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Leveraging Social Media to Drive Retail Sales and Enhance Customer Experience by Wipro Technologies

December 17, 2009 - (Free Research)
Read this article for an examination of three considerations for social media: social media driving revenue, customer experience and tracking and using social media measurement tools. 
(WHITE PAPER) READ ABSTRACT |

IDC Vendor Spotlight - Using a Hosted Service for Holistic Email Management by Mimecast

November 2008 - (Free Research)
Effective email management solutions provide a holistic approach that encompasses the related issues of archiving, business continuity, and security. 
(WHITE PAPER) READ ABSTRACT |

Tailoring Performance Management to Your Organization - Best Practices eBook by Actuate

January 2007 - (Free Research)
Organizations need to adopt best practices and avoid common traps in order to implement a leading-edge Strategic Performance Management approach. 
(BOOK) READ ABSTRACT |

Computer Weekly – 13 May 2014: Retail's data challenge by ComputerWeekly.com

May 2014 - (Free Research)
In this week's Computer Weekly, we look at how data analytics is driving a new approach to customer relationship management within the retail sector. Customer who shops in multiple channels offer greater value to retailers. We find out how auction site eBay has developed a bespoke data analytics architecture to track every customer interaction. 
(EZINE) READ ABSTRACT |

Integrative CRM Enhances Midsize Business Agility and Performance by IBM

July 2012 - (Free Research)
This paper is designed to help IT and business leaders at midsize companies find innovative ways to extend their customer relationship management (CRM) capabilities to capitalize on emerging trends such as cloud, mobile, social media and predictive analytics. Gain essential insight to get closer to your customers and ensure your company's survival. 
(WHITE PAPER) READ ABSTRACT |

The IBM big data platform by IBM

August 2012 - (Free Research)
What have you done to prepare for the volume, velocity and variety of big data? Today's data explosion has forced companies to re-assess their capabilities for managing the full spectrum of big data challenges. Read this paper to learn why a big data platform could hold the answer to optimizing big data management to maximize business insight. 
(WHITE PAPER) READ ABSTRACT |

Support PCI Security Compliance with Enhanced Solutions from IBM by IBM

February 2009 - (Free Research)
This white paper briefly describes PCI requirements, the benefits of compliance and the penalties for noncompliance. 
(WHITE PAPER) READ ABSTRACT |

Open Trusted Technology Provider Standard (O-TTPS) by ComputerWeekly.com

April 2013 - (Free Research)
This standard is aimed at enhancing the integrity of commercial off the shelf ICT products and helping customers to manage sourcing risk. 
(WHITE PAPER) READ ABSTRACT |

The next frontier for managed print services by ComputerWeekly.com

February 2013 - (Free Research)
MPS is extending beyond the enterprise to address requirements of mobile and remote workers, say analysts Louella Fernandes and Clive Longbottom. 
(ANALYST REPORT) READ ABSTRACT |

Service excellence and Managed Print Services by ComputerWeekly.com

September 2012 - (Free Research)
First class service and support is essential in a managed print service, say analysts Louella Fernandes and Clive Longbottom. 
(ANALYST REPORT) READ ABSTRACT |

Mobile Analytics Leader Bango Moves From SQL Server to Infobright for Faster Query Response, Lower Cost, and Reduced Administration by Infobright, Inc.

November 2010 - (Free Research)
This informative case study from Bango takes a look at the implementation of Infobright into a large enterprise, and how this change has affected the cost effectiveness of this corporation. 
(CASE STUDY) READ ABSTRACT |

Big Data and its Impact on Data Warehousing by Talend

May 2012 - (Free Research)
Read this expert e-book by BI visionary Wayne Eckerson and gain insight into the growing adoption rates of big data technology and learn why companies are finally recognizing its many benefits. Eckerson offers a comparison of open-source options and analytical platforms, and also dives into an analysis on the varying types of processing systems. 
(EBOOK)

Implementing Best Practices for Web 2.0 Security with the Websense Web Security Gateway by Websense, Inc.

June 2009 - (Free Research)
The best way to address Web 2.0 threats is to combine the best aspects of traditional security and control techniques with new technology designed to address the dynamic, real-time nature of Web 2.0. This paper describes how one such solution enables you to quickly implement a best practices approach to making Web 2.0 secure and effective. 
(WHITE PAPER) READ ABSTRACT |

5 Ways to Optimize Your Workforce for Customer Contact in a Social Marketplace by Aspect

August 2013 - (Free Research)
This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching. 
(WHITE PAPER) READ ABSTRACT |

9 Steps to Building a B2B Business Case by Sterling Commerce Manufacturing Solutions

March 2008 - (Free Research)
Justifying a strategic B2B initiative is especially critical. It encompasses integrating your major information systems to give your company the secure foundation it needs to collaborate effectively with customers, partners and suppliers. Fortunate... 
(WHITE PAPER) READ ABSTRACT |

The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com

September 2011 - (Free Research)
Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report. 
(IT BRIEFING) READ ABSTRACT |

Achieving Network Payment Card Industry Data Security Standard (PCI DSS) Compliance with Netcordia's NetMRI by Netcordia

October 2008 - (Free Research)
This paper describes the ways that Netcordia's NetMRI can help you quickly achieve and maintain PCI DSS compliance across your network. 
(WHITE PAPER) READ ABSTRACT |

Why Database Archiving Should Be Part of Your Enterprise DBMS Strategy by Clearpace Software

August 2008 - (Free Research)
Enterprises that archive their database often find more than one benefit to doing so, whether it’s business, infrastructure, or cost-related. In addition, the value of archiving grows considerably as it becomes easier to access 
(WHITE PAPER) READ ABSTRACT |

Designed to Manage Lean Principles by Epicor Software Corporation

September 2008 - (Free Research)
Manufacturers will continue to leverage technology to stay competitive. Read this paper to learn how with the Vantage fully integrated enterprise solution, you will be prepared to meet the challenges of today's market place-becoming lean to do so 
(WHITE PAPER) READ ABSTRACT |

The US Department of Defense Maintains Application Security and Eliminates Software Conflicts When Deploying Applications to Locked-down Desktops by Thinstall

January 2008 - (Free Research)
The DOD chose Thinstall to address the demanding deployment requirements, using it initially for 12 applications. 
(CASE STUDY) READ ABSTRACT |

Evaluating CRM Solutions: Six Ways ‘The Oracle Advantage' Benefits Your Organization by Oracle Corporation

September 2008 - (Free Research)
Deciding on the right CRM solution for your organization is no easy feat. This paper summarizes the key questions every organization should ask of a vendor and the ways "The Oracle Advantage" addresses each of these areas. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM

June 2008 - (Free Research)
Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates. 
(WEBCAST) READ ABSTRACT |

The GeoTAX ® Enterprise Tax Management solution by Pitney Bowes Group 1 Software

The GeoTAX ® Enterprise Tax Management solution provides you with the necessary tools to centralize all your corporate tax jurisdiction processing needs and supports critical tax compliance issues. 
(SOFTWARE PRODUCT)

HP Key Strategies for Successful Customer CMDB Implementations. by Hewlett-Packard Company

June 2008 - (Free Research)
To meet the increasing pressures of high availability and performance requirements, many IT groups are adopting IT Service Management ITSM, and change and configuration management CCM strategies. This paper lays out successful approaches. 
(WHITE PAPER) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)

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