploying a social media analytics program and get advice on how to avoid them.
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Technology Industry Survey 2013 by ComputerWeekly.com
October 19, 2012 - (Free Research)
From CTOs to Software Developers, Enterprise Architects to digital entrepreneurs, this extensive report captures the opinions of people at the forefront of shaping what is next for our industry.
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Social Media-based Customer Loyalty Programs by Infor CRM
February 06, 2012 - (Free Research)
This e-guide from our editorial team will teach you how to efficiently deliver additional value to customers via social media as well as tips for finding balance when connecting with customers, and expert engagement tips from social media consultant Erik Qualman.
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eBook: Building a Business Case for Social CRM and Customer Communities by Sirius Computer Solutions
June 16, 2010 - (Free Research)
Learn how to build a business case for social media outlets affecting customer relations and customer communities including Facebook and Twitter, as well as what social media means for CRM, best practices for managing online customer communities, and expert advice on implementing social media programs successfully.
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A more social contact center by Salesforce.com
March 20, 2012 - (Free Research)
In this expert e-guide, you will discover ways that contact centers are using social media channels to manage customer contact volume and the 10 steps to creating a call center social media strategy.
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TechTalk Podcast: Analyst Jon Toigo discusses tape media today by Iron Mountain
January 24, 2013 - (Free Research)
In this exclusive podcast, expert Jon Toigo provides a glimpse into the tape landscape, analyzing its changing role in the data center and what's in store for the future. Hear about options and best practices for tape encryption as well as steps you can take to optimize the performance of this media.
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E-Book: Next Steps and Trends in Enterprise Content Management Technology by SpringCM
October 26, 2010 - (Free Research)
ECM is a long-established market, but ECM technology is changing, evolving and taking on increased importance to organizations as they look to gain more value and insight from documents, emails, blogs etc. Through this e-book you will obtain an expert overview of ECM and an in-depth look at where this market is headed.
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TechTalk Video: Analyst Jon Toigo discusses tape media today by Iron Mountain
January 23, 2013 - (Free Research)
In this exclusive video, expert Jon Toigo analyzes tape's changing role in the data center and discusses the likely future of this technology. Watch this video now to learn various options and best practices for tape encryption, and discover steps you can take to optimize the performance of this media.
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Editorial Tip: CRM Expert Predictions for 2011 by Infor
February 14, 2011 - (Free Research)
With 2010 behind us, SearchCRM.com asked some industry experts what they see in store for 2011. It's clear that CRM practitioners can look forward to a heavy dose of social CRM, mobile requirements and a continued emphasis on the customer experience.
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Data De-duplication Experts by Quantum Corporation
June 2008 - (Free Research)
Quantum's solutions allow data de-duplication technology to become part of a complete backup and retention solution set that also includes conventional disk backup, tape, and encryption, all supported with common management tools.
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Mobile, Social, Analytics Offer Promise but Demand New Metrics by IBM
March 2013 - (Free Research)
A successful social media analytics endeavor involves changing your business practices and metrics in order to adapt to these new technologies. This expert e-guide explains how your organization should rethink metrics in order to maximize the value of social technologies, analytics, and mobile devices.
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Using Collaboration Tools for Effective ALM by IBM
June 2012 - (Free Research)
Read this expert e-guide to discover 10 ways that social media allows team members in different locations to collaborate and communicate effectively with each other. Learn how to get started using these new development tools.
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CW Europe – March Edition by ComputerWeekly.com
March 2013 - (Free Research)
Never have we been so open about the information we share online, without so little concern for our privacy. In this issue of CW Europe read how the increase in social media usage has created new privacy concerns for businesses.
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CW Buyers Guide: Software as a Service by ComputerWeekly.com
February 2013 - (Free Research)
Computer Weekly looks at how a CIO can best integrate Saas with existing on-premise software, the restrictions behind Saas and why consulting expert service providers is a good idea.
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