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What Every Managed Service Provider Should Know About Cloud Storage by Iron Mountain Digital November 16, 2009 - (Free Research) Cloud storage presents Managed Service Providers an exciting opportunity to help customers accommodate data growth, but can raise doubts about security, privacy, and compliance. As THINKStrategies notes, choosing the right cloud storage partner is essential to maintaining customers’ trust.  (WHITE PAPER) READ ABSTRACT |

Measuring and Improving Customer Satisfaction in the Insurance Industry by MarketTools, Inc. November 24, 2009 - (Free Research) Learn how leading insurers use MarketTools® CustomerSat™ to gather and analyze feedback from customers to increase customer satisfaction, retain customers, and add to the bottom line.  (ANALYST BRIEF) READ ABSTRACT |

7 Essential Steps to Achieve, Measure and Prove Optimal Security Risk Reduction by Qualys, Inc. October 20, 2009 - (Free Research) Rapid changes within technology, new server and software deployments, and the evolving sophistication of attack methods used to infiltrate systems and steal data create the greatest set of challenges faced by security and IT administrators trying to keep their systems secure and within regulatory compliance. Interested in reducing security risk?  (WHITE PAPER) READ ABSTRACT |

The ROI of Data Governance: A Revenue Generation Perspective by DataFlux Corporation June 2008 - (Free Research) Read this whitepaper to learn more about data governance, and when it is appropriate to measure data efforts with ROI or other metrics. Learn about an ROI calculator of data governance and how to test assumptions about data.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: The Changing Nature Of Cyber Crime, Attackers, Counter Measures and New Models For Defense In Depth by ESET December 2009 - (Free Research) The threat environment has changed drastically in recent years. Threats are more complicated and attackers are part of organized groups seeking profit rather than fame. In this Presentation Transcript, Charles Kolodgy of IDC highlights some attackers' successes, countermeasures in risk reduction, and a new model for defense-in-depth.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Measuring The Business Value of IT by SAP AG September 2006 - (Free Research) Discover how to efficiently measure projected business value, increase the ROI of your SAP investments, and improve the overall worth of your IT initiative with a consistent methodology for both business and IT users.  (WHITE PAPER) READ ABSTRACT |

Business Case for Data Protection: Study of CEOs and other C-level Executives by Ounce Labs, an IBM Company July 2009 - (Free Research) This study looks at what senior executives think about the value of corporate data protection efforts within their organizations. It is important for those individuals charged with managing a data protection program to understand how key decision makers in organizations perceive the importance of safeguarding sensitive and confidential information.  (ANALYST REPORT) READ ABSTRACT |

Podcast: The Changing Nature of Cybercrime: Attackers, Counter Measures and New Models for Defense-In-Depth by ESET October 2009 - (Free Research) The threat environment has changed drastically in recent years. Threats are more complicated and attackers are part of organized groups seeking profit rather than fame. In this podcast, Charles Kolodgy of IDC highlights how attackers have been successful, countermeasures in risk reduction, and a new model for defense-in-depth.  (PODCAST) READ ABSTRACT |

The Changing Nature of Cybercrime: Attackers, Counter Measures and New Models for Defense-In-Depth by ESET October 2009 - (Free Research) The threat environment has changed drastically in recent years. Threats are more complicated and attackers are part of organized groups seeking profit rather than fame. In this webcast, Charles Kolodgy of IDC highlights how attackers have been successful, countermeasures in risk reduction, and a new model for defense-in-depth.  (WEBCAST) READ ABSTRACT |

Sustainability Matters: Why - and how - business is widening its focus to consider the needs of stakeholders by Oracle Corporation December 2008 - (Free Research) This white paper demonstrates how running a responsible business and high levels of performance do not have to work against each other. And it makes a case for why sustainability issues should simply be part of a company’s overall performance management practices.  (WHITE PAPER) READ ABSTRACT |

Forrester: The Total Economic Impact of Oracle Identity Manager by Oracle Corporation January 2009 - (Free Research) Oracle Identity Manager is an enterprise identity management system that manages users' access right and privileges, throughout the provisioning life-cycle, within enterprise IT resources.  (WHITE PAPER) READ ABSTRACT |

