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E-Book: Leveraging Web 2.0 and Social Media in CRM Programs by SAP America, Inc.

October 05, 2010 - (Free Research)
You’ve heard the buzz about Web 2.0 and social CRM, but where to start? In this eBook, find out more about Web 2.0 and social media in the context of CRM. Learn more about using Web 2.0 to build customer loyalty and get expert insight into the role that social CRM may play in the future. 
(EBOOK) READ ABSTRACT |

Expert Strategies: How to Adapt to Social Media While Making Sure You Stay Compliant by Bloomberg

November 19, 2013 - (Free Research)
In this expert white paper, gain insight on how to successfully keep compliant while protecting your business from the potential risks associated with using social media as a business tool. 
(WHITE PAPER) READ ABSTRACT |

Women in Technology 2012 by ComputerWeekly.com

July 12, 2012 - (Free Research)
Women technology experts find their careers just as rewarding as men, but image problems are deterring new female recruits, this exclusive research from Computer Weekly and Mortimer Spinks reveals. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Best Practices in Customer Experience Management by IBM

March 24, 2014 - (Free Research)
In this e-guide from the experts at SearchCRM.com, find out why social media has become a powerful tool for customer experience management (CEM), and discover what you can do to drive social media success. 
(EGUIDE) READ ABSTRACT |

A More Social Contact Center by LogMeIn, Inc.

March 25, 2014 - (Free Research)
This expert e-guide describes the importance of developing a formal social media strategy and leveraging WFM software to manage social media contact center volume. Also, see what's on Comcast Corp.'s 10-step "cheat sheet" for building a social call center strategy. 
(EGUIDE) READ ABSTRACT |

Solution Spotlight: Foundations of Storing Big Data Sets by IBM

March 20, 2014 - (Free Research)
This guide gives advice from an industry expert on the challenges of storing Big Data sets. The guide highlights the benefits of metadata, caching and compression, especially when dealing with media-rich files. 
(EGUIDE) READ ABSTRACT |

The Business of Social Business by IBM

November 15, 2013 - (Free Research)
The following white paper outlines many of the challenges associated with social media and how to overcome them. Gain expert advice on how companies today are utilizing social media to their advantage. 
(WHITE PAPER) READ ABSTRACT |

Maximising Business Benefits with Social Relationship Management by Oracle Corporation UK Ltd

January 08, 2014 - (Free Research)
In this SearchCRM.com e-guide, our experts provide must-see tips, tactics, and best practices for developing a social relationship management strategy that maximizes results. 
(EGUIDE) READ ABSTRACT |

ROI, Budgets Prevent Companies' Embrace of Social Media Analytics by IBM

March 15, 2013 - (Free Research)
Many companies are still avoiding implementing social media analytics, despite the renowned benefits it can provide a business. This expert e-guide describes some of the main reasons that companies are hesitant to start a social media analytics endeavor. 
(EGUIDE) READ ABSTRACT |

Using Social Media Monitoring Tools Starts with Business Connections by IBM

March 14, 2013 - (Free Research)
This expert e-guide explains what you need to know for getting the most from your social media analytics tools and provides useful tips for integrating social media into your analytics landscape. 
(EGUIDE) READ ABSTRACT |

Social media analytics software going through growing pains by IBM

November 30, 2011 - (Free Research)
In this e-guide, you’ll find expert advice, news and best-practice tips to help you decide if social media analytics is right for your business. You’ll also learn about the maturity level of social media analytics software and the skills and cultural attributes that companies need to have for a successful social media analytics project. 
(EGUIDE) READ ABSTRACT |

eGuide Social Media Networks Tie into Global and Local HR Strategies by Workday

May 21, 2013 - (Free Research)
This expert e-guide explains how social media is causing HR leaders to rethink recruitment and talent management. Also inside, learn how you can effectively cope with the challenges of meting out a global strategy with localized tactics. 
(EGUIDE) READ ABSTRACT |

For Unwary Users, Social Media Data Analysis Can be an Unfriendly Task by IBM

March 15, 2013 - (Free Research)
Social media analytics can help you gain valuable insights into your business, but it can also be a waste if not implemented properly. Read this expert e-guide to learn about the typical pitfalls of companies when deploying a social media analytics program and get advice on how to avoid them. 
(EGUIDE) READ ABSTRACT |