The Business Justification for Data Security by McAfee, Inc. January 2009 - (Free Research) Read this report to learn about the business side of data security as we build a justification model to help you determine where, and how much, to invest in protecting your information assets.  (WHITE PAPER) READ ABSTRACT |

A Practical Guide to Measuring Customer Satisfaction in the Contact Center by Interactive Intelligence, Inc. December 2009 - (Free Research) In this paper learn how a single bad experience with a contact center may result in a customer being lost for life, something that companies cannot afford.  (WHITE PAPER) READ ABSTRACT |

Security Implications of Virtual Server Sprawl by Veeam Software December 2009 - (Free Research) VM sprawl can bring up a multitude of security issues and put your applications and data at risk. In this expert podcast, learn the risks associated with VM Sprawl and what types of technologies you can deploy in order to prevent it.  (PODCAST) READ ABSTRACT |

The Five Keys to Organic Growth: How to Drive Profitable Relationships with Predictive Analytics by SPSS Inc. Worldwide Headquarters February 2009 - (Free Research) This paper makes the case for using predictive analytics to drive organic growth, and gives two different methods for measuring financial return.  (WHITE PAPER) READ ABSTRACT |

Top Considerations for Achieving Compliance with Less Risk by Sophos Inc. July 2009 - (Free Research) This Pocket E-Guide leads you through the compliance workflow process, including specifics on audit preparation. Get tips on when and what type of encryption is the right choice for your organization and find out how to avoid common encryption risks and tradeoffs. Read on to learn more.  (EGUIDE) READ ABSTRACT |

Measuring Return on Investment of Real-time Feedback Analytics by MarketTools, Inc. November 2009 - (Free Research) This white paper demonstrates how Real-time Feedback Analytics (RFA) has very high ROIs, even under conservative estimates, both in absolute terms and relative to the many productivity investments.  (WHITE PAPER) READ ABSTRACT |

CA ARCserve® Backup r12.5 ROI Calculator by CA November 2009 - (Free Research) CA ARCserve Backup unites innovative data deduplication technology, powerful storage resource management (SRM) reporting and robust security measures. Use this ROI calculator to find out how much your organization can save with ARCserve.  (ASSESSMENT TOOL) READ ABSTRACT |

Top-10 Guide for Protecting Sensitive Data from Malicious Insiders by Imperva October 2009 - (Free Research) For years, organizations have worked diligently to lock down their perimeters only to find out that the most devastating enemy is already inside. Insider threats abound -- both careless mistakes and malicious attacks. This guide will explore the top ten ways to protect sensitive data from the very people that need access to it.  (WHITE PAPER) READ ABSTRACT |

Is Your Data at Risk?: Why Physical Security is Insufficient for Laptop Computers by Sophos Inc. June 2009 - (Free Research) Evaluating the various data security options to protect your PCs can be challenging. This paper examines the options, discusses why passwords alone are not sufficient and makes the case for strong data encryption.  (WHITE PAPER) READ ABSTRACT |

EC Suite Proactively Eliminates Critical Vulnerabilities to Mitigate Business Risk by Lumension January 2009 - (Free Research) EC Suite's preventive security approach has yielded a stronger security profile against malicious attacks, reduced overall IT and security operational expenses, and enhanced operational efficiencies.  (WHITE PAPER) READ ABSTRACT |

Overall Approach To Data Quality ROI by SAP AG June 2009 - (Free Research) Data quality is an elusive subject that can defy measurement and yet be critical enough to derail any single IT project, strategic initiative, or even a company as a whole. This paper from Business Objects examines an overall approach to data quality ROI including 6 key steps to help you realize tangible ROI on your data quality initiative.  (WHITE PAPER) READ ABSTRACT |

Best Practices in Creating a Strategic Finance Function by SAP AG January 2009 - (Free Research) the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.  (WHITE PAPER) READ ABSTRACT |

Building a Best-Run Finance Organization by SAP AG June 2008 - (Free Research) This SAP Executive Insight examines the changing role of the finance organization in today's business environment. Further, it describes how companies can develop best-run finance organizations.  (WHITE PAPER) READ ABSTRACT |

ROI Calculators: Requirements-Driven Quality by IBM November 2009 - (Free Research) Check out these three ROI calculators for estimates on your return on investment using one or more IBM solutions.  (ASSESSMENT TOOL)

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