Expert Analysis of LTFS: Role in Backup, Media & Entertainment, and Beyond (Presentation Transcript) by Oracle Corporation

August 05, 2013 - (Free Research)
In this presentation transcript Jon discusses LTFS, Linear Tape File System – what it's designed to do, who's using it today, and if and when it is a dominant file storage platform. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Social Media-based Customer Loyalty Programs by Infor CRM

February 06, 2012 - (Free Research)
This e-guide from our editorial team will teach you how to efficiently deliver additional value to customers via social media as well as tips for finding balance when connecting with customers, and expert engagement tips from social media consultant Erik Qualman. 
(EGUIDE) READ ABSTRACT |

eBook: Building a Business Case for Social CRM and Customer Communities by Sirius Computer Solutions

June 16, 2010 - (Free Research)
Learn how to build a business case for social media outlets affecting customer relations and customer communities including Facebook and Twitter, as well as what social media means for CRM, best practices for managing online customer communities, and expert advice on implementing social media programs successfully. 
(EBOOK) READ ABSTRACT |

A more social contact center by Salesforce.com

March 20, 2012 - (Free Research)
In this expert e-guide, you will discover ways that contact centers are using social media channels to manage customer contact volume and the 10 steps to creating a call center social media strategy. 
(EGUIDE) READ ABSTRACT |

Using Social Media to Win Over Customers by SearchCRM

March 12, 2013 - (Free Research)
While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies. 
(EBOOK) READ ABSTRACT |

Tip Guide: Content analysis tools earn chops in research on social media data by Sybase, an SAP company

December 14, 2011 - (Free Research)
The content analytics market is growing tremendously year by year. A new report by consulting firm Alta Plana Corporation said it expects the market to increase at an average annual rate of 25% for the next several years. In this expert e-guide, readers will learn the effect of content analytics on social media data. 
(EGUIDE) READ ABSTRACT |

TechTalk Podcast: Analyst Jon Toigo discusses tape media today by Iron Mountain

January 24, 2013 - (Free Research)
In this exclusive podcast, expert Jon Toigo provides a glimpse into the tape landscape, analyzing its changing role in the data center and what's in store for the future. Hear about options and best practices for tape encryption as well as steps you can take to optimize the performance of this media. 
(PODCAST) READ ABSTRACT |

TechTalk Video: Analyst Jon Toigo discusses tape media today by Iron Mountain

January 23, 2013 - (Free Research)
In this exclusive video, expert Jon Toigo analyzes tape's changing role in the data center and discusses the likely future of this technology. Watch this video now to learn various options and best practices for tape encryption, and discover steps you can take to optimize the performance of this media. 
(WEBCAST) READ ABSTRACT |

Tip-Guide: Demand-driven supply chain innovations center on analytics, mobile ID by SAP America, Inc.

November 04, 2011 - (Free Research)
In this expert tip guide, readers will learn details around the recent advances in automatic identification and data capture (AIDC), especially item-level radio frequency identification (RFID) and smartphone-based social media and scanning applications for consumers, as well as new applications of supply chain analytics. 
(EGUIDE) READ ABSTRACT |

Expert Analysis of LTFS: Role in Backup, Media & Entertainment, and Beyond (Podcast) by Oracle Corporation

July 15, 2013 - (Free Research)
In this podcast, Storage Decisions speaker Jon Toigo discusses the role of LTFS for backup, how it works, and the requirements for implementation. He also provides a glimpse into the LTFS future and explains why more IT professionals are embracing it as general purpose storage. 
(PODCAST) READ ABSTRACT |

10 Ways to Use Social Media and Collaboration Tools in ALM by WANdisco (E-mail this company)

August 30, 2013 - (Free Research)
This e-guide from the experts at SearchSoftwareQuality.com counts down 10 ways to use social media and collaboration tools for ALM. 
(EGUIDE) READ ABSTRACT |

CW Europe – March Edition by ComputerWeekly.com

March 05, 2013 - (Free Research)
Never have we been so open about the information we share online, without so little concern for our privacy. In this issue of CW Europe read how the increase in social media usage has created new privacy concerns for businesses. 
(EZINE) READ ABSTRACT |

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